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 TitleDate AddedCompany
whitepaper How One Organization Conquered the Audit Challenge2006-10-28 11:15:39 Qualys
  The Marine Corps Community Services (MCCS) manages a global network that serves Marines and their families. With thousands of nodes spread throughout the world, security is a real concern. MCCS chose a managed service to conduct comprehensive vulnerability assessments and prioritize patches and fixes. The service has saved time and money while contributing to peace of mind. MCCS manager of network services Randy Harris talks about the project in part three of this four-part Podcast series.

Listen to these other parts:
--There's a Hole in Your Network - Vulnerability Management Is No Mystery

--Don't Dread that Network Audit - Compliance with Government Regulation and Industry Standards

--On-demand Vulnerability Management 		  
whitepaper There's a Hole in Your Network - Vulnerability Management Is No Mystery2006-10-28 11:18:10 Qualys
  Open networks and supply chain integration create great business opportunities but also substantial security risks. The bad guys are using more sophisticated tools to create viruses, worms, rootkits and other attacks, and malware is spreading faster than ever. Learn how vulnerability management allows you to keep on top of these problems by identifying an organization's greatest security vulnerabilities and proactively recommending fixes, in part one of this four-part Podcast series.

Listen to these other parts:
--Don't Dread that Network Audit - Compliance with Government Regulation and Industry Standards

--How One Organization Conquered the Audit Challenge

--On-demand Vulnerability Management 		  
whitepaper Enterprise Incentive Management in an On-Demand Secure Environment2006-09-21 01:00:14 Callidus Software
  Every organization should be able to leverage industry-leading Enterprise Incentive Management (EIM) technology to directly link company sales strategy to day-to-day and quarter-to-quarter incentive compensation execution. Depending on a company's needs, an on-demand (hosted) EIM solution can offer these key advantages over enterprise-deployed solutions:

  • Lower initial EIM investment because there is no software or hardware to buy
  • Rapid return on investment (ROI) due to short implementation times and swift user adoption
  • Transformation of a capital expense into a periodic business expense
  • Redeployment of existing resources to address company core competencies

   
whitepaper Faster Call Resolution with Browser-Based Remote Access and Control: Hands-On Customer Support2006-10-04 01:00:17 Netopia
  It's no secret that customers are the lifeline of any organization. And as the expectations for superior customer service increase, organizations are realizing the need to arm their reps with the right interactive tools necessary to resolve the customer issue quickly and securely. With this increased investment, comes increased accountability for any help desk software that may be implemented.

In this white paper you'll learn about:

  • Business drivers affecting customer relationship management
  • Cost challenges for help desks and call centers
  • An on-demand remote support solution that compliments existing support tools to deliver improved call center ROI and customer satisfaction

   
whitepaper The 6 Myths of On-Demand Contact Centers2006-10-03 15:41:25 Contactual
  Today, many companies are adopting the on-demand model for their contact centers, abandoning the older premise-based systems. Nevertheless, several myths about the superiority of on-premise solutions still exist. These misconceptions prevent many businesses from taking advantage of on-demand contact centers. "The 6 Myths of On-Demand Contact Centers" White Paper busts the most common myths. Download this White Paper to learn more.   
whitepaper Webcast: Uncovering Revenue Opportunities with Simplified License Management2006-09-11 12:44:29 Macrovision
  Check out this on-demand Webinar from Macrovision for an overview of the features and benefits of FLEXnet Operations, a license management solution that can help you maximize upgrade and renewal revenues while reducing your fulfillment and support costs. This audiocast and accompanying slide presentation outline the key advantages of FLEXnet Operations, including its ability to:

  • Simplify license management across multiple licensing schemes, including homegrown
  • Seamlessly process orders, fulfill products, and activate licenses
  • Empower customers and channel partners through self-service licensing

No matter how big or small your portfolio of offerings may be, if you want to simplify license management and uncover hidden revenue opportunities, you'll benefit from listening to this Macrovision Webinar, now available on demand.

  
whitepaper Sprint Global Quality of Service: Guarantor of Application Delivery2006-09-09 01:00:12 Sprint
  With the typical company running between 50 and 300 applications over their wide area network, and large multi-national corporations running as many as 1500 applications on their networks, the focus is appropriately on the performance of these network applications to improve business productivity and reduce costs. But not all applications are equal and some require priority and delivery of their information before others. Quality of Service (QoS) is all about delivery of applications reliably, with the appropriate level of security. Sprint Global MPLS VPN, powered by Cisco Systems, delivers QoS at the edge of the network where bottleneck occur, between the service provider and customer edge routers.

Since Sprint has an all IP MPLS OC-192 core network that is flat, simple, and congestion free, with backbone link at 40% utilization or less, complex traffic engineering is not a requirement. Sprint offers six Classes of Service (CoS) between the customer edge and network edge routers, separating premium, business, standard, and best effort traffic for different applications. With Sprint, CoS is part of the Global MPLS VPN service and not an extra charge like you will see with many of its competitors. 		  
whitepaper Economics in the On Demand World2006-08-29 13:52:21 IBM
  IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing economy, to the dangers of worldwide political uncertainty, executives are facing a new set of challenges and opportunities. They're rethinking the structures of their markets and their organizations—retooling for a more demand-driven, competitive world. These changes will result in new enterprise structures and new supply chains, which will form the backbone of the economics in this environment. IBM calls it the on demand world. And we'll show you how you can help keep your competitive edge, no matter what the future brings.   
whitepaper Why Enterprises Outsource Network Security2006-01-17 08:26:51
  Written by Stratecast Partners, this study will give you a comprehensive business cost and benefit analysis on outsourcing network security. Learn how the Managed Security Service Provider (MSSP) business model could result in increased economic benefits and security effectiveness for enterprises over an in-house approach. Download this White Paper now!   
whitepaper Managed Services20040302121744 Alcatel
  Over the past few years, enterprise communication has been moving from pure voice-based communication to a plethora of voice/data and multimedia communications, including the Internet and various advanced forms of information exchange, like e-Commerce, telelearning and location-based services. After a period of uncertainty, enterprises are refocusing on their core businesses. Consequently they need to communicate more and better, and share information more widely. Enterprises are wisely looking for professionals that can take over the implementation and operation of their communication systems. This new paradigm, which we call the "borderless enterprise", makes extensive use of managed services, an affordable approach offering a wide variety of new communication services. This paper shows how Alcatel provides effective and affordable solutions for the deployment of managed services within an enterprise environment.