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 TitleDate AddedCompany
whitepaper Focus Research Checklist: Enterprise Unified Communications2009-07-17 Focus.com
  This comprehensive buyer's checklist will help you ask the right questions of potential vendors and providers of call center solutions.

The more information you can give a prospective vendor, the better they'll be able to tailor or recommend a VoIP solution that can truly benefit your company and improve your overall service.

This buyer's checklist will help you consider some of the information you'll need to know before making that important puchasing decision, including:
  • What degree of customization do you expect?
  • What type of reporting capabilites are included?
  • How can you imporove your customer support?


Tags: Workflow Management, Business Functions, IT Budgeting, Project Management		   
whitepaper Better Planning Ensures Competitive Advantages for Eyeglass Manufacturer2009-07-01 Microsoft
  Rodenstock is a prominent manufacturer of eyeglass lenses and frames in Germany. Project planning is a key concern for Rodenstock, whose reputation and success depends on its ability to bring innovations to market quickly. Until recently, the company planned projects using stand-alone solutions, including Microsoft Office Project Standard 2003 and Microsoft Office Excel spreadsheet software. To gain companywide consistency and efficiencies, Rodenstock deployed the Microsoft Office Enterprise Project Management Solution, which it uses in conjunction with Microsoft Office SharePoint Server 2007; it chose SOLVIN to configure and implement the solution. Rodenstock now has fast access to project data that is always up to date. The company's workflows proceed more quickly, which translates to a faster time-to-market. The solution also provides improved administration of access rights.

Tags: Workflow Management, Office Suites		   
whitepaper Application of CCPM (Critical Chain Project Management) to Generate Gains for Industrial Customers2009-07-01 Geometric
  CCPM (Critical Chain Project Management) is a Project Management Methodology based on Theory of Constraints (TOC). This paper summarizes the application of this methodology to the software services projects for the industrial customers. The gains due to the application of this methodology for both fixed cost and T&M (time and material) type of projects are passed on to the customers in the form of value add or direct tangible benefits. The main aim is to be able to deliver "More in same" or "More in less" to the demanding industrial customers and hence to achieve the customer delight/ satisfaction.   
whitepaper Systems and software product line engineering with SysML, UML and the IBM Rational Rhapsody BigLever Gears Bridge2009-07-01 IBM
  The key to business success depends on the infusion of new ideas for how products are brought to market. To achieve this goal, today's software-based product development organizations must deliver a product line—a portfolio of similar products with variations in features and functions—rather than just an individual product. A new approach referred to as software product lines (SPL), or more precisely systems and software product line engineering and delivery, has emerged to enable organizations to develop, deliver and evolve an entire product line portfolio, through each stage of the development lifecycle, with much higher degrees of efficiency than has been possible before.

Tags: Software Development Tools, Software Development Tools, Project Management, Internet and Web		   
whitepaper Collaborative Partnerships for Nationwide Rollouts & Global Technology Deployments2009-06-26 Concert Technologies
  Technology rollouts on a nationwide and global scale require technicians to perform onsite work. Though one may have hired a Technology Rollout Company to manage and deploy these technicians, they ultimately serve as direct representatives of company. If they are ill-mannered, inexperienced, or unprofessional, it is a direct reflection of company to customer and one are faced with the consequences. So, understanding the relationship Technology Rollout Company has with its field technicians is very important. This paper is the final installment in this series developed to help one intelligently evaluate a Technology Rollout Company to ensure that deployment is as efficient and cost-effective as possible.   
whitepaper Downer EDI Engineering Completes Jobs Up to 25% Faster With Project Management Solution2009-06-01 Oracle
  Founded in 1933, Downer EDI Engineering is one of Australia's largest providers of engineering and infrastructure services. Downer EDI Engineering has been using scheduling software applications to manage schedules since the 1990s. Scheduling software packages did not provide the company with the accuracy and reporting capabilities that they needed for project scheduling. More importantly, most of the clients were using Oracle's Primavera and were asking them to use the same solution, and so they decided to standardize on Primavera. Downer EDI Engineering began deploying Oracle's Primavera P6 Enterprise Project Portfolio Management, Oracle's Primavera Contract Management, and Oracle's Primavera Risk Analysis to manage project lifecycles, including concept and feasibility studies, design, execution, and final handover to the client.

Tags: IT Budgeting		   
whitepaper The Hidden Costs of Freeware - A Critical Look at The Use of Free Software2009-05-20 Quest Software
  Did you know that - sometimes - freeware isn't free? Freeware development tools can save you money, but do they really help you maintain productivity and quality while controlling risk? In Quest's new business brief, "The Hidden Costs of Freeware - a Critical Look at the Costly Use of Free Software," learn about the three most common hidden costs of using freeware - and how, by utilizing commercial software, you can avoid them. Read this business brief today.

Tags: E-commerce - E-Business, Enterprise Planning, Workflow Management, IT Budgeting		   
whitepaper What Every IT Manager Needs To Know About Project Management2009-05-20 Global Knowledge
  Any framework or tool is only as good as the people who use it. Adopting project management practices will make the work of effectively managing change in the IT environment easier and more consistent. This white paper examines the project management best practices that every IT Manager should implement to enhance the success of projects.

Tags: Workflow Management, Project Management, Project Management, IT Professionals		   
whitepaper Software Maker Innovates on Project Management Solution Using Software + Services Approach2009-05-19 Microsoft
  ActionThis provides project management solutions to companies worldwide. The Wellington, New Zealand - based company is a division of Intergen, a Microsoft Gold Certified Partner with more than 200 employees. ActionThis saw a market opportunity for a project management solution that could combine the scalability and ease of use of a Web-based application with the power of locally installed software. The company created a software-plus-services solution for project management that integrates with commonly used Microsoft Office programs.

Tags: Workflow Management		   
whitepaper Gain timely personal access into your business2009-05-15 SAP
  Xcelsius software, an easy-to-use add-on for Microsoft Excel and databases, enables the creation of consolidated dashboard-style views of key metrics so you can answer business questions at a glance. Use gauges, charts, sliders, dials, and menus to interact with your data like never before. Evaluate and forecast next steps with what-if scenarios and visual components that bring trends to light and empower you to make informed decisions. Share your live dashboards through Crystal Reports® software, Microsoft Office, Adobe Flash, Adobe PDF, or the Web and extend your insights to other business stakeholders quickly to make collaborative decisions and drive better business performance.

Tags: Enterprise Planning, Workflow Management, Intrusion - Tampering, IT Budgeting