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 TitleDate AddedCompany
whitepaper Back in Black: Understanding the Financial Impact of CRM2007-01-23 01:00:26 Comcast
  A great deal of discussion is taking place regarding Customer Relationship Management (CRM) system initiatives and their financial viability or ROI. There seems to be widespread confusion about the financial impact of these projects on revenue and operating costs. Most companies that purchase CRM software and embark on these enterprise initiatives lack internal resources that understand enough about the industry, software and the companies' businesses to do the ROI analysis, so the job of completing this critical management function falls to the CRM vendors themselves, or their consultant partners.   
whitepaper Environment Control Systems Provider Heats Up Collaboration With Microsoft CRM2007-01-23 01:00:26 Microsoft
  For 20 years, Delta Controls has been a thriving business control solutions provider, delivering dependable HVAC, Access and Lighting products to commercial and government buildings, including schools, universities, hospitals and airports. The Vancouver-based company features a market leading business approach of relying on outside partners and distributors to sell its products globally. However, with no direct customer contact, Delta Controls needed to better manage the distribution channel and develop closer relationships with its clients. With the help of Microsoft Gold Certified Partner Ideaca, the company deployed Microsoft CRM to centralize end user data. Microsoft CRM helps Delta Control to improve reporting and streamline its sales process.   
whitepaper Momentum Webcast: Using Financial Management Solutions to Make Intelligent Business Decisions (Level 100)2007-01-23 01:00:26 Microsoft
  The presenter of this webcast discusses how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, one also has to give the people the right tools, information, and opportunities to see results - because ultimately success is determined by the people. The presenter explains why he calls a business that fosters a winning environment a "People-ready business." At Microsoft, they understand the impact the people have on the business. The presenter explains how, by aligning the employees with a strong business plan and giving them the tools they need to contribute and execute, can create business success.   
whitepaper Bank of the Philippine Islands Increases Loan Sales With Integrated CRM System2007-01-19 01:00:27 Oracle
  With 11,000 employees, more than 890 branches, and assets of over US$10 billion, Bank of the Philippine Islands (BPI) is the Philippines' second largest commercial bank. In a climate of increased competition and customer demand for quality service, BPI recognized that it had to constantly look for ways to maintain its market-leading position and viewed technology as vital to supporting its business strategy. In 2001, BPI became the first financial institution in the Philippines to implement a Customer Relationship Management (CRM) solution. The system, based on a range of Siebel CRM applications, helped BPI to standardize internal processes, identify customer needs, and respond to them with speed and flexibility.   
whitepaper IBM Financial Markets Industry Models Support for the Markets in Financial Instruments Directive (MiFID)2007-01-19 IBM
  The Markets in Financial Instruments Directive (MiFID) was enacted by the European Parliament on 21 April, 2004 and was set to become law in the 27 member states by April 2007 but is now scheduled for implementation by November 2007. This paper provides essential guidance for analysts and designers working with the FMIM models in the context of a Service-Oriented Architecture.

Tags: Service-Oriented Architecture		   
whitepaper IBM Financial Markets Industry Models Support for Trade Processing in the 'On Demand' Era2007-01-19 IBM
  Investors in securities markets want to know that their order will be executed in a timely fashion at the best possible price and that the product will be delivered on time, at the agreed upon terms. They need to be assured that they will not lose their investment because of insolvency, mismanagement or operational difficulties at the financial institution. Financial institutions need to be able to demonstrate to their customers that the institution is acting on behalf of its customers when fulfilling their orders and that the customer is assured of best execution within the parameters agreed with the financial institution.   
whitepaper San Diego Unified School District Saves $1 Million Per Year Stopping Over Payments2007-01-01 Oracle
  The second largest urban school district in California and eighth largest in the nation, San Diego Unified School District (SDUSD) sought to replace its many archaic disparate systems. The challenge was to update the architecture from several home-grown, mainframe systems to one modern, web-based business system, in order to be more cost effective and streamlined in the business practices. In 2002, the company made the decision to go with the integrated solutions of PeopleSoft Human Capital Management (HCM), Financial Management Solutions (FMS), and Enterprise Performance Management (EPM) and use Empower Solutions as an implementation partner.

Tags: Human Capital Management		   
whitepaper Millipore Goes Global With Oracle2006-12-23 01:00:25 Oracle
  With 4,500 employees on four continents, the Massachusetts-based company provides technologies, tools and services for the development and production of new therapeutic drugs. To stay on top of demand - and stay profitable - Millipore has been steadily integrating and streamlining its global operations. Among other initiatives, the company enlisted Oracle technology and applications to establish a unified financial and communications system worldwide, automate product ordering and distribution, and create more effective ways for managing and motivating its global workforce.   
whitepaper Midea Group Streamlines Manufacturing Workflows2006-12-23 01:00:25 Oracle
  The Environmental Electrical Appliances division of Midea Group is responsible for research and development, manufacturing, sales, and service for various ventilation and environmental treatment products. The division wanted to improve collaboration between manufacturing facilities while allowing them to continue operating independently. The challenge was to standardize and streamline manufacturing processes and ensure the efficient and timely delivery of information from production centers. The company engaged Oracle Partner SIE Consulting to implement a new business management platform developed on a range of Oracle E-Business Suite applications.   
whitepaper Mid-America Door Company Automates and Streamlines Supply Chain Operations to Maximize Profitability2006-12-23 01:00:25 Oracle
  Mid-America Door Company was founded in 1991. The company wanted to update their legacy IT environment to accommodate rapid growth and ensure future scalability. They wanted to consolidate and automate processes to improve operational efficiency and accommodate a wide range of pricing models and customizations. The challenge was to improve the productivity and effectiveness of the sales force. Mid-America Door Company implemented Oracle's JD Edwards EnterpriseOne Supply Chain Management integrated with Financial Management applications to improve operational efficiency, productivity, and IT scalability across sales and manufacturing.