IBM Case Study: The Bekins Company

Overview

Bekins has been providing high-quality transportation and distribution services across North America for more than a century. Bekins also provides logistics and fulfillment for E-tailers as well as brick-and-mortar retailers who offer direct-to-home delivery for their customers. The challenge was to have a better B2B application. The solution was the launching of its first ever Web services application, the Tonnage Broadcast Exchange (TBE). TBE will enable Bekins to, dramatically grow its brokerage business (whereby it hands off shipping orders to agents or independent third party transportation companies).