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 TitleDate AddedCompany
whitepaper Real Results Report: WebEx increases productivity for the enterprise2007-07-01 WebEx Communications
  Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. The businesses presented in this report use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.

See how these four organizations experienced exceptional results by incorporating WebEx into their work environments:
  • BDO Seidman delivered rich and engaging virtual training to its 35 regional offices, saving $5 million in travel costs.
  • Ashland improved business processes by accelerating distribution and improving the quality of information for employees and customers.
  • Cummins leveraged on-demand web conferences to replace in-person meetings. As a result, they slashed travel costs by 80%.
  • Trapeze Networks accelerated market initiatives from two months to two weeks. They also trained the sales and engineering departments in less time.


Tags: Web Services, Collaborative Web, Strategic Planning, Training		   
whitepaper ING DIRECT Banks on Sprint to Deliver Continuously Reliable, Secure Service2006-09-09 01:00:12 Sprint
  This case study discusses how Sprint, powered by Cisco Systems, provides a secure and reliable solution for Wide Area Networking for INC Direct Bank, which primarily does business over the Internet and remotely over the phone in a 24x7 mode. Any service outages severely affect ING Bank's business model, so their requirement was to find a highly responsive and trusted partner with a network that was IP based, isolated from the public Internet, and highly reliable but would provide business continuity in case of natural disasters or external events affecting the network. With Sprint, ING Bank found a consultant and partner with a private IP network that provides the high level of responsiveness, integrity, and security they required. Also Sprint provided value-added managed security services at affordable cost, which allowed them to keep their own operational costs low--and pass savings on to their customers.   
whitepaper Sprint MPLS VPN, Cisco Avvid/IP Contact Center Offer an Integrated Solution for MTM2006-09-09 01:00:12 Sprint
  Medical Transportation Management (MTM) provides non-emergency transportation services for state and local governments and private healthcare through a network of 350 partners--serving 12 million recipients annually in 12 states. MTM needed an integrated voice and data networking solution, so by partnering with Sprint and Cisco, used Sprint Global MPLS VPN, powered by Cisco Systems, as a wide area networking solution to tie five U.S. call centers and patients together. In doing so, it achieved a customer satisfaction rate of 98 percent, while dramatically decreasing costs. This is a fully integrated solution for MTM, leading to putting their voice and data on a single network.   

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