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 TitleDate AddedCompany
whitepaper Solutions Brief: Storage Consolidation and Data Protection for the Remote Office/Branch Office (ROBO)2009-11-20 Dell EqualLogic
  Driving Enterprise-level efficiencies and capabilities beyond the corporate data center.

Tags: IT Budgeting, Data Infrastructure, IT Budgeting, Data Infrastructure
  
whitepaper True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach2009-11-19 Sprint
  Ensure your service provider's convergence strategy meshes with your enterprise network needs. Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric attributes that should be at the heart of you're your service provider's approach to convergence. Those attributes are:
  • Multiple network access alternatives
  • Application performance management
  • Application transparency and session persistence
  • Cost predictability and simplicity
  • Application visibility and contrast
  • Private communications
Each is described in detail. Download this whitepaper now to see how your service provider matches up and if it's time to make a switch.

Tags: IT Budgeting, LAN - WAN, LAN - WAN, IT Infrastructure
  
whitepaper 5 Sources of Value Through a Telecom Expense Management Initiative2009-11-18 MBG Expense Management
  This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best practices when implementing a TEM solution to help companies avoid previous pitfalls.

This research covers:
  • 5 areas where hard dollar savings are being achieved
  • How to develop a business case for telecom expense management
  • Best practices when implementing a telecom expense management solution


Tags: Telecommunications, IT Budgeting
  
whitepaper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency2009-11-17 CA XOsoft
  Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability and resiliency?

Tags: Intrusion - Tampering, Security Administration, Internet and Web, IT Budgeting
  
whitepaper Virtual Private Servers (VPS)2009-11-13 Verio
  Virtual Private Servers (VPS) are increasingly viewed as a simple and cost-effective alternative to purchasing, managing, and supporting dedicated server hardware and software resources for a broad range of applications and services. Learn about the features and benefits of VPS as well as the most important issues for IT professionals who want to maximize its potential for savings, efficiency, and the greatest possible return on investment (ROI).

Tags: Enterprise Planning, Security Administration, IT Budgeting
  
whitepaper Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands2009-11-12 IBM
  Spend 10 minutes with free JDE ROI Tool and see how you can save thousands with a JD Edwards technology refresh. The tool lets you:
  • identify strategic drivers
  • conduct a brief benefits analysis
  • demonstrate the significant value you could achieve by upgrading
  • current ERP solution and your hardware platform
  • predict the ROI for refreshing the technology
The JDE tool even has a user-friendly video tutorial that shows how you can tailor the parameters to meet your specific needs and business scenarios. It's easy! Learn more at



Tags: Enterprise Planning, IT Budgeting, IT Budgeting
  
whitepaper The Journey Along an Information-Led Transformation2009-11-09 IBM
  A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable growth, cost take out and proactive risk management. However, despite the tremendous growth in information, most organizations are operating with significant blind spots and are trapped within application-bound silos. Learn how ro untap your Information resources with IBM.

Tags: Data Tools, Data Tools, IT Budgeting
  
whitepaper Business Analytics and Optimization for the Intelligent Enterprise2009-11-09 IBM
  Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information. They recognize that new analytics, coupled with advanced business process management capabilities, signal a major opportunity to close gaps and create new business advantage. Those who have the vision to apply new approaches are building intelligent enterprises and will be ready to outperform their peers.

Tags: Enterprise Planning, Data Tools, Data Tools, IT Budgeting
  
whitepaper Support Strategies: Customer Experience Management2009-11-06 Citrix Online
  Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction. Download the white paper to learn: • Why customer experience is the next frontier for support centers • How to strategically create and strengthen customer relationships • Tips for increasing your focus on customer needs

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting
  
whitepaper Best Practices for Translating Customer Satisfaction into Revenue2009-11-06 Citrix Online
  Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting