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 TitleDate AddedCompany
whitepaper Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications2007-01-08 13:49:55 SpringCM
  If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:
  • Performance
  • Reliability
  • Availability
  • Information Stewardship
  • Scalability
  • Enterprise Dependability
Download the paper to learn what questions to ask—and what answers to listen for—when selecting a Software-as-a-Service vendor. 		  
whitepaper The Next Wave: Driving Organizational Efficiency Through Business Process Automation2007-01-08 13:50:30 SpringCM
  In this white paper, Jeff Piper, Vice President of Client Services and Partner Development for SpringCM, explains why Business Process Automation (BPA) is "the next wave" for organizations that need to reduce costs, accelerate process throughput, and gain greater visibility into their business processes. The paper addresses these key questions and more:
  • What is Business Process Automation?
  • How can BPA save time and cut costs?
  • How can BPA work with accounts payable?
  • How does BPA create opportunities within logistics?
  • What should I look for in a BPA provider?
   
whitepaper How CIOs Should Spend Their Day2007-01-06 01:00:21 Forrester Research
  With the exception of possibly the CEO, the CIO's business calendar is the most difficult to manage. The key? CIOs should balance time management in ways that do not deprive any key constituents of essential time. Each stakeholder group is equally important, and a disproportionate allocation of the CIO's focus and attention will be detrimental to the enterprise and to the CIO's success. Forrester's 30-30-30-10 model forces disciplined balance across constituents, which are classified into four groups: above, across, below, and yourself. This time model will keep IT front-of-mind in the business and allow CIOs to do what they do best: proving and delivering IT value to the enterprise.   
whitepaper Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services2007-01-25 12:13:43 Siemens
  Managed services are among the fastest growing segments of the IT/networking industry. This THINKstrategies white paper shows how enterprises can leverage managed services to:
  • Reduce costs
  • Minimize risk
  • Improve network performance
   
whitepaper Understanding Systems Management and Deployment Automation2007-01-05 11:40:18 KACE
  As your organization grows, systems management and provisioning isn't going to get any easier - if you follow traditional processes. The right tool can make implementing best practices much easier, but which methodology and features should you look for? Using an Appliance-based Delivery (AbSD) architecture, you can address the issues many mid-sized enterprises face in systems management such as hardware and software inventory, distributing software, patch management, scripting and security management, along with systems provisioning issues around disk imaging, installation, remote systems recovery and application slip streaming. Review this Flash demonstration of tools used to implement best practices for IT Automation.   
whitepaper Signus Group Achieves a Complete View and Control Over Every Business Process2006-12-08 01:00:19 Oracle
  Signus Group is a group of 10 companies with a long tradition distributing and producing alcoholic and nonalcoholic drinks, coffee, and tobacco. The company needed to flexibly allocate logistics or financial resources and to adapt rapidly to changing markets. Signus Group wanted to integrate all of the group's companies onto a single global instance for better management and to obtain a complete view and acquire real time visibility for the activities in each company. The company extended budget and resource administration capabilities by implementing Oracle Financials, Fixed Assets, and Cash Management to get a clear view over the business processes in each company.   
whitepaper Osterman Research: A Comparison of Leading Messaging Management Tools2006-12-14 19:21:43 Sunbelt Software
  To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems including Barracuda Spam Firewall, GFI MailEssentials, McAfee GroupShield for Microsoft Exchange, and Symantec Brightmail. This white paper presents the results of that survey, comparing Sunbelt Software's Messaging Ninja with the other four systems. The tools were evaluated on these key criteria:
  • Anti-spam, anti-virus, anti-phishing, and attachment filtering capabilities
  • Improvements in spam capture efficiency
    over time
  • Improvements in anti-spam false positive performance over time
  • Ease of use
  • Reliability
  • Person-hours spent on system deployment
    (per 1,000 users)
  • Person-hours required for system management (per 1,000 users)
This paper is a must-read for any IT strategist or e-mail administrator who's actively researching messaging management tools for a mid-market enterprise. 		  
whitepaper Application Performance Management Survey Report2006-11-29 01:00:19 Compuware
  How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications   
whitepaper CIOs: Do Your Peers Need An IT University?2006-12-05 01:00:34 Forrester Research
  CIOs often complain privately that their business peers, the heads of functional departments and business units, don't "get" IT. Furthermore, they don't understand the basics of processes, systems, and data and don't grasp the importance of their own roles as sponsors of IT initiatives. Rather than complain, CIOs should sponsor and organize a seminar series for business execs, tackling key knowledge gaps and educating them on the role they and their team must play to ensure that projects sponsored by the business will succeed.   
whitepaper Adequate Performance at an Acceptable Cost: Response-Time and Upgrade Cost Aspects of Product Evaluation2006-12-14 01:00:24 Advance Seven
  There are some great core business applications available off-the-shelf. Whether the need is for a CRM application or a Document Management System (DMS), people are spoilt for choice. Given all this choice, selecting the right product can be challenging. Of course, the new application must provide the facilities that the business needs. But that's still likely to give a shortlist of at least two products. Selecting a product that requires significant infrastructure upgrades will place pressure on the IT budget. This paper outlines a two-phase method to address the performance and upgrade cost aspects of product selection.