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 TitleDate AddedCompany
whitepaper Accounting Services Firm Upgrades Messaging to Improve Availability, Reduce Costs2009-11-01 Microsoft
  Baker Tilly, an independent firm of chartered accountants and business advisers, has more than 2,200 employees in 25 locations across the United Kingdom. Effective communication and collaboration are critical to these workers so that they can deliver timely, quality advice to help their clients. Baker Tilly was looking to deploy a unified communications solution that would make it easier for employees in different parts of the organization to work together. In addition, Baker Tilly wanted to improve the disaster recovery and e-discovery capabilities of its messaging environment. To achieve these goals, the company deployed a pilot of Microsoft Exchange Server 2010.

Tags: Internet and Web, IT Budgeting		   
whitepaper Forrester Strategies for Assessing IT Business Satisfaction2009-10-29 Citrix Online
  If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new Forrester Research white paper explores the importance of assessing IT business satisfaction. It includes best practices recommendations, survey templates and questions to guide your assessment. Download the white paper to learn: -- Why assessing business satisfaction is key for IT success -- Tips for capturing customer feedback -- How to effectively assess business satisfaction

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting		   
whitepaper 3 Strategies for Reducing IT Support Costs2009-10-29 Citrix Online
  As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is not recommended. Now is the time to strategically trim and strengthen for success. This IDC White Paper explores 3 tangible areas that IT departments should investigate to help strategise cost reduction during the downturn. Download the White Paper to learn: -- Why IT utilisation, end-user support and maintenance budgets are the most strategic areas to investigate -- How to effectively approach cost-saving measures within these areas while maintaining IT performance -- Tools and services the IDC recommends for achieving maximum cost savings and efficiency

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting		   
whitepaper Why Print Management Matters2009-10-29 Xerox
  Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming productivity. Jim Salzer of DocuAudit Intl. shows how Print Management allows you to control documentation expenses by outsourcing the management of your current print environment.

Tags: IT Budgeting, E-commerce - E-Business, IT Budgeting		   
whitepaper Improving IT service delivery through an integrated approach to software asset management white paper2009-10-28 IBM
  This white paper describes the challenges of managing software rights in increasingly complex environments and discusses how SAM can make the entire process more efficient. Specifically, it addresses how SAM offerings from IBM can help organizations improve IT service delivery by managing IBM and non-IBM software throughout the asset life cycle.

Tags: Software Development Tools, IT Infrastructure, IT Budgeting, IT Budgeting		   
whitepaper TechRepublic Resource Guide: Software as a Service (SaaS) for Small and Midsize Businesses (SMBs)2009-10-27 SAP
  Small and midsize businesses (SMBs) face the same challenges as larger companies when it comes to cutting costs and saving money in a difficult economy. Many are now turning to software as a service (SaaS) which allows them to save money and provide better service by essentially renting as opposed to purchasing their business applications.

This TechRepublic Resource Guide provides a basic overview of SaaS for SMBs for anyone who wants to learn more about this potentially beneficial innovation:
  • Learn the key terms and concepts for Software as a Service (SaaS) to better understand the most common features, benefits, and challenges
  • Gain a better understanding of the most important considerations for SaaS in small and midsize businesses (SMBs)
  • Discover the most critical questions to ask yourself and your vendor when evaluating a SaaS solutions for your SMB


Tags: Software Development Tools, IT Budgeting, IT Budgeting, Software Development Tools		   
whitepaper Defense Contractor Helps Save Lives and Sees 100 Percent ROI With ERP Solution2009-10-27 Microsoft
  BMI Defense Systems designs and manufactures protective equipment with patented energy-absorbing designs for the U.S. military. In 2008, the company won a multimillion-dollar contract to ship a gunner platform and restraint system in direct support of the military operations in Iraq and Afghanistan under the Mine Resistant Ambush Protected vehicle program. Faced with a need to exponentially scale up its operations, BMI Defense worked with Microsoft Gold Certified Partner SIS to implement Microsoft Dynamics SL for accounting, supply chain, and manufacturing. The solution helped BMI Defense better demonstrate to the government its direct and indirect costs for the new contract, thereby saving the company more than the amount it cost to implement the system.

Tags: IT Budgeting		   
whitepaper From fear to value; CIO strategies for propelling business through the economic crisis2009-10-26 IBM
  Your aspiration: As a Chief Information Officer, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a Chief Information Officer, deliver business results faster and better-with less.

Chief Information Officers are being counted on to deliver IT innovation to support the accelerating rate of change and to enable the enterprise to seize new opportunities. At the same time, CIOs must manage an effective, efficient, secure and resilient IT infrastructure to help ensure the organization's survival and success. Use the tabs above to explore key challenges facing CIOs and how to add greater value to your enterprise by meeting them head on. Are you armed to embrace the art of the possible? This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.

Tags: IT Budgeting, IT Budgeting, IT Budgeting, IT Professionals		   
whitepaper CDPS Analyst Interview with John Webster of Illuminata2009-10-26 IBM
  Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have adequate backup and recovery capabilities for their critical data.

Tags: Network Management, Data Infrastructure, IT Budgeting, User Satisfaction		   
whitepaper Flexible IT contains costs, boosts efficiency2009-10-26 IBM
  Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to do more with less. You'll see how making your IT more flexible can help you connect people, information and systems more intelligently - cutting costs, increasing responsiveness and giving you a competitive advantage.

Tags: IT Infrastructure, IT Budgeting, User Satisfaction, User Satisfaction