Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Webcast: Should Your Organization Get Out of the Email Business?2008-09-23 USA.NET
  Email sounds simple, but it's complex technology that is difficult and time-consuming to manage. So more and more organizations are abandoning their on-premise email systems, and moving to a Software as a Service (SaaS) solution. View this on-demand Webcast to hear IDC strategist Mark Levitt describe how business messaging and collaboration have evolved to the point where every organization should evaluate the SaaS option. Included is a case study of MTM Luxury Lodging, a boutique hotel group that leverages hosted technology across their properties including Seattle's Hotel 1000. MTM uses hosted Exchange 2007, SharePoint, Instant Messaging and mobile services, all from USA.NET.

Featured Speakers:
  • Mark Levitt, Vice President for Collaborative Computing, IDC
  • Chuck Marratt, Director of Information Systems, MTM Luxury Hotels
  • Steve O'Brien, VP Managed Messaging Services, USA.NET


Tags: Business Strategies, Electronic Malls, Collaborative Web, Email, Outsourcing, MSP		   
whitepaper Determining the ROI of Web Application Acceleration Managed Services2006-08-01 Akamai Technologies
  Web-based applications are virtually critical to business operations today. An understanding of the costs and benefits of managed services for web application acceleration can put your business on its way to having a competitive advantage.

Read this IDC white paper to discover how this ROI can be realized.

Tags: ASPs, Application Servers, MSP, ROI - TCO, High Performance Computing		   
whitepaper Dell Managed Services for Small Business Saves the GetLegal.com IT Team Nearly 1,000 Hours Per Year in Maintenance Time2008-09-01 Dell
  Whether an individual is looking for a tax attorney or a large law firm needs a snazzy Web site, GetLegal.com has the solution. A complicated infrastructure threatened to overwhelm the company's two-man IT team, leaving little time to support the company's growth strategy. Dell Managed Services for Small Business designed a customized, multilevel support plan that uses Dell Remote Monitoring software to identify issues throughout the infrastructure before they interrupt business. This minimized implementation time for managed services with low-impact monitoring software and custom service levels.

Tags: Customer Support Services, MSP		   
whitepaper Capitalizing On the Sea of Change in Enterprise Resource Planning2008-08-30 Plexus Systems
  On-Demand software (aka Software as a Service or SaaS) provides the type of visibility and fast response that enables a broad set of employees to gather data about processes at all business levels. If you're interested in ERP system upgrades that are eased in and taken care of by a service provider without ever having to bring down your system, then watch this program from Plexus Systems and learn how On-Demand software helps.

Tags: Business Management, MSP, Strategic Planning		   
whitepaper Ziff Davis: Dedicated Hosting Frees Up Internal IT Resources2008-08-22 Verio
  Here's what Ziff Davis says in this insightful white paper about business-critical hosting: "...Organizations should find a service provider that handles the management of dedicated servers. In this way, the organization's IT staff can focus on delivering and supporting its own high-end services."

Download this white paper and learn more about Verio Dedicated Servers, offering multilayered security, scalability, strict Service Level Agreements, and a Tier-1 global network. With more than 500,000 business customers and backed by the resources of NTT, one of the world's largest telecommunications companies, Verio has the stability and expertise you require.

Download and read the paper "The Perfect 10: Top 10 Things to Look for in an Infrastructure Provider" now!

Tags: Outsourcing, MSP, Resources Mgmt., SLA		   
whitepaper Outsourcing Your Infrastructure: Ten Points to Consider When Making the Move2008-08-22 Verio
  Tighter budgets, understaffing, and increased demands to help grow the business and to meet higher service level guarantees are forcing many IT departments to rethink their infrastructure strategy.

One solution that helps in all of these areas is outsourcing. The advantage to offloading the servers and network to a service provider is that it frees up time so an organization's IT staff can work on tasks that deliver more value to the business.

However, the choice to outsource might be difficult to justify to corporate management. A 2007 Wall Street Journal article summed up the situation many IT managers face today. "The rapid growth of outsourcing over the past five years has discouraged many CEOs from developing competitive strategies that rely upon IT services provided by potentially unreliable external sources."

With corporate management having this mindset, IT managers today often need to make a strong case as to why they need to outsource and why a particular provider is the right choice. This paper examines the factors driving IT to outsource and discusses 10 points that will help make the case to upper management.

Tags: Outsourcing, MSP, Service Level Management, Strategic Planning		   
whitepaper How Midas Achieved Maximum Protection of it's Corporate and Retail Network2008-08-01 Dell
  Midas' Vice President of IT, Bennett Cikoch, discusses how one of the world's largest providers of automotive service uses Dell Everdream's on-demand desktop management services to achieve maximum protection of their corporate and retail franchise network along with improved service levels for their IT help desk.

Tags: Network Security, Security Management, MSP, Strategic Planning		   
whitepaper How SaaS-Enabled Services Address the 3 Key Challenges for IT in Education2008-07-25 Dell
  Managing IT assets for a school district or campus environment has unique challenges: from managing the complexity created by the explosive growth in the number and types of devices and software applications to the difficulty of tracking, managing, and protecting those assets given the annual student turnover, theft and natural disasters.

Traditional methods for maintaining visibility and control over PCs, laptops, and software may not be able to keep pace. Software-as-a-Service is the Solution!

Read this new Campus Technology report: The Software-as-a-Service (SaaS) Solution: How SaaS-Enabled Services Address 3 Key Challenges for IT in Education to see how SaaS solutions can help IT professionals in K-12 and higher ed:
  • Manage an ever expanding number of devices and software with limited IT resources and budget
  • Maintain compliance and security across a highly-distributed and dynamic environment
  • Protect assets and implement plans for disaster recovery and business continuity


Tags: Infrastructure Management, MSP, Cost Control - Risk Mgmt.		   
whitepaper Mail Boxes Etc., Inc. Rolls Out Security Initiative to Protect Franchisees from Costly Downtime and Revenue Loss2008-07-18 Dell
  Read how Mail Boxes Etc., Inc., the UPS-owned franchisor of The UPS Store and Mail Boxes Etc. retail locations, uses Dell Everdream's on-demand desktop management services to cost-effectively manage and protect over 9,900 assets, significantly minimizing the risk of downtime and loss due to computer security issues.

Tags: Desktop Systems - PCs, MSP, Laptops, Strategic Planning		   
whitepaper The Gem Group Achieves 475% Return on Investment through Efficiency Gains2008-07-18 Dell
  Ben Messar, Director of IT for The Gem Group, discusses how they achieved 475% return on investment through efficiency gains by utilizing Dell Everdream's On-Demand Management Services.

Tags: Asset Management, MSP, ROI - TCO, Strategic Planning		   


Recognizing technology companies that matter

ZDNet Asia Top Tech Index

Find out who you should be spending your IT budget with