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Title Date Added Company

Why Good Reporting is Vital to the Health of Your E-Mail System 2008-07-24 Quest Software

E-mail is a business-critical communication tool. But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day.

In the Quest white paper, "Why Good Reporting is Vital to the Health of Your E-Mail System," learn how a solid e-mail reporting system strengthens your messaging across the enterprise. See how e-mail reporting enables your company to:

See what equipment you really need

Improve service levels

Comply with legal and regulatory requirements

An e-mail reporting system benefits your entire messaging environment. Learn how - read the white paper today.

Tags: Data Recovery - Security, Email, Cost Control - Risk Mgmt., Sarbanes-Oxley

SMB Payroll Providers Comparison Guide 2008-03-17 HR World

View this document for a lineup of the key vendors in the market and a comparison of the most important factors in purchasing payroll and compensation software and services for small to midsize companies.

Tags: Cost Control - Risk Mgmt., ROI - TCO, Strategic Planning, Back-Office, HR

TechRepublic Resource Pack: Taking Another Look at CRM 2008-07-18 Inside CRM

If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white papers explain how CRM tools can help you more rapidly respond to your customers' changing needs.

Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor.

Tags: CRM Software, Sales Force Automation, Resources Mgmt., Strategic Planning

TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM) 2008-07-18 Inside CRM

This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists out practices that will help you develop and build strong tech/customer relationships that will develop an effective and rewarding customer rapport.

Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor.

Tags: CRM Software, Sales Force Automation, Strategic Planning

TechRepublic Resource Guide: How well are you meeting your customers needs? 2008-07-18 Inside CRM

To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs. This TechRepublic Resource Guide contains a survey that will help you discover the areas in which your firm excels and those in which it needs to improve.

Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor.

Tags: Call Center - Contact, CRM Software, Sales Force Automation

Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation 2008-07-15 Verisign

This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requirement for continued customer participation in online interactions and commerce. It further explains how the network effect can help drive widespread consumer adoption of strong authentication, and the significant benefits available to organizations that choose to participate.

Tags: Sales - Marketing, Cost Control - Risk Mgmt., Strategic Planning, Services

TechNet Webcast: How Microsoft Does IT: Structured Active Directory Schema Management at Microsoft (Level 300) 2008-07-15 Microsoft

This webcast shows how Microsoft IT maintains a smooth and structured process for implementing Active Directory schema changes. Part of the reason for this normalcy is that a significant effort is made towards separating the business aspects of a schema change from the IT processes involved in the change. To minimize risks to users and applications, before a schema change is administered, it is assured that all parties such as business partners, application compatibility teams, and technical reviewers have analyzed the change and potential effects on users and applications.

Tags: Directory Services

July 10th: Just MASH Marketing: The Customer Reference Mashup 2008-07-10 Serena Software

Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar on Thursday, July 10, 2008 at 12:00 pm ET / 9:00 am PT, which will feature a demo of Serena's Pre-Built Customer Reference Mashup.

See how Serena Marketing utilizes the Customer Reference Mashup to ensure use of the most current customer success stories, track customer approvals, enforce internal approval and notification processes, know the ROI of the customer reference program, and more!

Tags: Call Center - Contact, CRM Software, Business Management, Sales - Marketing

Collaborative Technology Prepares New Zealand Medical Robotics Innovator for Global Growth 2008-07-10 Microsoft

Smart Orthotics Limited is a New Zealand based technology company that has designed and developed a world-first 'Smart' disability aid that enables disabled users to walk by using patented robotic technologies. In order to complete the development of its robotic exoskeleton mobility aid and prepare for release to market, Smart Orthotics required tools that would reduce development time and costs whilst enhancing greater collaboration, communication and shared learning amongst a mobile multi disciplined product development team. Smart Orthotics deployed the Microsoft Office 2007 suite, Office Groove 2007, Microsoft Visual Studio 2005 and Windows Vista 2007, creating a secure IT infrastructure that supports business needs and enables mobile collaboration within the team.

Tags: Collaboration Tools, Windows Vista

The Business Benefits of e-Learning in High-Growth Companies 2008-07-02 SkillSoft

High-growth companies use learning and development as a strategic tool to help their organizations grow, beat the competition, and maintain their competitive edge in the marketplace. This research report from Bersin & Associates looks at learning strategies and the use of e-learning technologies in high-growth companies - by focusing on the experiences of six such organizations. In addition, data from Bersin & Associate's Corporate Learning Factbook research, an annual benchmarking study on trends in corporate learning practices, is included.

