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 TitleDate AddedCompany
whitepaper Intelligent Office Increases IT Efficiencies With Help of Small Business Server 20082009-10-14 Microsoft
  Intelligent Office is a virtual office solutions provider with seven locations across Ontario, and plans for growth across Canada. The company provides entrepreneurs and businesses with executive office space and services such as professional phone answering and receptionist services. With an eye on sustainable business growth, Intelligent Office wanted to improve collaboration and integration across its locations in order to make better business decisions and facilitate additional franchises. After researching various technology options, Intelligent Office deployed Windows Small Business Server (SBS) 2008 to help improve productivity and focus on growth. Today, the company is using Windows Small Business Server 2008 to automate paper-bound processes, enhance security, improve customer service and increase revenues by operating more efficiently.

Tags: Software Development Tools		   
whitepaper HRMall Automates Customer HR Functions, Makes HR Processing Up to 80% Faster2009-10-01 Oracle
  HRMall Inc., established in 2006 by Philippines-based Ayala Corporation, is a Business Process Outsourcing (BPO) organization which offers integrated Human Resources (HR) and payroll support services to companies in the Ayala group. The company created HRMall after recognizing the need to streamline HR functions across the group. Many of its companies were using different HR systems and some were not using any software to manage these functions. After a rigorous evaluation process, HRMall selected Oracle's PeopleSoft Enterprise Human Capital Management as the platform for its services.

Tags: Government		   
whitepaper KCC Engineering &Construction Cuts Monthly Reporting Time From 25 Days to 5 Days With Oracle E-Business Suite R122009-10-01 Oracle
  KCC Engineering & Construction (KCC E&C) is one of South Korea's leading building companies. KCC E&C is aiming to become the foremost residential apartment builder within the next two to three years. To achieve this, the company decided to implement an Enterprise Resource Planning (ERP) system that could be adapted to meet rapidly changing business requirements. In May 2009, KCC E&C went live on a new ERP system based on Oracle E-Business Suite Release 12. By implementing Oracle Financials, the company has cut month-end closing time from 25 days to 5 days, enabled critical business data to be easily shared across the organization, and enhanced its forecasting abilities.

Tags: Business Functions		   
whitepaper Hong Kong Institute of Education Cuts Internal Support Response Time From Seven to Two Days2009-10-01 Oracle
  Established in 1994, the Hong Kong Institute of Education (HKIEd) is a leading provider of teacher education in Hong Kong. HKIEd is diversifying its mix of courses to allow students to acquire nonteacher training credentials, such as an International Executive Master of Arts in Education Leadership and Change. They are expanding their programs to meet the needs not just of teachers, but other educators and people with an interest in the arts or liberal studies. To help manage these information systems and their interfaces to achieve continuous operational improvement and quick return on investment, in 2007 HKIEd engaged Oracle Advanced Customer Services.   
whitepaper Linea Madrid Gains the Ability to Deliver Personalized and Proactive Citizen Support Services With IT Solution2009-10-01 Oracle
  Linea Madrid wanted to ensure a consistent standard of quality across all of the support services' consultation channels and optimize efficiency and proactive capabilities by offering increased and more personalized services, with available public resources. The challenge was to implement a consolidated IT solution to provide an integrated and consistent overview of support services and provide a tool that enables the organization to oversee, control, and access detailed analyses of service quality. Linea Madrid worked with Oracle Partner Informatica El Corte Ingles to implement Oracle's Siebel Public Sector CRM to integrate Linea Madrid's public interactive telephone and office services to increase efficiency and ensure a high standard of quality.

Tags: Customer Management		   
whitepaper modu Deploys Best Practices and Gains Competitive Edge With Oracle E-Business Suite Release 122009-10-01 Oracle
  modu Ltd. wanted to establish best practice processes to compete effectively in global telecommunications market and improve reporting processes to get greater visibility into financial performance. The challenge was to achieve greater control over budgeting and improve purchasing and inventory management. modu Ltd. deployed Oracle E-Business Suite Release 12 applications in just 14 weeks to meet rapid implementation requirements and expanded visibility into financial processes and reports through improved integration, enabling more informed decision making.

Tags: Business Functions		   
whitepaper DIRECTV, Inc. Continues to Drive Improvements in Customer Service and Sales Processes2009-10-01 Oracle
  DIRECTV, Inc. wanted to reduce reliance on a paper-based process for tracking sales and pipelines, which resulted in agents having outdated information and streamline contact center operations to eliminate duplicate calls to multiple locations and to accelerate service. The challenge was to empower a geographically-dispersed sales force with tools to manage consumer sales and a retail network of more than 5,000 dealers. DIRECTV, Inc. implemented Oracle CRM On Demand to provide a centralized repository for more than 600 sales and support representatives and, by integrating with a mobile system from Antenna Software, empower agents with real-time, mobile information.

Tags: Customer Management, Business Functions		   
whitepaper Control Solutions, Inc. Streamlines Business Processes and Improves Financial Reporting With Oracle E-Business Suite Release 122009-10-01 Oracle
  Control Solutions, Inc. wanted to replace legacy systems to improve data visibility and provide a single, accurate view of all company financial information and supply chain activity and provide a scalable solution capable of accommodating immediate company growth and expansion into new markets. The challenge was to facilitate the introduction of work orders, routings, and time studies on the shop floor as part of change-management and integrate financial systems with operational systems, such as billing and procurement, to provide a single, accurate source of data for financial reporting. Control Solutions, Inc. implemented Oracle E-Business Suite Release 12 applications to streamline and standardize business processes and used Oracle Business Accelerators to adopt best practices across the company's operational and financial processes.

Tags: Business Functions		   
whitepaper Dopharma Holding BV Increases Insight Into Enterprise Financial Data and Sales Forecasts2009-10-01 Oracle
  Dopharma Holding BV wanted to migrate the company's Netherlands offices to an updated enterprise resource planning solution to streamline sales processes and integrate a new sales office in Romania into the company's existing IT environment. The challenge was to provide a solution that makes it easier for users to calculate business-specific price scales and reductions and reduce the risk of errors in calculations and stock management, such as for deliveries and production. Dopharma Holding BV worked with Oracle Partner Dekker & van Oosterhout and leveraged its knowledge of Dopharma's business processes to ensure a smooth and efficient upgrade of the company's Oracle E-Business Suite solution.

Tags: Enterprise Planning, Business Functions		   
whitepaper AT&T Inc. Upgrades to Oracle E-Business Suite Release 12 to Centralize Accounting Processes2009-10-01 Oracle
  AT&T Inc. wanted to upgrade the company's existing Oracle Enterprise Resource Planning (ERP) system to accommodate recent communications industry acquisitions and more easily incorporate international operating companies. The challenge was to support centralization of business operations to achieve greater consistency, data reliability, and global visibility. AT&T Inc. worked with Oracle Consulting to upgrade to Oracle E-Business Suite Release 12 to accommodate the company's recent acquisitions as well as its international companies, operating in 85 countries with more than 70 currencies and enabled users to perform multiple tasks - including entering and paying invoices - across operating units.

Tags: Financial Services, Business Functions