| Title | Date Added | Company | |
|---|---|---|---|
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Virtual Private Servers (VPS) | 2009-11-13 | Verio |
| Virtual Private Servers (VPS) are increasingly viewed as a simple and cost-effective alternative to purchasing, managing, and supporting dedicated server hardware and software resources for a broad range of applications and services. Learn about the features and benefits of VPS as well as the most important issues for IT professionals who want to maximize its potential for savings, efficiency, and the greatest possible return on investment (ROI).
Tags: Enterprise Planning, Security Administration, IT Budgeting |
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Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands | 2009-11-12 | IBM |
Spend 10 minutes with free JDE ROI Tool and see how you can save thousands with a JD Edwards technology refresh. The tool lets you:
Tags: Enterprise Planning, IT Budgeting, IT Budgeting |
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Business Analytics and Optimization for the Intelligent Enterprise | 2009-11-09 | IBM |
| Based on our survey of 225 business leaders worldwide, we found that enterprises
are operating with bigger blind spots and that they are making important decisions
without access to the right information. They recognize that new analytics, coupled
with advanced business process management capabilities, signal a major
opportunity to close gaps and create new business advantage. Those who have the
vision to apply new approaches are building intelligent enterprises and will be ready
to outperform their peers.
Tags: Enterprise Planning, Data Tools, Data Tools, IT Budgeting |
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The Journey Along an Information-Led Transformation | 2009-11-09 | IBM |
| A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to
driving profitable growth, cost take out and proactive risk management. However, despite the tremendous growth in information, most organizations are operating with significant
blind spots and are trapped within application-bound silos. Learn how ro untap your Information resources with IBM.
Tags: Data Tools, Data Tools, IT Budgeting |
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Best Practices for Translating Customer Satisfaction into Revenue | 2009-11-06 | Citrix Online |
| Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language.
How do you quantify customer satisfaction?
Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.
Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting |
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Support Strategies: Customer Experience Management | 2009-11-06 | Citrix Online |
| Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point.
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Download the white paper to learn:
 Why customer experience is the next frontier for support centers
 How to strategically create and strengthen customer relationships
 Tips for increasing your focus on customer needs
Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting |
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Enterprise Risk Management for Banks | 2009-11-02 | Wipro Technologies |
| Risk management in banking sector is in limelight especially after the recent turbulence that has impacted the very existence of banking sector as a viable industry. The journey of risk management started way back in early 1800's, where the banks had recognized the significance of the role of risk management and had adapted the same by creating a risk function in their organizations. Not only the bank's, even the various government bodies have recognized the repercussions / impact of not managing the risks effectively in banks and accordingly enacted several regulations to control risks that arise in the banking business and operations.
Tags: IT Budgeting |
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Strategic Secret Weapon for Tightening Business & IT Alignment: Modeling! | 2009-11-01 | Sybase |
| Achieving alignment between an organization's core goals and the IT infrastructure that supports an enterprise's strategic direction is an ongoing challenge. Learn how aligning business processes with data from information systems enables the development of a model-driven approach that will ultimately lead to heightened agility and greater productivity across the enterprise.
Architects, analysts and IT management will appreciate the ways that different data flows can be used to visualize, understand and contribute to effective business processes when business models and data models meet. Tags: Enterprise Planning, Software Development Tools, Internet and Web, IT Budgeting |
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Why Print Management Matters | 2009-10-29 | Xerox |
| Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming productivity. Jim Salzer of DocuAudit Intl. shows how Print Management allows you to control documentation expenses by outsourcing the management of your current print environment.
Tags: IT Budgeting, E-commerce - E-Business, IT Budgeting |
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Forrester Strategies for Assessing IT Business Satisfaction | 2009-10-29 | Citrix Online |
| If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start?
This new Forrester Research white paper explores the importance of assessing IT business satisfaction. It includes best practices recommendations, survey templates and questions to guide your assessment.
Download the white paper to learn:
-- Why assessing business satisfaction is key for IT success
-- Tips for capturing customer feedback
-- How to effectively assess business satisfaction
Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting |
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