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 TitleDate AddedCompany
whitepaper The Incredibly High Cost of Saving Money on Outsourcing2009-01-01
  Everyone is under pressure these days to cut costs, but saving money isn't worth it if people cut their own throat in the process. Find out how to avoid making a very dangerous financial mistake. Outsourcing is supposed to save the money. Right? This is especially true when it comes to outsourcing mission critical work like software development, typically done offshore, with companies who enjoy very low labor rates. Why pay a software developer $80,000 to $150,000 a year, when one can get one overseas for $40,000 or less? That math gets especially attractive when they need a lot of them.

Tags: IT Budgeting		   
whitepaper Why Outsource Healthcare IT Staffing2009-01-01
  The healthcare industry is ultimately the most complex in needs, data demands, regulations, market size and revenue models, core functions and outsourcing niche vendors. Regardless of the fact that in recent years the complexity of healthcare IT solutions has significantly increased, this industry is still projected to be one of the most dynamically developing and fastest growing segments of IT technologies' implementation and development in 2009.   
whitepaper Offshore Recruitment Services Boost Recruitment Firepower for Top IT Services Firm2009-01-01
  A division of $400M Nelson Family of Companies, Nelson Technology (Nelson) is an IT recruiting and contract staffing firm with eight offices located in Northern California. As demand for Nelson's IT staffing services sharply intensified during the past few years, so did the marketplace competition for qualified IT professionals. As a result, Nelson's recruiters found themselves spending more and more time scouring the Internet for viable candidates, and having less time available to focus on high-value activities such as screening, qualifying and placing consultants. Nelson decided to explore the feasibility of supplementing its recruitment efforts using offshore recruiters. After meeting with TEAM International and personally assessing its operations in Ukraine, the decision was made.

Tags: Internet and Web, Software Development Tools		   
whitepaper Top Offshore Outsourcing Trends to Watch in 20092009-01-01
  At the Summit TEAM International was represented by Joe Chiovarou, VP of Business Development. One of the most important outcomes that one gained from the Summit is a better understanding of the top offshore outsourcing trends to watch in 2009. During the Summit Joe Chiovarou had a chance to collect and validate information among the most reliable and knowledgeable market analysis professionals and came to the conclusion that the following trends are most likely to catch on in the next few months: enhanced nearshoring, reliance on smaller deals, importance of professional expertise, enhanced competition and enhanced social responsibility.   
whitepaper Transforming Communication Services With Global Sourcing2009-01-01 Infosys Technologies
  The client, a leading communication solutions provider with over $35 billion revenues and more than 20 million customers, set out to transform its operations to provide next generation services. The existing infrastructure had a number of drawbacks like Operational Inefficiencies, Disoriented workflow and redundancy, Disparate systems, Lack of process coherence, and High operational costs (TCO). The company was looking at consolidating, getting rid of redundancies and increasing efficiencies in terms of time-to-market and improved customer services. Infosys partnered with the client to help them in their IT initiatives in core telecom domain. Within 2 years of commencing the relationship, Infosys gained ability to support major business transformation initiatives. Infosys rapidly took the ownership of the programs freeing some of the strategic staff to participate in business growth and strategy.   
whitepaper Sourcing on Right Tracks2009-01-01 Infosys Technologies
  The railroad industry, being one of the oldest industries, has not been very progressive in terms of its IT usage. The client wanted to move from this approach to a more process-oriented model. It was looking at leveraging outsourcing to manage costs and IT deployment in a more effective and efficient manner. But the organization's lack of experience in outsourcing and more so in dealing with an offshore outsourcing vendor was delaying it from taking the plunge. The client set out to look for an offshore IT vendor capable of delivering high quality software solutions. Infosys was selected because of its exposure to the industry, proven delivery track record in other industries and the process capability maturity.   
whitepaper Driving Innovation With Global Sourcing2009-01-01 Infosys Technologies
  Apart from its core competence in networking equipment, the client provides a range of products for transporting data, voice, and video through networks spread over various distances. The cost of manufacturing such products is quite high. Moreover, the company has to ensure effective integration of services across geographies. The business needs range from continuous innovation in product development to managing customer relationships and cultural differences across locations. The relationship that began about six years ago has evolved from partial outsourcing to an end-to-end strategic partnership. The company initially decided to outsource only a small part of its functions. But as it gained confidence in Infosys' ability to deliver, Infosys became a key partner across all functions.   
whitepaper Legacy Tools: Not Built for Today's Helpdesk2009-01-01 LogMeIn
  Today's enterprise includes branch employees, field workers and telecommuters who work beyond the firewall on a variety of devices, including laptops, desktops, Macs and smartphones. This increased mobility can help drive efficiency and boost the bottom line, but the helpdesk needs the right tools to support this new workforce. While many organizations employ legacy tools that come bundled within a suite of applications, these tools often can't effectively support helpdesk workers or mobile employees.

This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. It also highlights best practices that organizations can use to choose enterprise helpdesk tools that better meet the needs of remote employees, while also helping to cut costs. Key takeaways include:
  • The "New Enterprise Mobility" and its impact on the helpdesk
  • The challenges and costs of using legacy tools to support workers beyond the firewall
  • Success stories from companies who made the switch from legacy tools
  • Tactics for selecting a helpdesk solution for your organization


Tags: IT Budgeting, User Satisfaction, User Satisfaction		   
whitepaper Outsourcing Risk Reduction: How to Avoid Disasters and Ensure Solid Working Relationships2009-01-01 ExecutiveBrief
  With the right outsourcing arrangement, one can convert fixed IT costs to variable, gain access to scarce resources and increase service availability. But one needs to manage outsourcing risks. Of late more and more businesses understand the benefits of working with outsourcing companies. Although having a business relationship with an outsourcing vendor can be a smart move, it is important to minimize the risks associated with this type of business partnership.

Tags: IT Budgeting		   
whitepaper Software Offshore Outsourcing Opportunities Expand2009-01-01
  From an efficient know-how available for a few outsourcing has turned to an essential technique with a definable methodology. Nowadays outsourcing penetrates almost any industry dealing with manpower and talent, "From payroll processing to facilities management". Many discussions plume the headache question "To be or not to be..." an outsourcer? Yet, this question is not essential anymore. The agenda is where find the right partner to outsource to?

Tags: IT Budgeting