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 TitleDate AddedCompany
whitepaper Hosted IP PBX Buyer's Guide2008-01-21 VoIP-News
  Learn what an IP PBX system can do for you and better understand what issues you should consider during the decision-making process.

In this buyer's guide you will find details on what to look for, how to buy, what you can expect to pay, and how to get the most out of your investment in VoIP.

This document covers the following topics:
  • Hosted PBX Overview
  • Market Overview
  • The Benefits of Hosted IP PBX
  • Descriptions of Basic and Advanced Features
  • Cost Breakdown

Download this free buyer's guide now!

Tags: Telephony Systems - PBX, Voice - Data Integration, ROI - TCO, Strategic Planning		   
whitepaper TechNet Webcast: How Microsoft IT Runs SAP (Level 200)2008-01-17 Microsoft Tips
  This webcast describes how the Enterprise Application Services (EAS) team in the Microsoft Information Technology (IT) department utilizes the new database mirroring and online indexing features in Microsoft SQL Server 2005 to dramatically increase the availability of SAP R/3 at Microsoft. The presenter also discusses how, by using the 64-bit version of SQL Server 2005 with commodity 64-bit hardware, EAS was able to lower the Total Cost of Ownership (TCO) while increasing performance, scalability, and reliability in the SAP R/3 landscape.

Tags: Database Management, ROI - TCO		   
whitepaper Build a viable plan for disaster recovery and crisis management2007-06-01 IBM
  Building business resilience into your organization depends on effective disaster recovery. Disaster recovery (DR) involves the ability to respond to and recover from disruptive events. DR is essential, not only to plan for disaster, but to confirm that your organization is in compliance with regulations. IBM can help establish an effective plan and resume business quickly

Tags: Disaster Recovery, Cost Control - Risk Mgmt., ROI - TCO, Strategic Planning		   
whitepaper SOA: Remixing IT for Exponential Returns2007-03-13 IBM
  What can Service Oriented Architecture (SOA) do for your business? Watch this IBM ForwardView Webshow to learn how SOA can help you get more from your existing IT investments - both now and in the future. Included is an example of how one company used SOA to modernize its data silos without having to rip and replace their legacy systems.

This Webshow was featured in ForwardView, the premier IBM eMagazine that provides growing businesses with the latest news and trends at the nexus of business and IT. It's full of thought leadership and marketplace insight applied to real business problems.

Tags: ROI - TCO, IT Reliability, SLA, Service-Oriented Architecture		   
whitepaper Why now is the time to integrate VoIP in SMB networks2008-01-14 IBM
  Voice over Internet Protocol (VoIP) has evolved from a low-cost phone service into a platform for integrated business communications. In this ForwardView webshow, IBM explains the business advantages of running your phone network on the same lines as your data network, and how you can reap the benefits without rewiring your office. Learn how VoIP can boost employee collaboration and strengthen connections to customers.

This webshow was featured in ForwardView, the premier IBM eMagazine that provides growing businesses with the latest news and trends at the nexus of business and IT. It's full of thought leadership and marketplace insight applied to real business problems.

Tags: Voice - Data Integration, ROI - TCO, Strategic Planning, Unified Communications		   
whitepaper IP Connections Create the Bank Branch of the Future2007-05-10 IBM
  Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also learn how this capability allows banks and credit unions to deliver strong, cost-effective customer service using existing high-bandwidth Internet connections.

This Webshow was featured in ForwardView, the premier IBM eMagazine that provides growing businesses with the latest news and trends at the nexus of business and IT. It's full of thought leadership and marketplace insight applied to real business problems.

Tags: Sales Force Automation, ROI - TCO, Strategic Planning		   
whitepaper The art of doing more with less: SMBs embrace IT Optimization2007-09-07 IBM
  Find out how IT optimization strategies can help small and mid-sized businesses keep their competitive edge. In this IBM ForwardView webshow, IBM explains how strategies such as virtualization and Storage Area Networks (SAN) can simplify your systems and free up resources to support your overall business growth.

This webshow was featured in ForwardView, the premier IBM eMagazine that provides growing businesses with the latest news and trends at the nexus of business and IT. It's full of thought leadership and marketplace insight applied to real business problems.

Tags: SANs, ROI - TCO, IT Reliability, Virtualization		   
whitepaper Midmarket ERP Solutions Comparison Guide2008-01-10 Inside ERP
  Once only within the grasp of the largest, most deep-pocketed companies, ERP (Enterprise Resource Planning) solutions have become an increasingly viable solution for medium-sized business. However, this means that companies have more ERP vendors than ever before to choose some. To help you narrow down your choices, check out this extensive, in-depth chart, which compares ERP offerings from 10 major midmarket vendors, including Microsoft, Oracle and SAP.

This white paper addresses topics such as:
  • Pricing structure
  • CRM features
  • Target industries

Download this free white paper to learn more.

Tags: Asset Management, ROI - TCO, ERP, Business Management, CRM Software, Business Intelligence - Data Warehousing		   
whitepaper Calculating the ROI of an Employee Performance Management System2008-01-01 SumTotal Systems
  In this free white paper, you'll learn the best way to make an effective business case for an Employee Performance Management (EPM) system. Find out how to clearly and realistically demonstrate expected ROI from reducing turnover, improving compensation alignment, saving time, and more--with numbers and real-life case studies to back you up. You already know that an EPM system can help make the most of your salary expenses. Now, here's your secret weapon for getting others on your side. This white paper just might help get your EPM system approved--download it now.

Tags: Groupware - Workflow, HR, ROI - TCO		   
whitepaper Epsom and Ewell Boosts Call Center Efficiency by 20% and Cuts Costs With Citizen-Centric Service Innovation2008-01-01 Oracle
  Located 15 miles from London, Epsom and Ewell Borough was voted the third best place to live in the United Kingdom by a 2007 Channel 4 Television survey. Epsom and Ewell Borough wanted to modernize and improve service delivery and increase the range of services available to local residents and businesses and cut costs through automation and increased staff productivity. The challenge was to enable citizens, 80% of whom have internet service, to access information and council services around the clock and cut technology cost of ownership, reduce development times for new services, and gain rapid Return On Investment (ROI) Solution. They upgraded to a Web-based version of Oracle's Siebel applications to provide customers with one-stop, multi-channel delivery for council services.

Tags: ROI - TCO		   


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