Tags: Training and Certification, Career Development

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Title	Date Added	Company
Why Good Reporting is Vital to the Health of Your E-Mail System	2008-07-24	Quest Software
E-mail is a business-critical communication tool. But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day. In the Quest white paper, "Why Good Reporting is Vital to the Health of Your E-Mail System," learn how a solid e-mail reporting system strengthens your messaging across the enterprise. See how e-mail reporting enables your company to: See what equipment you really need Improve service levels Comply with legal and regulatory requirements An e-mail reporting system benefits your entire messaging environment. Learn how - read the white paper today. Tags: Data Recovery - Security, Email, Cost Control - Risk Mgmt., Sarbanes-Oxley
SMB Payroll Providers Comparison Guide	2008-03-17	HR World
View this document for a lineup of the key vendors in the market and a comparison of the most important factors in purchasing payroll and compensation software and services for small to midsize companies. Tags: Cost Control - Risk Mgmt., ROI - TCO, Strategic Planning, Back-Office, HR
TechRepublic Resource Pack: Taking Another Look at CRM	2008-07-18	Inside CRM
If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white papers explain how CRM tools can help you more rapidly respond to your customers' changing needs. Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor. Tags: CRM Software, Sales Force Automation, Resources Mgmt., Strategic Planning
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)	2008-07-18	Inside CRM
This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists out practices that will help you develop and build strong tech/customer relationships that will develop an effective and rewarding customer rapport. Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor. Tags: CRM Software, Sales Force Automation, Strategic Planning
TechRepublic Resource Guide: How well are you meeting your customers needs?	2008-07-18	Inside CRM
To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs. This TechRepublic Resource Guide contains a survey that will help you discover the areas in which your firm excels and those in which it needs to improve. Note: This premium editorial content is underwritten by Inside CRM. The registration information you provide will be shared with the sponsor. Tags: Call Center - Contact, CRM Software, Sales Force Automation
Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation	2008-07-15	Verisign
This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requirement for continued customer participation in online interactions and commerce. It further explains how the network effect can help drive widespread consumer adoption of strong authentication, and the significant benefits available to organizations that choose to participate. Tags: Sales - Marketing, Cost Control - Risk Mgmt., Strategic Planning, Services
TechNet Webcast: How Microsoft Does IT: Structured Active Directory Schema Management at Microsoft (Level 300)	2008-07-15	Microsoft
This webcast shows how Microsoft IT maintains a smooth and structured process for implementing Active Directory schema changes. Part of the reason for this normalcy is that a significant effort is made towards separating the business aspects of a schema change from the IT processes involved in the change. To minimize risks to users and applications, before a schema change is administered, it is assured that all parties such as business partners, application compatibility teams, and technical reviewers have analyzed the change and potential effects on users and applications. Tags: Directory Services
July 10th: Just MASH Marketing: The Customer Reference Mashup	2008-07-10	Serena Software
Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar on Thursday, July 10, 2008 at 12:00 pm ET / 9:00 am PT, which will feature a demo of Serena's Pre-Built Customer Reference Mashup. See how Serena Marketing utilizes the Customer Reference Mashup to ensure use of the most current customer success stories, track customer approvals, enforce internal approval and notification processes, know the ROI of the customer reference program, and more! Tags: Call Center - Contact, CRM Software, Business Management, Sales - Marketing
Collaborative Technology Prepares New Zealand Medical Robotics Innovator for Global Growth	2008-07-10	Microsoft
Smart Orthotics Limited is a New Zealand based technology company that has designed and developed a world-first 'Smart' disability aid that enables disabled users to walk by using patented robotic technologies. In order to complete the development of its robotic exoskeleton mobility aid and prepare for release to market, Smart Orthotics required tools that would reduce development time and costs whilst enhancing greater collaboration, communication and shared learning amongst a mobile multi disciplined product development team. Smart Orthotics deployed the Microsoft Office 2007 suite, Office Groove 2007, Microsoft Visual Studio 2005 and Windows Vista 2007, creating a secure IT infrastructure that supports business needs and enables mobile collaboration within the team. Tags: Collaboration Tools, Windows Vista
The Business Benefits of e-Learning in High-Growth Companies	2008-07-02	SkillSoft
High-growth companies use learning and development as a strategic tool to help their organizations grow, beat the competition, and maintain their competitive edge in the marketplace. This research report from Bersin & Associates looks at learning strategies and the use of e-learning technologies in high-growth companies - by focusing on the experiences of six such organizations. In addition, data from Bersin & Associate's Corporate Learning Factbook research, an annual benchmarking study on trends in corporate learning practices, is included. Tags: Training and Certification, Career Development