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Title Date Added Company

The new information agenda: do you have one? 2008-04-16 IBM

An information agenda serves as both strategy and tactical roadmap, bringing together the people, processes and technology necessary for a CIO to transform information into a trusted business asset.
Read this white paper to find out the latest information around this topic

How IT Must Shape and Manage Demand 2007-01-18 01:00:27 FrontRange Solutions

Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow.

Best practices in IT Demand Management:
Align the supply of IT resources to optimize business value;
Influence and modify end user behavior by providing meaningful information; and
Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources.
This increased transparency leads to improved decision-making and increases the business value of IT investments — the goal of good IT governance.

IT Execs Boost Focus on Business in 2007 2007-01-18 01:00:27 FrontRange Solutions

Business relationships trump technology concerns for IT execs in 2007, despite unfinished or vexing technical tasks, based on a recent survey of 239 IT executives. These respondents picked the longstanding issues of alignment, governance, and communicating value as their top concerns. Below these, but still important, were cross-unit business initiatives, migration to shared services, and the exploration of business process management (BPM) technologies as a way to formalize the management of business processes. These areas of concern highlight the growing realization among CIOs that while technology prowess and depth is critical for their organizations, they must help the business units of their enterprise achieve still-elusive efficiencies from technology.

Assessing SOX's Impact on IT 2007-01-18 01:00:27 FrontRange Solutions

The Sarbanes-Oxley Act of 2002 (SOX) continues to challenge and befuddle IT shops and risk/ compliance management organizations. The scope of SOX has initially been interpreted more broadly than intended by the SEC as a result of a lack of clarity on the role of IT in meeting the regulation. IT has now come to a greater focus and understanding of the specific requirements of SOX but also needs to consider ways in which SOX compliance can be combined with similar governance policies and compliance obligations.

Proving the business case for ITIL 2007-01-17 01:00:28 BMC Software

This white paper, based on independent research findings presents the opinions of IT decision makers within European enterprise businesses with regard to adoption of best practice. It explores the drivers and barriers to implementing independent industry standards, specifically ITIL (IT Infrastructure Library), as well as analysis of the benefits realised by businesses already working within a best practice IT environment, and the barriers to deployment experienced by those who are not operating within best practice guidelines.

Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications 2007-01-08 13:49:55 SpringCM

If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:

Performance

Reliability

Availability

Information Stewardship

Scalability

Enterprise Dependability

Download the paper to learn what questions to ask—and what answers to listen for—when selecting a Software-as-a-Service vendor.

The Next Wave: Driving Organizational Efficiency Through Business Process Automation 2007-01-08 13:50:30 SpringCM

In this white paper, Jeff Piper, Vice President of Client Services and Partner Development for SpringCM, explains why Business Process Automation (BPA) is "the next wave" for organizations that need to reduce costs, accelerate process throughput, and gain greater visibility into their business processes. The paper addresses these key questions and more:

What is Business Process Automation?

How can BPA save time and cut costs?

How can BPA work with accounts payable?

How does BPA create opportunities within logistics?

What should I look for in a BPA provider?

Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services 2007-01-25 12:13:43 Siemens

Managed services are among the fastest growing segments of the IT/networking industry. This THINKstrategies white paper shows how enterprises can leverage managed services to:
Reduce costs

Minimize risk

Improve network performance

Osterman Research: A Comparison of Leading Messaging Management Tools 2006-12-14 19:21:43 Sunbelt Software

To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems including Barracuda Spam Firewall, GFI MailEssentials, McAfee GroupShield for Microsoft Exchange, and Symantec Brightmail. This white paper presents the results of that survey, comparing Sunbelt Software's Messaging Ninja with the other four systems. The tools were evaluated on these key criteria:

Anti-spam, anti-virus, anti-phishing, and attachment filtering capabilities

Improvements in spam capture efficiency
over time

Improvements in anti-spam false positive performance over time

Ease of use

Reliability

Person-hours spent on system deployment
(per 1,000 users)

Person-hours required for system management (per 1,000 users)

This paper is a must-read for any IT strategist or e-mail administrator who's actively researching messaging management tools for a mid-market enterprise.

