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 TitleDate AddedCompany
whitepaper Succession Planning: Five Costly Errors to Avoid2009-10-01 SumTotal Systems
  This white paper shows you how to avoid five of the most common --- and costly -- errors when embarking on a succession planning initiative. You'll learn:
  • How a lack of alignment between the succession plan and company goals can derail the initiative
  • How to budget your time to account for upfront planning activities
  • How having a strong follow-up after the kickoff is critical to your success


Tags: Business Functions, IT Budgeting, Government, Government		   
whitepaper 9 Management Practices for Exceptional Webinars2009-10-01 Citrix Online
  Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar results. This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign.

Tags: Business Functions, Software Development Tools, IT Budgeting, Mobile and Wireless		   
whitepaper Top 10 Strategies for Managers of Mobile Workers2009-10-01 Citrix Online
  By 2011, the mobile workforce in the U.S. is expected to reach 120.1 million people. Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build relationships with increasingly distributed teams and workers?

Download the white paper to learn how to effectively manage workers in an increasingly mobile environment.

Tags: Workflow Management, IT Budgeting, Mobile and Wireless, Government		   
whitepaper IT's Critical Role in Enabling Mobile Work2009-10-01 Citrix Online
  Citrix Online teamed up with Work Design Collaborative to explore how businesses are responding to the growing demand for mobility. And the results may surprise you.

Tags: IT Infrastructure, IT Budgeting, Workflow Management, Government		   
whitepaper The Similarities Between a Cloud Forest and Cloud Computing2009-10-01 Intel
  Nature is extremely efficient in it's use of a cloud forest. Likewise, Cloud Computing is an extremely efficient use of computing resources. It is for this reason that Intel IT has developed an enterprise cloud computing strategy focused on building an internal cloud to boost efficiency and flexibility inside of our IT infrastructure. This internal cloud strategy is closely linked to our current use and accelerated plans for virtualization. In addition Intel IT uses the external cloud services selectively for certain applications.

Tags: IT Budgeting, Data Infrastructure, Server Hardware, IT Infrastructure		   
whitepaper Realising the benefits of going green2009-09-30 Experian QAS
  Cross over to greener communications with improved data accuracy. Many organisations have processes in place to improve the quality of their contact data to address business drivers, such as cost reduction and revenue generation. But often, the environmental benefits that come with the implementation of a contact data strategy are overlooked.

Tags: Data Infrastructure, Data Infrastructure, IT Budgeting, IT Budgeting		   
whitepaper The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success2009-09-21 Microsoft
  An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. Making the right choice can not only avert implementation disaster, but can also help you secure your organization's competitive edge.

Tags: Enterprise Planning, Customer Management, Business Functions, IT Budgeting		   
whitepaper New Frontiers for CRM Data2009-09-21 Microsoft
  For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM as a platform and access data across many unexplored areas of the enterprise, and use it to delight guests before, during and after their stay? Find out how to make the most of your CRM solution with this free Web seminar, "New Frontiers for CRM Data".

In this seminar you will hear a panel of CRM experts and technology providers discussing ways to:
  • Identify more of your guests, even those who aren't loyalty program members.
  • Reduce guest frustration associated with incomplete, inaccurate or inaccessible information.
  • Add even greater levels of personalization to a guest's stay through CRM integration with other key systems.
  • Leverage CRM data to drive clarity into hazy portions of business and eliminate the data silos that plague many hospitality companies.
  • Plus, hear real-world case studies of successful CRM implementations.


Tags: Customer Management, Customer Management, IT Budgeting, IT Budgeting		   
whitepaper Management Software Consolidation2009-09-18 IBM
  More and more organizations are feeling the pressure of economic uncertainty and are increasingly challenged by the need to do more with less by reducing costs while still striving to align their business and IT infrastructure. Fortunately, a new generation of management software solutions is providing a cost-effective way for companies to safely address these challenges.

This webcast, Consolidate Management Software and Reduce Costs, provides a comprehensive overview of the benefits of consolidation as well as the best practices for a successful consolidation strategy:
  • Gain a better understanding of the most common business priorities that are causing changes to IT programs and project plans.
  • Learn about the rising importance of visibility, control, and automation of global service management infrastructure.
  • Discover how a carefully considered consolidation plan can actually cut costs and improve operational efficiency.


Tags: IT Infrastructure, IT Budgeting, Security Administration, User Satisfaction		   
whitepaper Automating Change Management Responsibly2009-09-17 IBM
 
Automating Change Management Responsibly

Please join Dennis Drogseth, Vice President of Enterprise Management Associates and Stephen Nunn, Associate Partner of Accenture to discuss the economic and procedural value of process automation in your environment. Dennis will provide an overview of the advantages of automating IT processes citing industry statistics indicating automation is becoming evermore important in a challenging economic environment. He then outlines specific areas within the IT process domain that can be automated and specific items that should be considered with their automation. Dennis finishes with a more in-depth look at automating the Change process in a responsible and acceptable manner. Stephen will follow Dennis with a presentation on how Tivoli Automation solutions help Accenture's customers reduce costs and create operational efficiencies. His presentation will illustrate through examples how the implementation of process automation can and does provide tangible positive results.

Join this live webcast today!

Speakers:

Stephen Nunn, Associate Partner, Accenture

Dennis Drogseth, Vice President of Research, IT Megatrends, Analytics and CMDB Systems, EMA

Tags: IT Budgeting, Enterprise Planning, IT Budgeting, IT Budgeting