HP Renew Program: Nine-Step Quality Check Process

Overview

This paper highlights the HP Renew Program and the rigorous, nine-step process it uses to ensure that all remanufactured HP products are fully restored to meet the company's stringent, new-product standards. The nine steps of the HP Renew process detailed in this paper include:

1. Physical inspection
2. Cleaning
3. Review of warranty records
4. Parts replacement
5. Wiring/connections inspection
6. Cosmetic improvements
7. Testing
8. Final inspection
9. Issuance of the HP Certificate of Quality