Application Performance Management Survey Report 2006-11-29 01:00:19 Compuware

How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications

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Title	Date Added	Company
The new information agenda: do you have one?	2008-04-16	IBM
An information agenda serves as both strategy and tactical roadmap, bringing together the people, processes and technology necessary for a CIO to transform information into a trusted business asset. Read this white paper to find out the latest information around this topic
How IT Must Shape and Manage Demand	2007-01-18 01:00:27	FrontRange Solutions
Good IT governance ensures that organizations obtain the maximum business value from their IT investments. IT Demand Management is a critical IT governance process that extends beyond merely aggregating requests for IT resources and automating workflow. Best practices in IT Demand Management: Align the supply of IT resources to optimize business value; Influence and modify end user behavior by providing meaningful information; and Enable a more complete understanding of the costs and tradeoffs associated with the consumption of IT services and resources. This increased transparency leads to improved decision-making and increases the business value of IT investments — the goal of good IT governance.
IT Execs Boost Focus on Business in 2007	2007-01-18 01:00:27	FrontRange Solutions
Business relationships trump technology concerns for IT execs in 2007, despite unfinished or vexing technical tasks, based on a recent survey of 239 IT executives. These respondents picked the longstanding issues of alignment, governance, and communicating value as their top concerns. Below these, but still important, were cross-unit business initiatives, migration to shared services, and the exploration of business process management (BPM) technologies as a way to formalize the management of business processes. These areas of concern highlight the growing realization among CIOs that while technology prowess and depth is critical for their organizations, they must help the business units of their enterprise achieve still-elusive efficiencies from technology.
Assessing SOX's Impact on IT	2007-01-18 01:00:27	FrontRange Solutions
The Sarbanes-Oxley Act of 2002 (SOX) continues to challenge and befuddle IT shops and risk/ compliance management organizations. The scope of SOX has initially been interpreted more broadly than intended by the SEC as a result of a lack of clarity on the role of IT in meeting the regulation. IT has now come to a greater focus and understanding of the specific requirements of SOX but also needs to consider ways in which SOX compliance can be combined with similar governance policies and compliance obligations.
Proving the business case for ITIL	2007-01-17 01:00:28	BMC Software
This white paper, based on independent research findings presents the opinions of IT decision makers within European enterprise businesses with regard to adoption of best practice. It explores the drivers and barriers to implementing independent industry standards, specifically ITIL (IT Infrastructure Library), as well as analysis of the benefits realised by businesses already working within a best practice IT environment, and the barriers to deployment experienced by those who are not operating within best practice guidelines.
Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications	2007-01-08 13:49:55	SpringCM
If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria: Performance Reliability Availability Information Stewardship Scalability Enterprise Dependability Download the paper to learn what questions to ask—and what answers to listen for—when selecting a Software-as-a-Service vendor.
The Next Wave: Driving Organizational Efficiency Through Business Process Automation	2007-01-08 13:50:30	SpringCM
In this white paper, Jeff Piper, Vice President of Client Services and Partner Development for SpringCM, explains why Business Process Automation (BPA) is "the next wave" for organizations that need to reduce costs, accelerate process throughput, and gain greater visibility into their business processes. The paper addresses these key questions and more: What is Business Process Automation? How can BPA save time and cut costs? How can BPA work with accounts payable? How does BPA create opportunities within logistics? What should I look for in a BPA provider?
Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services	2007-01-25 12:13:43	Siemens
Managed services are among the fastest growing segments of the IT/networking industry. This THINKstrategies white paper shows how enterprises can leverage managed services to: Reduce costs Minimize risk Improve network performance
Osterman Research: A Comparison of Leading Messaging Management Tools	2006-12-14 19:21:43	Sunbelt Software
To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems including Barracuda Spam Firewall, GFI MailEssentials, McAfee GroupShield for Microsoft Exchange, and Symantec Brightmail. This white paper presents the results of that survey, comparing Sunbelt Software's Messaging Ninja with the other four systems. The tools were evaluated on these key criteria: Anti-spam, anti-virus, anti-phishing, and attachment filtering capabilities Improvements in spam capture efficiency over time Improvements in anti-spam false positive performance over time Ease of use Reliability Person-hours spent on system deployment (per 1,000 users) Person-hours required for system management (per 1,000 users) This paper is a must-read for any IT strategist or e-mail administrator who's actively researching messaging management tools for a mid-market enterprise.
Application Performance Management Survey Report	2006-11-29 01:00:19	Compuware
How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications