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Title Date Added Company

Bringing the Chicago Sun-Times to Facebook 2007-12-01 Pathfinder Development

Chicago Sun-Times News Group, one of the Nation's largest news outlets, serving over 120 communities. The Chicago Sun-Times, under tight deadlines and limited resources, needed to: increase audience reach; develop new ad revenue sources; and find new media outlets and channels. Design and development of the YourSeason Facebook application; targeting teens and young adults.

Tags: Application Development

SAP Case Study: University of Fribourg 2007-09-28 SAP

The University of Fribourg, had approximately 8,600 students (of which 16% were foreign), 160 professors and 350 lecturers. Keeping the books for the University of Fribourg is no easy task - there are a large number of funds to administer, and the state-sponsored institution does not have total control over all of its resources and expenditures. The previous IT solution, which was enhanced many a time to take account of these aspects, was no longer satisfactory. Within a project involving all the users concerned and spearheaded by a team of three persons, the choice for a replacement solution went to SAP's R/3 System, which was implemented in record time.

Tags: ERP,

Oracle Case Study: NNE A/S 2006-12-23 01:00:25 Oracle

NNE A/S is an engineering company owned by Novo Nordisk A/S. The company lacked overview of resource capacity and assignments, which made it difficult for NNE to optimize resource planning. The company decommissioned several disparate systems and replaced them with an integrated Oracle E-Business Suite solution to manage projects, resources, procurement, and financials.

Logistics Provider Reduces IT Costs, Gains Oversight With Software Asset Management 2006-11-01 01:00:29 Microsoft

In 2004, the Polish headquarters of Hellmann Worldwide Logistics took over the management of its IT resources, which, until then, had been outsourced. Then, in 2005, the company set up a Software Asset Management (SAM) program to help achieve its goals. Today, Hellmann finds it easier to manage its IT resources and stay legally compliant with its licensing. It has reduced IT costs about 10 percent and expects to save more in the future. Hellmann relies on Microsoft Office System products, such as Word 2003 and Excel 2003 spreadsheet software.

Tixis Technologies Helps Customers Optimize IT Costs 2006-10-20 01:00:16 SAS Institute

Arcelor - a global leader in the steel industry with �26.6 billion (US$32.6 billion) in annual sales for 2002 - grew out of the merger of three European groups (Usinor, Arbed and Aceralia). Tixis Technologies is an IT services company in the Arcelor group. Tixis Technologies manages IT infrastructures and operates professional applications for more than 200 corporate customers. The company chose SAS solutions to help its customers determine the critical factors that will optimize Arcelor's IT costs.

Oracle Case Study: Agencourt Bioscience Corporation 2006-10-18 01:00:18 Oracle

Agencourt Bioscience Corporation is a leading provider of genomic services and nucleic acid purification products in the life sciences market. Agencourt wanted to standardize and automate manufacturing, administrative, and support processes to improve operational efficiency, productivity, customer service, and profitability. The company wanted to reduce the cost of maintaining multiple IT systems. They wanted to create a reliable, scalable, cost-effective, communications infrastructure and ensure that all company processes are thoroughly documented to ensure regulatory compliance. Agencourt created a scalable, cost-effective communications infrastructure with Oracle Collaboration Suite, enabling its employees to communicate and collaborate effectively and efficiently with colleagues, partners, and customers.

Business Process Management at Air Products and Chemicals Inc. 2006-10-11 01:00:17 APQC

Air Products and Chemicals Inc. (APCI) has different processes in various areas of the world, and its ongoing attempt to converge and simplify these processes involves 19,900 employees in 30 countries. Leaders are now working to ensure those with similar jobs perform them in a similar way as a means to drive efficiency and effectiveness. APCI, a best-practice organization highlighted in the Best-practice Report "Business Process Management," recently shared with APQC how it gained a process focus.

Tyler Schools District selects e-mail archiving system to satisfy Public Information Act 2006-09-20 01:00:17 PowerFile

"The new archiving solution has placed our district in a favorable position, where we are protected from a potential accusation of not providing all information requested by a citizen. We can also show that our e-mail records are in a tamper-proof storage system and that we can easily search and retrieve emails using the extensive search tools within the application." Read more...

ING DIRECT Banks on Sprint to Deliver Continuously Reliable, Secure Service 2006-09-09 01:00:12 Sprint

This case study discusses how Sprint, powered by Cisco Systems, provides a secure and reliable solution for Wide Area Networking for INC Direct Bank, which primarily does business over the Internet and remotely over the phone in a 24x7 mode. Any service outages severely affect ING Bank's business model, so their requirement was to find a highly responsive and trusted partner with a network that was IP based, isolated from the public Internet, and highly reliable but would provide business continuity in case of natural disasters or external events affecting the network. With Sprint, ING Bank found a consultant and partner with a private IP network that provides the high level of responsiveness, integrity, and security they required. Also Sprint provided value-added managed security services at affordable cost, which allowed them to keep their own operational costs low--and pass savings on to their customers.

Sprint MPLS VPN, Cisco Avvid/IP Contact Center Offer an Integrated Solution for MTM 2006-09-09 01:00:12 Sprint

Medical Transportation Management (MTM) provides non-emergency transportation services for state and local governments and private healthcare through a network of 350 partners--serving 12 million recipients annually in 12 states. MTM needed an integrated voice and data networking solution, so by partnering with Sprint and Cisco, used Sprint Global MPLS VPN, powered by Cisco Systems, as a wide area networking solution to tie five U.S. call centers and patients together. In doing so, it achieved a customer satisfaction rate of 98 percent, while dramatically decreasing costs. This is a fully integrated solution for MTM, leading to putting their voice and data on a single network.

