Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Managed Next Generation Network Lifecycle Success Story: Telecom New Zealand2006-11-29 01:00:19 Alcatel-Lucent
  Telecom New Zealand (TNZ) wanted to create world-class operations that could generate additional revenue streams while leveraging its investment in CDMA technology. In order to achieve goals, TNZ needed to be able to maintain focus on core capabilities and redeploy resources to drive marketing initiatives and revenue creation. They began looking for an outsourcing service provider who possessed global leadership in CDMA technology, managed-services experience, and world-class resources. TNZ found everything they needed in Lucent. At the outset of the relationship, the Lucent Next Generation Network Lifecycle (NGNL) governance model was utilized to identify shared goals; set service level targets; and establish accountability for the management of resources, technologies, and network evolution.   
whitepaper Application Performance Management Survey Report2006-11-29 01:00:19 Compuware
  How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications   
whitepaper Fulfilling the Promise of Distributed Manufacturing: How High-Tech Brand Owners Can Sense and Respond to Changes Across the Supply Chain2006-12-22 01:00:22 SAP
  Outsourcing is increasingly embraced by high-tech manufacturers seeking new ways to reduce costs, increase agility, and enhance market competitiveness. This white paper describes the impact on electronics brand owners of increased outsourcing for manufacturing operations. It also reviews the challenges and the process improvement opportunities available to companies that seek to enhance the effectiveness of distributed manufacturing operations - those that are outsourced as well as geographically dispersed operations that remain under internal control. The paper then discusses the primary visibility and collaboration needs of brand owners and concludes by presenting solutions available from SAP to address these requirements.   
whitepaper Sterling Managed File Transfer Solution Overview2006-11-01 Sterling Commerce
  With 49 percent of the market, Sterling Managed File Transfer is the market-leading solution for managing file transfers of any size, any volume and any format.

Learn why unmanaged file transfer is continuing to grow despite the pervasiveness and risks from external and internal forces. Look closely at many organizations, and you will find that typically, internal transfers start as a simple method for rapidly integrating different systems while external transfers begin with the movement of data files to external partners. After initial success with FTP and a few scripts, business growth demands the initiation of more projects, and unmanaged file transfers spread like wildfire.

That's when problems escalate. Unsuccessful file transfers eventually take their toll. An important transfer fails to arrive, the phones start ringing and log files have to be examined to see what went wrong. Or even worse, an FTP server is hacked and sensitive customer data is compromised. As the business grows, the problems repeat with greater frequency and strain technical resources. Soon, IT struggles to meet service level agreements and new customer and partner on-boarding timeframes.

The root of the problem lies in the fact that "homegrown" solutions built on FTP lack adequate mechanisms for management, monitoring or advanced security. While FTP software is shipped with almost every operating system, it has never provided the event management and reliability required of an enterprise-class solution. But since it is readily available on every platform, companies often use FTP software to fill the gaps. Only later do they realize that unmanaged file transfer based on FTP causes problems with reliability and manageability, resulting in:
  • Lack of protection and controls around customer data
  • Loss of productivity due to excessive manual processing
  • Failure to meet service levels and processing windows
  • Inability of legacy infrastru

    Tags: MSP, Security Tools, E-commerce Security
   
whitepaper How SpringCM is Serving Healthcare: Security, Privacy and HIPAA Policies2007-01-08 13:50:09 SpringCM
  This SpringCM case study discusses the privacy and security requirements of the Health Insurance Portability and Accountability Act (HIPAA). It explains how SpringCM is helping a New York-based psychiatric hospital and other health care organizations better manage their HIPAA compliance obligations. Download the paper to learn how SpringCM's affordable monthly subscription service, which doesn't require any additional hardware or software, takes the guesswork out of safeguarding Protected Health Information (PHI) as defined by HIPAA.   
whitepaper isoutsource.com Implements Tahoma Capital#$#s Network Infrastructure on Schedule - Despite Construction Delays and Other Obstacles2006-09-28 01:00:20 isoutsource.com
  Startup hedge fund Tahoma Capital incorporated in October 2005, with a goal of opening its new offices February 1, 2006. That gave the firm less than four months to locate and build out office space and get its IT infrastructure operational. Tahoma Capital turned to isoutsource.com for help with the design and implementation of its network. The Director of IT for Tahoma Capital chose isoutsource.com based upon the firm's qualifications, size and reputation in the industry. It proved to be a wise choice. Thanks to careful upfront planning, hard work and a flexible, can-do attitude, isoutsource.com was able to meet Tahoma Capital's deadline despite construction delays and other obstacles.   
whitepaper The Guru, Episode 1: What's Beyond Right Now...2006-09-26 01:00:16 Cisco Systems
  A new switch? Another new server? Four more contact center agents? The challenges facing a growing business seem unlimited. But if you spend all your time and money responding to what you need "right now," how will you figure out what your business needs next month or next quarter? In this video presentation, one company struggles with just such a dilemma. Watch as they address these issues...and reach "network enlightenment."   
whitepaper Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness2006-09-23 LogiGear
  This LogiGear white paper presents an innovative approach to integrating global resourcing with automated software testing—an approach that can help today's development organizations better meet their exacting time-to-market, cost containment, and quality goals. The paper explains how Action Based Testing (ABT), a structured methodology that underlies automated software testing, can help ISVs and other software developers speed their products' time-to-market—without sacrificing quality. It's a must-read resource, especially if you're considering whether or not to outsource your critical code testing functions to an offshore vendor.   
whitepaper The Business Case for Outsourcing Software Testing to a Separate Vendor2006-09-22 LogiGear
  This LogiGear white paper explains how using a specialized software testing vendor that's not connected to the development team can help software manufacturers accelerate time-to-market for an application while enhancing its overall quality and value to customers. Many firms now outsource their QA testing projects to separate testing firms because:
  • Their work is handled by testing experts rather than by junior development staff
  • Their business risks are reduced through diversification
  • They save money by tapping smaller outsourcing markets
The paper goes on to state the business case for choosing LogiGear as your partner for the coordination and delivery of software testing tools and services, including:
  • QA software
  • Onshore and offshore testing solutions
  • Software testing process and strategy consulting
  • Software testing training
   
whitepaper Best Practices for Building Performance in From the Start2006-09-22 01:00:14 Compuware
  Today's highly complex infrastructures and applications, coupled with limited resources, time constraints and the need for greater collaboration among IT teams, make implementing an effective application performance assurance strategy a challenge. Developing such a strategy requires input and collaboration from many disciplines within IT and the business. Despite this challenge and the amount of work involved, businesses want to take their service from good to great, and recognize the fundamental importance for assuring application service. Businesses that meet the challenge stand to gain substantial benefits, including optimally running applications, satisfied end users, efficient use of IT staff and, most importantly, business success and growth.