| Title | Date Added | Company | |
|---|---|---|---|
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Solutions Brief: Storage Consolidation and Data Protection for the Remote Office/Branch Office (ROBO) | 2009-11-20 | Dell EqualLogic |
| Driving Enterprise-level efficiencies and capabilities beyond the corporate data center.
Tags: IT Budgeting, Data Infrastructure, IT Budgeting, Data Infrastructure |
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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach | 2009-11-19 | Sprint |
Ensure your service provider's convergence strategy meshes with your enterprise network needs.
Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric attributes that should be at the heart of you're your service provider's approach to convergence. Those attributes are:
Tags: IT Budgeting, LAN - WAN, LAN - WAN, IT Infrastructure |
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5 Sources of Value Through a Telecom Expense Management Initiative | 2009-11-18 | MBG Expense Management |
| This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best practices when implementing a TEM solution to help companies avoid previous pitfalls.
This research covers:
Tags: Telecommunications, IT Budgeting |
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The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency | 2009-11-17 | CA XOsoft |
| Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measureÂand improveÂyour email systems' availability and resiliency?
Tags: Intrusion - Tampering, Security Administration, Internet and Web, IT Budgeting |
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Virtual Private Servers (VPS) | 2009-11-13 | Verio |
| Virtual Private Servers (VPS) are increasingly viewed as a simple and cost-effective alternative to purchasing, managing, and supporting dedicated server hardware and software resources for a broad range of applications and services. Learn about the features and benefits of VPS as well as the most important issues for IT professionals who want to maximize its potential for savings, efficiency, and the greatest possible return on investment (ROI).
Tags: Enterprise Planning, Security Administration, IT Budgeting |
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Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands | 2009-11-12 | IBM |
Spend 10 minutes with free JDE ROI Tool and see how you can save thousands with a JD Edwards technology refresh. The tool lets you:
Tags: Enterprise Planning, IT Budgeting, IT Budgeting |
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The Journey Along an Information-Led Transformation | 2009-11-09 | IBM |
| A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to
driving profitable growth, cost take out and proactive risk management. However, despite the tremendous growth in information, most organizations are operating with significant
blind spots and are trapped within application-bound silos. Learn how ro untap your Information resources with IBM.
Tags: Data Tools, Data Tools, IT Budgeting |
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Business Analytics and Optimization for the Intelligent Enterprise | 2009-11-09 | IBM |
| Based on our survey of 225 business leaders worldwide, we found that enterprises
are operating with bigger blind spots and that they are making important decisions
without access to the right information. They recognize that new analytics, coupled
with advanced business process management capabilities, signal a major
opportunity to close gaps and create new business advantage. Those who have the
vision to apply new approaches are building intelligent enterprises and will be ready
to outperform their peers.
Tags: Enterprise Planning, Data Tools, Data Tools, IT Budgeting |
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Support Strategies: Customer Experience Management | 2009-11-06 | Citrix Online |
| Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point.
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Download the white paper to learn:
 Why customer experience is the next frontier for support centers
 How to strategically create and strengthen customer relationships
 Tips for increasing your focus on customer needs
Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting |
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Best Practices for Translating Customer Satisfaction into Revenue | 2009-11-06 | Citrix Online |
| Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language.
How do you quantify customer satisfaction?
Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.
Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting |
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