How Managed Services has Changed Remote Infrastructure Management

Overview

In today's distributed computing environment, critical Information and Communications Technology (ICT) equipment can be located anywhere in the world. These arrangements possess unique challenges for the companies that need to access, manage, and monitor these critical systems 24 hours per day, 7 days per week.

Listen to this on-demand Webcast, as guests Bill Whitney, CTO and co-founder of ION Networks, and Srinath Murthy, Head of Infrastructure for ITC Infotech, share their insights on Remote Service Management, followed by a business case study by Anand Sukumaran of ITC Infotech. Topics include:

• Autonomic computing and the future of remote service delivery
• How managed services/outsourcing has changed Remote Infrastructure Management
• Addressing new security challenges, including the insider threat