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Title	Date Added	Company
Bringing the Chicago Sun-Times to Facebook	2007-12-01	Pathfinder Development
Chicago Sun-Times News Group, one of the Nation's largest news outlets, serving over 120 communities. The Chicago Sun-Times, under tight deadlines and limited resources, needed to: increase audience reach; develop new ad revenue sources; and find new media outlets and channels. Design and development of the YourSeason Facebook application; targeting teens and young adults. Tags: Application Development
SAP Case Study: University of Fribourg	2007-09-28	SAP
The University of Fribourg, had approximately 8,600 students (of which 16% were foreign), 160 professors and 350 lecturers. Keeping the books for the University of Fribourg is no easy task - there are a large number of funds to administer, and the state-sponsored institution does not have total control over all of its resources and expenditures. The previous IT solution, which was enhanced many a time to take account of these aspects, was no longer satisfactory. Within a project involving all the users concerned and spearheaded by a team of three persons, the choice for a replacement solution went to SAP's R/3 System, which was implemented in record time. Tags: ERP,
Oracle Case Study: NNE A/S	2006-12-23 01:00:25	Oracle
NNE A/S is an engineering company owned by Novo Nordisk A/S. The company lacked overview of resource capacity and assignments, which made it difficult for NNE to optimize resource planning. The company decommissioned several disparate systems and replaced them with an integrated Oracle E-Business Suite solution to manage projects, resources, procurement, and financials.
Logistics Provider Reduces IT Costs, Gains Oversight With Software Asset Management	2006-11-01 01:00:29	Microsoft
In 2004, the Polish headquarters of Hellmann Worldwide Logistics took over the management of its IT resources, which, until then, had been outsourced. Then, in 2005, the company set up a Software Asset Management (SAM) program to help achieve its goals. Today, Hellmann finds it easier to manage its IT resources and stay legally compliant with its licensing. It has reduced IT costs about 10 percent and expects to save more in the future. Hellmann relies on Microsoft Office System products, such as Word 2003 and Excel 2003 spreadsheet software.
Tixis Technologies Helps Customers Optimize IT Costs	2006-10-20 01:00:16	SAS Institute
Arcelor - a global leader in the steel industry with �26.6 billion (US$32.6 billion) in annual sales for 2002 - grew out of the merger of three European groups (Usinor, Arbed and Aceralia). Tixis Technologies is an IT services company in the Arcelor group. Tixis Technologies manages IT infrastructures and operates professional applications for more than 200 corporate customers. The company chose SAS solutions to help its customers determine the critical factors that will optimize Arcelor's IT costs.
Oracle Case Study: Agencourt Bioscience Corporation	2006-10-18 01:00:18	Oracle
Agencourt Bioscience Corporation is a leading provider of genomic services and nucleic acid purification products in the life sciences market. Agencourt wanted to standardize and automate manufacturing, administrative, and support processes to improve operational efficiency, productivity, customer service, and profitability. The company wanted to reduce the cost of maintaining multiple IT systems. They wanted to create a reliable, scalable, cost-effective, communications infrastructure and ensure that all company processes are thoroughly documented to ensure regulatory compliance. Agencourt created a scalable, cost-effective communications infrastructure with Oracle Collaboration Suite, enabling its employees to communicate and collaborate effectively and efficiently with colleagues, partners, and customers.
Business Process Management at Air Products and Chemicals Inc.	2006-10-11 01:00:17	APQC
Air Products and Chemicals Inc. (APCI) has different processes in various areas of the world, and its ongoing attempt to converge and simplify these processes involves 19,900 employees in 30 countries. Leaders are now working to ensure those with similar jobs perform them in a similar way as a means to drive efficiency and effectiveness. APCI, a best-practice organization highlighted in the Best-practice Report "Business Process Management," recently shared with APQC how it gained a process focus.
Tyler Schools District selects e-mail archiving system to satisfy Public Information Act	2006-09-20 01:00:17	PowerFile
"The new archiving solution has placed our district in a favorable position, where we are protected from a potential accusation of not providing all information requested by a citizen. We can also show that our e-mail records are in a tamper-proof storage system and that we can easily search and retrieve emails using the extensive search tools within the application." Read more...
ING DIRECT Banks on Sprint to Deliver Continuously Reliable, Secure Service	2006-09-09 01:00:12	Sprint
This case study discusses how Sprint, powered by Cisco Systems, provides a secure and reliable solution for Wide Area Networking for INC Direct Bank, which primarily does business over the Internet and remotely over the phone in a 24x7 mode. Any service outages severely affect ING Bank's business model, so their requirement was to find a highly responsive and trusted partner with a network that was IP based, isolated from the public Internet, and highly reliable but would provide business continuity in case of natural disasters or external events affecting the network. With Sprint, ING Bank found a consultant and partner with a private IP network that provides the high level of responsiveness, integrity, and security they required. Also Sprint provided value-added managed security services at affordable cost, which allowed them to keep their own operational costs low--and pass savings on to their customers.
Sprint MPLS VPN, Cisco Avvid/IP Contact Center Offer an Integrated Solution for MTM	2006-09-09 01:00:12	Sprint
Medical Transportation Management (MTM) provides non-emergency transportation services for state and local governments and private healthcare through a network of 350 partners--serving 12 million recipients annually in 12 states. MTM needed an integrated voice and data networking solution, so by partnering with Sprint and Cisco, used Sprint Global MPLS VPN, powered by Cisco Systems, as a wide area networking solution to tie five U.S. call centers and patients together. In doing so, it achieved a customer satisfaction rate of 98 percent, while dramatically decreasing costs. This is a fully integrated solution for MTM, leading to putting their voice and data on a single network.