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Title Date Added Company

Source Technologies Centralizes Sales and Customer Data With Sage CRM 2007-01-23 01:00:26 Sage Software

Based in Charlotte, North Carolina, Source Technologies Inc. is a longtime Sage Software customer and a leading provider of Magnetic Ink Character Recognition (MICR) solutions used by a wide variety of businesses and financial institutions to encode the checks they print. Source Technologies needed an up-to-date, scalable accounting and CRM solution that could handle detailed project accounting, complex sales orders, and sales data tracking and management. Source Technologies considered several solutions and ultimately selected Sage CRM.

SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services 2007-01-19 01:00:27 The Planet

Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success.

Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.

SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services 2007-01-19 01:00:27 The Planet

Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success.

Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.

SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services 2007-01-19 01:00:27 The Planet

Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success.

Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.

SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services 2007-04-10 15:55:14 The Planet

For small businesses, it no longer makes sense to own and operate your own IT infrastructure. That's because you can cut your IT costs by as much as 75% by using hosted infrastructure services. By leasing rather than buying IT resources, you get the latest in technology without the costly maintenance and staffing requirements of an in-house approach, so you can:

Save money

Eliminate administrative headaches

Improve the performance and quality of IT services

Download this Stratecast white paper to learn more about subscribing to hosted IT infrastructure services. It outlines the top 5 reasons why SMBs should adopt hosted IT infrastructures in 2007.

International Hospital Group Improves Financial Applications, Gains Over $56 Million in Benefits With BMC Software's BSM Solution 2007-01-19 01:00:27 ROI Publishing

An international hospital group headquartered in the United States, in pursuit of operational excellence, was looking to provide IT services that operate in a predictable way. In the short term, it wanted to improve the performance of critical financial applications, and set and meet service level goals for those applications. In the long run, it wanted to align its business and medical goals with its IT strategy and infrastructure. So it turned to BMC for a Business Service Management (BSM) solution. As a result, the hospital group has increased the availability and responsiveness of its financial applications, set and met service level goals, and laid the groundwork for an enterprise-wide BSM strategy that will gain the group a projected $56,112,000 over five years.

Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually 2007-01-19 01:00:27 Oracle

For 74 years, Alaska Airlines has been providing world-class domestic airline service. Understanding and responding to customer needs is the key to success in the increasingly competitive domestic airline industry, where margins are small and customer loyalty is prized. Over the years, Alaska Airlines acquired a great deal of customer data, but it resided in disparate systems throughout the company. Alaska Airlines chose Oracle's Siebel Business Analytics to tie together customer data from numerous sources, and, ultimately, to design marketing programs to drive customer loyalty. Using a forward-thinking approach that encompasses a methodical look at process improvements, Alaska Airlines is now able to better understand, respond to, and anticipate customer needs.

How IT Must Shape and Manage Demand 2007-01-18 01:00:27 FrontRange Solutions

Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow.

Best practices in IT Demand Management:
Align the supply of IT resources to optimize business value;
Influence and modify end user behavior by providing meaningful information; and
Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources.
This increased transparency leads to improved decision-making and increases the business value of IT investments � the goal of good IT governance.

How IT Must Shape and Manage Demand 2007-01-18 01:00:27 FrontRange Solutions

Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow.

Best practices in IT Demand Management:
Align the supply of IT resources to optimize business value;
Influence and modify end user behavior by providing meaningful information; and
Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources.
This increased transparency leads to improved decision-making and increases the business value of IT investments � the goal of good IT governance.

Forrester Best Practices: How IT Must Shape and Manage Demand 2007-02-12 13:27:17 FrontRange Solutions

Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that:

Aligns IT resources to optimize business value

Influences and modifies end user behavior by providing meaningful information

Enables a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources

The paper explains how the increased transparency you gain through the process of demand management leads to improved decision-making and increases the business value of your IT investments.

