Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales

Overview

Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales Companies have made significant investments in ERP and CRM solutions in terms of money, time and resources. These systems automate core business processes such as manufacturing, finance and sales operations, while managing critical master data of products, customers and transactions Corporations must find a way to leverage and extend these systems in order to increase sales, improve customer satisfaction and increase channel effectiveness and efficiency - all factors that have a significant impact on the bottom line.