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 TitleDate AddedCompany
whitepaper TEAM International Provides Effective Outsourced Testing Services to a Major Client2009-02-05
  The Client's leading software product is the benchmark recruitment software that is used by more than 90% of the world's leading recruitment agencies. The Client challenged Team International to assist in improving product quality, reduce time to market and have a positive impact on customer relations for the core database engine for their data warehousing system. The Client called on Team International to develop an alternative to its internal QA & Testing Function. The Client chose to use SCRUM methodology. Each SCRUM cycle lasts four weeks. The Client provides Team with a detailed scope of work. For each new Build within the cycle, acceptance testing is performed. Results from all the tests are stored in a bug tracking system called TTPro.

Tags: Internet and Web, Software Development Tools		   
whitepaper Why Outsource Testing?2009-02-03
  Corporations around the globe are under pressure to survive in a harsh economic environment. Outsourcing has become main stream for many industries and particularly in the area of software development. When economic times are difficult, reducing cost while increasing quality is a value equation that cannot be ignored. For organizations assessing outsourcing strategies for the first time, focusing on QA & Testing is an easy place to start. For Organizations that have developed sourcing strategies, segregating the QA & Testing function and contracting with another supplier can significantly increase product quality. Migrating to a Test Driven QA Process with the goal of reaching the pinnacle of the maturity model, IV&V, will build credibility within the organization and outside, where it counts most, marketplace perception.

Tags: IT Budgeting		   
whitepaper FlexDelivery: Best Practices in Application Management Outsourcing2009-02-03 Wipro Technologies
  Outsourcing of enterprise application management has been gaining acceptance among large Global 2000 organizations in the past few years. Organizations have moved from simply off shoring certain functions to outsourcing application management responsibilities. The intent is to not only reduce costs but to leverage best practices and capabilities provided by service providers and redeploy employees to strategic initiatives. It is important for organizations to pick the right models for execution and engage with the outsourcing providers in order to ensure success. Wipro's FlexDelivery model addresses the typical challenges faced by both service providers and buyers of outsourcing services and provides an innovative approach. This paper is based on the lessons learned from several client engagements currently underway using this model.

Tags: Security Administration		   
whitepaper Outsourcing and Information Security2009-02-01 IBM
  The objective of this whitepaper is to discuss some important Information Security management issues Organizations face when they are considering, or are in the middle of, Outsourcing their ICT environment to an external Service Provider. The issues discussed here are mostly related to closing or preventing the "Gap" between Information Security Operations and business strategy and how to ensure that the proper identification of, assessment of and action on risk events takes place within the Outsourced environment. This whitepaper uses the ISO/IEC 27001 (and ISO/IEC 27002) international standard for an Information Security Management System as reference.

Tags: Security Administration, Data Tools		   
whitepaper Rewards and Relationships: Mitigating Risk Through Strategic Learning Outsourcing2009-01-13 Affiliated Computer Services
  Despite the focus on savings at the transactional level, ACS continues to encourage organizations to think more broadly and to view learning and development as a source of strategic advantage not merely as a target for reduction of expenditures. Properly planned, learning is a strategic lever that ensures new recruits, managers and leaders will be well-prepared to meet the needs of the enterprise as it evolves to adapt to the changing economic environment. It believes the value of a learning business process outsource relationship lies in working with a partner that has a single point of accountability for analyzing, transforming and continually improving an organization's learning processes and capabilities.

Tags: Enterprise Planning, IT Budgeting		   
whitepaper BPO Is an Effective Answer to the Financial Crisis2009-01-12
  The ongoing global financial crisis is a concern for everyone in almost all industries - fear of job loss, foreclosed homes and bankrupt businesses. About 20% to 40% of the revenues of offshore outsourcing companies are tied to the financial services industry. With its collapse, companies have been forced to look to other vertical markets. Who wins and who loses from the crisis? In addition, in what ways can a company use BPO services to consolidate its position in this crisis-affected market? This white paper provides with answers to these questions, together with some updates on the evolutions of the BPO industry since the beginning of the financial crisis.

Tags: Business Functions		   
whitepaper Wall Street, Main Street & HR Outsourcing 20092009-01-08 MMC Technology
  In today's uncertain economic environment most organizations are less willing to take risks, and are exercising more insight by cutting expenses. As Congress attempts to revive a weak U.S. economy to help savers and investors, the approaching new year presents challenges for organizations seeking new ways to reduce expenses. Many organizations also find themselves overwhelmed with the particulars of HR processes with only limited time to search for new sources of cost savings. This paper examines the renewed interest in the advantages of outsourcing of HR business processes.

Tags: Business Functions		   
whitepaper Sharing: Global Sourcing Trends2009-01-06 PricewaterhouseCoopers
  Economic and social drivers such as labor arbitrage and tax incentives, as well as access to global talent and global markets, have fueled off-shoring during the past 20 years. Today, as cost containment becomes a primary objective given the harsh economic conditions, the off-shoring trend seems ready to accelerate rather than reverse itself. In spite of claims to the contrary, it is unlikely that a policy will be able to reverse the offshoring wave, given the benefits that can be achieved and the need to remain globally competitive.   
whitepaper Outsourcing - Changing Business Strategy Through Outsourcing2009-01-01
  "Outsourcing - How can one use it to their advantage and change their Business Strategy through it, particularly in this time of uncertainty / financial crisis." The rule of economics suggests that Quality and Costs are directly proportional. In simple terms, to improve Quality, one has to spend more and to reduce Costs, Quality has to suffer. This easily applies to all firms worldwide, where work is undertaken and sold in the same country. For this reason, most firms worldwide compete either on Quality basis (charging premium price) or Cost-basis (selling average quality product/service).

Tags: IT Budgeting		   
whitepaper Outsourcing Without Compromising Your Sanity for Small and Medium Businesses2009-01-01
  Small and medium enterprises are typically regional and often bombarded with various vendors offering services in the business process / technology domains. Given the business dynamics of the Small to Medium size Business (SMB) market, the SMB service seeker is at loss for understanding the real value of such services, in clear terms of money, time and effort. When approaching a SMB vendor, these questions and apprehensions have to be addressed. This will help one capture the untapped market in this segment and continue to provide services/solutions with tangible business value that sustains the quality of deliverables and continuous improvement. This white paper examines the customer and vendor perspectives and proposes a business model that is appropriate for the SMB market in layman's terms.

Tags: Enterprise Planning