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Title	Date Added	Company
Source Technologies Centralizes Sales and Customer Data With Sage CRM	2007-01-23 01:00:26	Sage Software
Based in Charlotte, North Carolina, Source Technologies Inc. is a longtime Sage Software customer and a leading provider of Magnetic Ink Character Recognition (MICR) solutions used by a wide variety of businesses and financial institutions to encode the checks they print. Source Technologies needed an up-to-date, scalable accounting and CRM solution that could handle detailed project accounting, complex sales orders, and sales data tracking and management. Source Technologies considered several solutions and ultimately selected Sage CRM.
SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services	2007-01-19 01:00:27	The Planet
Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success. Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.
SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services	2007-01-19 01:00:27	The Planet
Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success. Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.
SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services	2007-01-19 01:00:27	The Planet
Find out why, as a small business, it no longer makes business sense to own and self-operate your IT infrastructure, including buying servers and network connectivity and staffing up to maintain them. That's because you can cut your IT costs by as much as 75% by using a "hosted IT infrastructure" provider. A hosted IT solution--leasing instead of buying--enables you to get the latest in technology without the costly maintenance and staffing requirements of an in-house approach. So you save money, eliminate administrative headaches and improve the performance and quality of IT services critical to powering your business success. Learn the "Top 5 Reasons Why SMBs Should Adopt Hosted IT Infrastructures in 2007" and see how a hosted solution can help you stay a step ahead of your competition.
SMBs Can Cut IT Costs by 75% by Using Hosted IT Infrastructure Services	2007-04-10 15:55:14	The Planet
For small businesses, it no longer makes sense to own and operate your own IT infrastructure. That's because you can cut your IT costs by as much as 75% by using hosted infrastructure services. By leasing rather than buying IT resources, you get the latest in technology without the costly maintenance and staffing requirements of an in-house approach, so you can: Save money Eliminate administrative headaches Improve the performance and quality of IT services Download this Stratecast white paper to learn more about subscribing to hosted IT infrastructure services. It outlines the top 5 reasons why SMBs should adopt hosted IT infrastructures in 2007.
International Hospital Group Improves Financial Applications, Gains Over $56 Million in Benefits With BMC Software's BSM Solution	2007-01-19 01:00:27	ROI Publishing
An international hospital group headquartered in the United States, in pursuit of operational excellence, was looking to provide IT services that operate in a predictable way. In the short term, it wanted to improve the performance of critical financial applications, and set and meet service level goals for those applications. In the long run, it wanted to align its business and medical goals with its IT strategy and infrastructure. So it turned to BMC for a Business Service Management (BSM) solution. As a result, the hospital group has increased the availability and responsiveness of its financial applications, set and met service level goals, and laid the groundwork for an enterprise-wide BSM strategy that will gain the group a projected $56,112,000 over five years.
Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually	2007-01-19 01:00:27	Oracle
For 74 years, Alaska Airlines has been providing world-class domestic airline service. Understanding and responding to customer needs is the key to success in the increasingly competitive domestic airline industry, where margins are small and customer loyalty is prized. Over the years, Alaska Airlines acquired a great deal of customer data, but it resided in disparate systems throughout the company. Alaska Airlines chose Oracle's Siebel Business Analytics to tie together customer data from numerous sources, and, ultimately, to design marketing programs to drive customer loyalty. Using a forward-thinking approach that encompasses a methodical look at process improvements, Alaska Airlines is now able to better understand, respond to, and anticipate customer needs.
How IT Must Shape and Manage Demand	2007-01-18 01:00:27	FrontRange Solutions
Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow. Best practices in IT Demand Management: Align the supply of IT resources to optimize business value; Influence and modify end user behavior by providing meaningful information; and Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources. This increased transparency leads to improved decision-making and increases the business value of IT investments � the goal of good IT governance.
How IT Must Shape and Manage Demand	2007-01-18 01:00:27	FrontRange Solutions
Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow. Best practices in IT Demand Management: Align the supply of IT resources to optimize business value; Influence and modify end user behavior by providing meaningful information; and Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources. This increased transparency leads to improved decision-making and increases the business value of IT investments � the goal of good IT governance.
Forrester Best Practices: How IT Must Shape and Manage Demand	2007-02-12 13:27:17	FrontRange Solutions
Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that: Aligns IT resources to optimize business value Influences and modifies end user behavior by providing meaningful information Enables a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources The paper explains how the increased transparency you gain through the process of demand management leads to improved decision-making and increases the business value of your IT investments.