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 TitleDate AddedCompany
whitepaper Webcast: Leverage Federated ESBs to benefit from a "Smart SOA" approach2007-12-06 IBM
  Tune in to this Webcast and hear how a Federated ESB along with a SMART SOA approach allow you to achieve your business and IT goals now and in the future. A Federated ESB allows your business to gain the most value from the ESB layer, no matter what ESBs are actually selected as the best choice for your individual business requirements.

Tags: Infrastructure Management, Strategic Planning, Service-Oriented Architecture		   
whitepaper Using Mobile Connectivity to Increase the Efficiency of Your ITSM Business Processes and Response Rates2007-08-01 Sybase
  The attendee of this webcast will learn how mobility supports the BSM infrastructure and how it can improve service quality consistency and performance. The presenter of this webcast explores how customers are using the Sybase Mobile Remedy solution nowadays to increase revenue, field efficiency and increase compliance with service level agreements.

Tags: SLA, 		  
whitepaper ITIL v3 and the Evolution of Service Management2007-06-22 IBM
  ITIL v3 has just been refreshed to reflect current best practice for service management. CoBIT v4.1 has just been revised and ISO IEC 20000 is undergoing a revision with a proposed part 3 right now. What does all of this mean? It means that IT management is maturing and the increasing requirement for improved service management is driving these changes.

Tags: ITIL, Cost Control - Risk Mgmt., Strategic Planning, IT Reliability		   
whitepaper David Gee: HP OpenView - IT Service Management2007-01-01 Hewlett-Packard (HP)
  In this webcast the presenter talks about how to deliver IT as a service, as well as the importance of aligning people, process and technology to produce results.   
whitepaper Webcast: Best Practices for Accelerating Your Web Applications2006-12-10 00:20:01 Citrix Systems
  To maximize the performance and security of your Web-enabled, mission-critical business applications, you need an infrastructure that's built from the ground up for optimized application delivery.

Listen to this TechRepublic Webcast, featuring Morgan Gerhart, Sr. Product Marketing Manager for Citrix Systems, to learn about a family of solutions that deliver:
  • Maximized application performance
  • End-to-end application security
  • Continuous application availability
Now available on demand, this Citrix-sponsored Webcast explains why application chokepoints occur, how to pinpoint the source of a bottleneck, and how you can boost the performance of your Web apps by up to 15 times their normal delivery rates. Check it out today! 		  
whitepaper Webcast: Optimizing the Role of Compliance in IT Governance Efforts2006-10-25 10:27:07 IBM
  In addition to addressing the growing number of internal and external regulations, compliance can play a key role in identifying risks and demonstrating the efficiency and effectiveness of IT. View this on-demand IBM Webcast to see examples of common control objective areas that are not only important for regulatory reporting, but for the optimization of IT governance efforts. Learn how Tivoli solutions can turn managing compliance requirements from a reactive burden to a strategic advantage.   
whitepaper Consolidate Communications Infrastructure2006-10-20 09:04:45 Cisco Systems
  Forrester's Elizabeth Herrell, Cisco Unified Communications experts, and business owners discuss consolidating the communications infrastructure. Learn how to determine an effective communications migration path that is right for your budget and business needs. Hear real world examples as your peers describe their deployment experiences first-hand and demonstrate the near-term and recurring return on investment of Cisco Unified Communications solutions.   
whitepaper Streamline to Success: The Real Mid-Market Experience: Insurance2006-09-26 01:00:16 IBM
  The challenges being faced by mid-market insurers today are no secret. Companies have to introduce new products quickly, improve their flexibility to make system changes faster, battle to retain existing customers, acquire new business, and overcome operational and organizational inefficiencies. But how can insurers achieve speed and agility when their IT systems are inflexible and expensive to maintain? A key step to meeting today's challenges is for the business to move toward a service-oriented architecture or SOA to better align business with IT goals and eliminate IT roadblocks.   
whitepaper Streamline to Success: The Real Mid-Market Experience: Industrial/Manufacturing2006-09-26 01:00:16 IBM
  Manufacturers of all types are faced with challenges on many fronts. Globalization has reshaped our view of supply and demand. Customer expectations continue to increase while customer loyalty can be lost with just one misstep. As a result, manufacturers develop and execute various strategies to win in the marketplace. A key step to meeting these challenges is to select IT solutions that work well together and support both the processes and the strategies that drive success for the company.   
whitepaper Streamline to Success: The Real Mid-Market Experience: Wholesale/Distribution2006-09-26 01:00:16 IBM
  "Legacy" core systems, or Business Management Systems, are the lifeblood that supports the financial functions, and track inventory and sales information. In many cases, the legacy core systems represent 20 to 30 years of business rules and logic, customer and supplier data, and extensive internal and external interfaces, which makes replacing them seem impossible from the perspectives of cost, time, and risk. However, they provide the technology foundation that is the cornerstone to providing information for most of the business functions.