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 TitleDate AddedCompany
whitepaper Empresa Tejofran De Saneamento e Servicos Ltda. Expands Its Financial Vision2009-08-01 Oracle
  Founded in 1957, Empresa Tejofran de Saneamento e Servicos Ltda. (Tejofran) is a pioneer in the service outsourcing industry. Today, it has eight business units: cleaning and multiservices, security, sanitation, railroads, energy, environment, services management, and highways. Including 23 service points and its headquarters, Tejofran operates in approximately 190 cities in the states of Sao Paulo, Rio de Janeiro, and Parana, providing around-the-clock service. It needed to consolidate the company's financial information to make it accessible to all departments and improve decision making. Tejofran worked with Oracle Partner Sunrising Consulting to implement Oracle's PeopleSoft Enterprise Financial Management to provide greater visibility into financial activities and accelerate decision making.

Tags: Data Infrastructure, Business Functions		   
whitepaper Bringing the Last Mile Closer: Business Process Outsourcing Ventures Experience Success in Rural Areas2009-06-01 Microsoft
  The Common Services Center (CSC) is a Business Process Outsourcing (BPO) unit adjacent to a secondary school in Thirukkuvalai village in the Maiyladhurai District of Tamil Nadu. CSC is a gleaming new structure with five computers, the most modern software, Internet access, and video chat capabilities. Village women who cannot read or write can use computers to talk to their husbands working abroad. Students who have dreamt of becoming "Techies" can go to CSC to build their computer skills.

Tags: Enterprise Planning		   
whitepaper Outsourced Wizard Development for High-End Solutions' Provider2009-05-21
  The Client is a Massachusetts-based provider of high-end Internet solutions, including E-Commerce, Customer Retention Management, Web Business Development, and Content Management. In 2005 The Client was targeted at building an impressive roster of clients, from small start-ups to multi-billion dollar companies. One of the key strategies was to introduce an attractive multi-instance application (Wizard) allowing customers to quickly and easily create and/or manage their own web sites and web designs. The young but ambitious company had to find the way to cut its in-house application development costs. On weighing all pros and cons, The Client chose to give a try to offshore outsourcing and partnered with TEAM International via the Offsite Development Center engagement model.

Tags: Enterprise Planning		   
whitepaper Offshore Outsourcing Helps PDA Development Company Better Meet Its Client's Needs2009-05-19
  The Client is a UK-based company that provides a broad portfolio of business and technology solutions enabling clients to improve their business performance. One of The Client's clients (further referred to as End Client) is one of the UK's largest handlers of fresh produce that sources over 100 products from more than 40 countries, and also works closely with British growers to offer local produce when in season. While participating in the governmental Food for Schools Program, the End Client was driven by the government agency to deliver electronic Proof Of Delivery (POD). To make the collection of proof of delivery intuitive for the drivers' use, End Client needed to have a specific Driver PDA Application. For this purpose it hired The Client. The Client chose to partner with TEAM International to better meet End Client's business needs.

Tags: Enterprise Planning		   
whitepaper Outsourcing Delivers Flexibility, Convenience2009-04-01 Diebold
  Serving residents, professionals and students in one of Ohio's fastest-growing counties, Medina County Federal Credit Union is a full-service financial institution with three branch locations. Chartered as a small credit union in 1960 with deposits of $50, the organization has grown to nearly $50 million in assets and is among the top 25 largest credit unions in Northeast Ohio. A longtime Diebold customer, its most recent partnership with the company allowed Medina County Federal Credit Union to expand its capabilities without growing its staff. By leveraging Diebold's Integrated Services for security and transaction processing, the credit union achieves a more efficient operation and enables its staff to focus on what it does best - help members improve their personal finances.

Tags: Security Administration		   
whitepaper Testing Services for CRM Software Solutions Developer2009-02-26
  The client is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise, from medium-sized businesses to the world's most recognized brands. The client started to look for ways to be more cost efficient in order to continue to produce high quality software for their CRM customers. Having a Company culture that was an important element of their success, it was critical to find a partner that can be easily integrated into their culture and obtain the benefits of global sourcing at the same time. The Testing Centre solution included a 3 months on-site period for people on key roles to understand and live the client's culture and processes, so they could bring back that knowledge to the Near Shore team.

Tags: Customer Management, Software Development Tools		   
whitepaper TEAM International Provides Effective Outsourced Testing Services to a Major Client2009-02-05
  The Client's leading software product is the benchmark recruitment software that is used by more than 90% of the world's leading recruitment agencies. The Client challenged Team International to assist in improving product quality, reduce time to market and have a positive impact on customer relations for the core database engine for their data warehousing system. The Client called on Team International to develop an alternative to its internal QA & Testing Function. The Client chose to use SCRUM methodology. Each SCRUM cycle lasts four weeks. The Client provides Team with a detailed scope of work. For each new Build within the cycle, acceptance testing is performed. Results from all the tests are stored in a bug tracking system called TTPro.

Tags: Internet and Web, Software Development Tools		   
whitepaper Offshore Recruitment Services Boost Recruitment Firepower for Top IT Services Firm2009-01-01
  A division of $400M Nelson Family of Companies, Nelson Technology (Nelson) is an IT recruiting and contract staffing firm with eight offices located in Northern California. As demand for Nelson's IT staffing services sharply intensified during the past few years, so did the marketplace competition for qualified IT professionals. As a result, Nelson's recruiters found themselves spending more and more time scouring the Internet for viable candidates, and having less time available to focus on high-value activities such as screening, qualifying and placing consultants. Nelson decided to explore the feasibility of supplementing its recruitment efforts using offshore recruiters. After meeting with TEAM International and personally assessing its operations in Ukraine, the decision was made.

Tags: Internet and Web, Software Development Tools		   
whitepaper Transforming Communication Services With Global Sourcing2009-01-01 Infosys Technologies
  The client, a leading communication solutions provider with over $35 billion revenues and more than 20 million customers, set out to transform its operations to provide next generation services. The existing infrastructure had a number of drawbacks like Operational Inefficiencies, Disoriented workflow and redundancy, Disparate systems, Lack of process coherence, and High operational costs (TCO). The company was looking at consolidating, getting rid of redundancies and increasing efficiencies in terms of time-to-market and improved customer services. Infosys partnered with the client to help them in their IT initiatives in core telecom domain. Within 2 years of commencing the relationship, Infosys gained ability to support major business transformation initiatives. Infosys rapidly took the ownership of the programs freeing some of the strategic staff to participate in business growth and strategy.   
whitepaper Sourcing on Right Tracks2009-01-01 Infosys Technologies
  The railroad industry, being one of the oldest industries, has not been very progressive in terms of its IT usage. The client wanted to move from this approach to a more process-oriented model. It was looking at leveraging outsourcing to manage costs and IT deployment in a more effective and efficient manner. But the organization's lack of experience in outsourcing and more so in dealing with an offshore outsourcing vendor was delaying it from taking the plunge. The client set out to look for an offshore IT vendor capable of delivering high quality software solutions. Infosys was selected because of its exposure to the industry, proven delivery track record in other industries and the process capability maturity.