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 TitleDate AddedCompany
whitepaper Outsourcing in the Face of Uncertainty: A Comprehensive Solution to End-User Management2009-03-01 siemens
  Now more than ever, companies are looking to reduce delivery complexity, enhance end-user experience, and reduce IT expenses. They're assessing what they do, how they do it, and whether they should do it. As a result, outsourcing has become a common solution to the age old problem of, "How can one cut costs while maintaining quality?" When selecting an outsourcing approach, some companies choose the selective route - picking and choosing the services they offload. Other companies may decide that IT is not a core function and that they can gain efficiencies and market share by bringing in an outside expert to manage all of their IT. These companies typically refocus internal resources on more strategic or core business needs.   
whitepaper Testing Services for CRM Software Solutions Developer2009-02-26
  The client is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise, from medium-sized businesses to the world's most recognized brands. The client started to look for ways to be more cost efficient in order to continue to produce high quality software for their CRM customers. Having a Company culture that was an important element of their success, it was critical to find a partner that can be easily integrated into their culture and obtain the benefits of global sourcing at the same time. The Testing Centre solution included a 3 months on-site period for people on key roles to understand and live the client's culture and processes, so they could bring back that knowledge to the Near Shore team.

Tags: Customer Management, Software Development Tools		   
whitepaper Increased Control Through Outsourcing: Measuring the Effectiveness of Finance and Accounting Solutions2009-02-18 Affiliated Computer Services
  With the global economy in flux, consumer spending down, and an expected slow recovery in the offing, today's chief financial officers and controllers are faced with a significant challenge. They have to find a way to reduce operating costs and ensure adequate cash flow, all while positioning their companies to emerge from this crisis with the stability to capitalize when the market recovers. Although outsourcing was originally used as a means to increase service levels and reduce costs in the customer service and information technology arenas, smart companies are now embracing this model for a variety of Finance and Accounting (F&A) functions.

Tags: Financial Services, Business Functions		   
whitepaper Social Networks and Contract Enforcement in IT Outsourcing2009-02-17 University of California
  Most prior research on Information Technology Outsourcing has characterized the dominant governance modes as either 'Formal' or 'Relational,' which rely on stringent assumptions of perfect foresight or about the extent to which one party can punish unilateral deviations by the other. Based on a large dataset of publically announced IT Outsourcing arrangement, the paper examined the role that structural embeddedness can play in predicting contract duration and the likelihood of contract renewal. Its preliminary results are very encouraging. It finds evidence suggesting that network position does matter in predicting contract structure over and above the traditional economic variables.   
whitepaper Discover What's Making Automated Accounts Payable a Reality2009-02-11 Esker
  Read Making Automated Accounts Payable a Reality and learn about technology that delivers the benefits of paperless vendor invoice processing — either as a powerful on-premise software solution or as an on-demand service to take IT costs out of the equation. Find out how it can help you:
  • Minimize staffing requirements and free-up your AP specialists to focus on work like spend analysis instead of processing paper invoices
  • Improve supplier service levels to strengthen vendor relationships, capitalize on fast-payment discounts and maintain good credit
  • Gain visibility to prioritize invoices and see where they are in the approval process
As a resource to help IT and business professionals assess Accounts Payable automation, this paper highlights the unique ROI value of a comprehensive solution you can also leverage to automate purchasing, customer billing and sales order management.

Tags: IT Budgeting, Management, Workflow Management, Financial Services		   
whitepaper Managed Hosting Provider Comparison Guide2008-08-01
  Download your FREE Managed Hosting Comparison Guide to learn:
  • How leading hosting service providers compare in 10 critical categories
  • How hosting services are priced for businesses of all sizes
  • Supported operating environments and included software tools
  • Hardware platforms used by each hosting service
  • Security provisions to protect your critical assets and connectivity


Tags: IT Budgeting, Internet and Web, IT Budgeting, Server Platforms - OS, IT Infrastructure, IT Budgeting, IT Infrastructure		   
whitepaper Buyer's Guide: Managed Hosting Services2008-07-17
  This FREE in-depth guide gives you step-by-step information to guide you in your decision to migrate to a managed dedicated hosting solution. Learn how to easily:
  • Migrate premise environments to Hosted
  • Evaluate Network Uptime, uninterrupted service and availability
  • Scale without increasing costs
  • Cut costs & resources across your IT environment
  • And much more...


Tags: IT Infrastructure, IT Infrastructure, IT Infrastructure, IT Infrastructure, IT Budgeting, IT Budgeting, IT Budgeting		   
whitepaper Managed Hosting Services Checklist2008-07-02
  Do you know what to ask before you buy? The Web Hosting Unleashed Managed Hosting Services Checklist gives you a comprehensive list of questions and a step-by-step approach to evaluating managed-hosting vendors and providers. Be armed with the right questions, market research and criteria to select the right managed-hosting solution for your company. Questions addressed in this checklist include:
  • Does your company have the necessary hardware and software?
  • Will your business rent by the month or by the year?
  • What kind of uptime does the provider promise?
  • How much does the provider charge for space and bandwidth?
Download this free checklist now!

Tags: Business Functions, Enterprise Planning, Business Functions, IT Budgeting, IT Infrastructure, IT Budgeting, IT Infrastructure, IT Budgeting		   
whitepaper 10 Reasons You Should Consider Dedicated Web Hosting2009-02-03
  Download Web Hosting Unleashed's "10 Reasons You Should Consider Dedicated Web Hosting" to learn:
  • When to move up from shared to dedicated Web hosting
  • The fine, blurred line between dedicated and managed Web hosting
  • The security and business continuity advantages of dedicated Web hosting
  • What the host provides and what you provide in a dedicated Web hosting arrangement
  • Where the cost savings come from in a dedicated Web hosting arrangement


Tags: Internet and Web, Software Development Tools, Server Platforms - OS, IT Budgeting, IT Budgeting, IT Budgeting, IT Infrastructure		   
whitepaper Why Outsource Document Scanning/OCR Projects2009-02-06
  Document scanning/OCR service is a very affordable business solution. Many businesses find that outsourcing their document scanning is more efficient. The expenditure in time and effort (and, one might add, aggravation) of trying to process these projects in-house is usually greater than anticipated. Having the work done by well-equipped professionals with expertise in document scanning, optical character recognition and PDF or other file format conversion is quite cost-effective. By outsourcing document scanning/OCR service projects one gain access to world-class capabilities and resources by leveraging the talent, technology and skills of others. Going high tech without the extensive investment in equipment, highly trained technicians and expensive software gives one the competitive advantage and helps avoid the cost of chasing ever-changing technology.

Tags: Workflow Management