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 TitleDate AddedCompany
whitepaper Low Rate Financing: Get competitive rates on virtually every IBM brand2009-08-26 IBM
  Improve your cash flow and return on investment with IBM Low Rate Financing—the best way to get the IT solutions your organization needs.

Tags: Wholesale - Retail, Wholesale - Retail, Wholesale - Retail, IT Budgeting		   
whitepaper Dynamics Collaborative Contact Center Demo2009-08-18 Microsoft
  Optimize communications with Microsoft Dynamics® and the Collaborative Contact Center.

Tags: Customer Management, Customer Management, Data Tools, IT Budgeting		   
whitepaper IBM Webcast: Information as a strategic asset for smarter SOA2009-08-06 IBM
  Implementation roadblocks cause some SOA projects to fall short of delivering expected ROI. Join the Webcast and see how IBM® data services, data abstraction and your own information assets can help you achieve the business benefits and ROI you expect from your SOA project.

Tags: Internet and Web, Internet and Web, IT Budgeting, IT Budgeting		   
whitepaper Simplify Backup Operations to Improve Your Total Cost of Ownership2009-08-05 EMC
  The attendee of this webcast will discover technologies that can optimize the data protection environment. This webcast will show how EMC Data Protection Advisor enables backup reporting, alerting, monitoring, and analysis by collecting a broad set of data and transforming it into actionable information. The attendee will see how an EMC customer achieved a fast ROI and improved operations - while better leveraging existing infrastructure.

Tags: IT Budgeting		   
whitepaper Rehosting Mainframe Workloads: Legacy Migration and Modernization Solutions From HP and Clerity2009-08-01 Hewlett-Packard (HP)
  With today's emphasis on improving Total Cost of Ownership (TCO) and Return On Investment (ROI), organizations must find new ways to decrease costs while maintaining functionality, meeting service level agreements, and mitigating risk. If business relies on mainframe systems, one may feel locked into a proprietary infrastructure with annual software, hardware, and support cost that are becoming increasingly less competitive. Yet the applications running on the mainframe are likely crucial to business. Many organizations are now taking the approach of moving valuable legacy applications to open systems server environments with greater economies of scale and increased business flexibility so that they can reduce overall expenditures and open up new opportunities for increased IT value.

Tags: IT Budgeting, Internet and Web		   
whitepaper British Airways Makes Business-Critical Systems Unbreakable and Lowers Total Cost of Ownership2009-08-01 Oracle
  British Airways plc (BA) wanted to guarantee availability of passenger-facing and core back-office processes with instant failover, transparent disaster recovery, unparalleled performance, and seamless scalability. The challenge was to cut system management overhead, reduce hardware costs, and optimize data center efficiency to lower energy consumption. British Airways plc (BA) migrated 35 live databases on 20 clusters, each comprising of two or four nodes onto Oracle Real Application Clusters, having chosen it for applications requiring high availability, disaster recovery, and horizontal scalability.

Tags: IT Budgeting, Data Tools		   
whitepaper OpenTV Lowers Total Cost of Ownership With on Demand and E-Business Suite Release 122009-08-01 Oracle
  OpenTV wanted to provide an industry-leading, enterprise resource planning system that is cost-effective for a midsize technology company and support a complex enterprise system that manages data for five operating units in 11 countries and seven currencies. OpenTV worked with Oracle Certified Partner DAZ Systems, Inc. through the Oracle Accelerate program to implement Oracle E-Business Suite Release 12 in just 12 weeks with Oracle Business Accelerators and reduced manual processing previously required to unify 11 different general ledgers, accelerating financial closing and reporting.

Tags: IT Budgeting		   
whitepaper Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months2009-08-01 Microsoft
  Low usability of the firm's existing SAP Customer Relationship Management (CRM) application undermined user adoption. IT managers found the inflexible system prohibitively expensive to customize to individual business units. As a result, the solution was not used and salespeople lacked visibility into the activities of other business units. This led to "Friendly-fire" incidents, whereby multiple salespeople from different groups contacted customers and prospects - much to the irritation of everyone. Managers implemented Microsoft Dynamics CRM business software as the firm's sales force automation solution. User adoption increased nine-fold while friendly-fire incidents diminished. Customer satisfaction increased, client churn decreased, and salespeople increased cross-sales revenues along with their sales closure rate.

Tags: IT Budgeting		   
whitepaper Microsoft Builds a Green Campus to Save Costs and Reduce Carbon Footprint2009-08-01 Microsoft
  Microsoft planned to expand its facilities in Shanghai, China, beginning in late 2007. It needed to incorporate sustainable building requirements and cost savings into the campus. Microsoft IT worked with other Microsoft teams to build and run a green campus in Shanghai. The teams focused on deriving benefits from the following elements of the campus: offices, data center, labs, desktop and laptop computers, virtual collaboration.

Tags: IT Budgeting		   
whitepaper Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow2009-08-01 Microsoft
  Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply sophisticated relationship building skills. Consequently, the use of CRM tools is ubiquitous at the firm. "As a company, we had over 2,000 discrete customer databases across heterogeneous platforms like ACT!, GoldMine, and Juncture CRM," says Shawn Tabor, Product Manager for CRM at Raymond James Financial. "Our advisors had no uniform way to document interactions with clients and we had no easy way to assist them with compliance issues or best practices processes." To meet its goals, the company chose to deploy Microsoft Dynamics™ CRM. Microsoft Dynamics CRM provides the features, flexibility, and customer detail to optimize the effectiveness of financial advisors in deepening and capitalizing on their relationships with prospects and customers.

Tags: Customer Management, Customer Management, Customer Management, IT Budgeting