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 TitleDate AddedCompany
whitepaper ProCurve Networking by HP Connects Sales Teams for Greater Efficiency2008-05-01 Microsoft
  ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue. To accommodate this rapid expansion, ProCurve wanted to replace its Web-based sales force automation solution with a system that encourages greater user adoption and is easier to integrate with other business systems. Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and rollout the solution to more than 400 employees around the globe. After just six months, ProCurve has recouped its investment through greater productivity, improved collaboration, and more accurate demand forecasting.

Tags: CRM Software, Sales Force Automation		   
whitepaper Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders2008-04-24 SAS Institute
  The presenter of this webcast explains how easy it is to integrate, streamline, and optimize the risk processes. Panelists from the mid-tier banking, credit union and lending sectors will conduct an interactive discussion/demonstration on automating credit risk rating; balancing risk across all portfolios; evaluating alternative strategies; and optimizing regulatory and economic capital allocation.

Tags: Cost Control - Risk Mgmt., 		  
whitepaper Russian Business Network Strengthens Customer Relationships With Management2008-04-22 Microsoft
  The American Chamber of Commerce (AmCham) in Russia provides market information and events for 800 companies. Since 1994, it has grown more than 600 per cent. To provide clients with the best possible service, AmCham decided to invest in a Customer Relationship Management (CRM) system based on Microsoft Dynamics CRM 3.0. Now, employees have faster access to automated business information and have more time to develop customer relationships.

Tags: CRM Software		   
whitepaper CRM Solution's Superior Workflows, Multi-Tenancy Create Stronger Customer Service2008-04-21 Microsoft
  The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a book of clients through prospecting, as well as retaining current customers, are key to the company's long-term success. To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. When the latest version became available, managers gave it a hard look. Factors that convinced them to upgrade included enhanced workflow features, and the new multi-tenancy, multi-language, and multi-currency capabilities.

Tags: CRM Software		   
whitepaper With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction2008-04-18 Microsoft
  Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. Customer data resided with individuals in their heads, Rolodexes, and files. And while corporate systems collected and hosted critical client product-purchase history, account profiles and customer activity history was being lost. To address these challenges, managers selected Microsoft Dynamics CRM Online as the company's CRM solution.

Tags: CRM Software		   
whitepaper Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction2008-04-18 Microsoft
  When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft Office Outlook and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. These challenges motivated executives to evaluate CRM solutions and select Microsoft Dynamics CRM.

Tags: CRM Software		   
whitepaper Power Company Optimizes Technology, Increasing Efficiency While Reducing Costs2008-04-11 Microsoft Tips
  Edesur, a distributor of electricity in Buenos Aires, Argentina, needed a strategic plan for upgrading its aging IT infrastructure. With 50 servers and 2,000 desktops, Edesur wanted the plan to be cost-effective, easy to implement, and scalable. Edesur turned to Microsoft Consulting Services for assistance, which recommended the Core Infrastructure Optimization Model, a phased plan for modernizing Edesur's technologies, systems, and procedures. Edesur upgraded its servers to Windows Server 2003 with Active Directory, migrated e-mail to Microsoft Exchange Server 2003, upgraded desktops to the Windows operating system with Microsoft Office products, and implemented Microsoft Operations Manager 2005 to monitor the operations of its servers. Edesur increased operational efficiency, enhanced system security, reduced maintenance and IT costs, and created a framework for future growth.

Tags: Windows NT - 2000 - 2003, Email		   
whitepaper The Big Easy Office: Earning Partner Subsidy Funding From Microsoft With Qualifying Purchases2008-04-09 Microsoft Tips
  The presenter of this webcast will explain how to earn a services subsidy to purchase additional services or products from a partner of one's own choice to enrich the solution. The presenter will explain how to get incremental subsidies for qualifying purchases between February 1 and June 27, 2008. People can work with the qualified partner of their choice to determine the best solution for their business and get additional value through subsidized services and products.

Tags: Procurement - Purchasing		   
whitepaper NCA Partner Online Series: Increase Services Revenue With the Big Easy Offer2008-04-04 Microsoft Tips
  The "Big Easy" offer from Microsoft is an incentive program that rewards customers who make a purchase by June 27th with a services subsidy that they redeem with a partner (i.e. cash for you!) Microsoft found customers consistently have a better experience with their solutions when they engage a Microsoft Partner for services and assistance, and it gives a great opportunity to line up an engagement. This webcast reviews the offer and the tools to use to extend it to their customers.   
whitepaper Hosting Webcast Series: IIS 7 for Hosters2008-04-03 Microsoft Tips
  The presenter of this webcast shows how Windows Server 2008 and IIS7 can help to deliver a robust, scalable, manageable hosting platform. The presenter will demonstrate how IIS7 will change the way to think about windows hosting.

Tags: Servers, Windows Server 2008