Embarq Corporation to Cut Product Development Time by 30 Percent With Improved IT Governance

Overview

EMBARQ provides a range of flexible and integrated communications services to both residential and business customers. To maintain client loyalty and satisfaction, EMBARQ needed to constantly improve the customer experience through the launch of new services and products. With technology playing a key role in the company's new offerings, they must be able to manage IT projects effectively and maximize its allocation of resources. To achieve this goal, EMBARQ implemented the CA Project & Portfolio Management solution to improve IT governance and mitigate the risks associated with complex IT projects.