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Title Date Added Company

Coaching Techniques for Dealing with Underperformers 2006-11-29 08:17:40 Global Knowledge Network

How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback to a 6-12 month coaching plan, link individual coaching plans to your company's performance review process (if you have one), and, if the situation warrants, link that to progressive discipline

Application Performance Management Survey Report 2006-11-29 01:00:19 Compuware

How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications

VoIP Quality: Can you make the right call? 2006-11-29 01:00:19 Ovum

73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006

CIOs: Do Your Peers Need An IT University? 2006-12-05 01:00:34 Forrester Research

CIOs often complain privately that their business peers, the heads of functional departments and business units, don't "get" IT. Furthermore, they don't understand the basics of processes, systems, and data and don't grasp the importance of their own roles as sponsors of IT initiatives. Rather than complain, CIOs should sponsor and organize a seminar series for business execs, tackling key knowledge gaps and educating them on the role they and their team must play to ensure that projects sponsored by the business will succeed.

Organize and Report HR Information 2006-11-09 01:00:19 Microsoft

With so much information, how can a person stay organized enough to put together concise company reports? Start by storing all the human resources data in Microsoft Office Excel 2003 spreadsheets. Then one can quickly combine and compare data as needed with PivotTable reports. And when employees ask to update their personal information, have them do this - and more - themselves on a human resources site on the company intranet. It's easy - and saves valuable time.

CIOs: Avoid War Between IT's Twentysomethings and More Mature Workers 2006-12-20 14:28:54 Forrester Research

Industry pundits recently opened new skirmish lines in a generational war of words within IT, pitting older IT workers with mainframe skills against younger workers with new technology skills. Blogs everywhere are filling, debating whether the old workers are past their prime and only the young employees have value moving forward. This position is irresponsible and just plain wrong. The truth is that each group has significant value. As a combined team of talented individuals, the two groups are far more powerful than either will ever be by themselves. CIOs must act to prevent these skirmish lines from forming in their firms. They should leverage the business and operational knowledge of the older workers to mentor their younger counterparts while retraining the mature employees who are willing to be retrained.

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness 0000-00-00 LogiGear

This LogiGear white paper presents an innovative approach to integrating global resourcing with automated software testingÂ—an approach that can help today's development organizations better meet their exacting time-to-market, cost containment, and quality goals. The paper explains how Action Based Testing (ABT), a structured methodology that underlies automated software testing, can help ISVs and other software developers speed their products' time-to-marketÂ—without sacrificing quality. It's a must-read resource, especially if you're considering whether or not to outsource your critical code testing functions to an offshore vendor.

University of Surrey Delivers Human Resource Excellence 2006-10-06 01:00:14 Oracle

The University of Surrey (UniS) employs 2,500 people and provides courses for 13,500 students from 140 countries. The university wanted to update existing PeopleSoft client/server human resources solution and improve upon 30% usage of available functionality. It wanted to replace more than 60 disparate Human Resource (HR) systems with a single system to improve integrity and accessibility of data. The university wanted to provide accurate, real-time management information to facilitate consensus and decision-making. UniS upgraded to Oracle's PeopleSoft Human Capital Management (HCM) internet solution and extended the use its PeopleSoft Absence Management and PeopleSoft eDevelopment modules to create an adaptable, efficient, and streamlined HR system.

University of Stellenbosch Transforms Human Resources Function to Improve Employee Service 2006-10-06 01:00:14 Oracle

The University of Stellenbosch in Stellenbosch, South Africa wanted to integrate Human Resources (HR) processes across the diverse internal and external communities served by the university and manage the pay requirements of salaried academic staff, and farm laborers who are paid weekly. The university consolidated and automated university-wide HR management processes with Oracle's Human Resources Management System to better align their workforce with its strategic objectives. They reduced HR-related administrative burden with Oracle Self-Service HR and Oracle Portal, allowing staff to access their own banking and pay-slip information online to streamline business processes, decrease costs, and improve service.

Oracle Case Study: Whitbread PLC 2006-10-06 01:00:14 Oracle

Whitbread PLC wanted to create a single, integrated employee management platform to replace the multiple systems that have developed over time across the various Whitbread brands and enforce consistency in staff records and human resources management companywide. They wanted to improve the quality of employee information available for decision makers to align staff planning and corporate strategy and develop an online, self-service interactive enterprise resource planning training system for employees in all areas of the business while lowering costs. Whitbread PLC implemented Oracle Human Resources to streamline human resources and payroll management and centralized employee management solution reinforces the 'One Whitbread' initiative for consistent corporate branding.

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Title	Date Added	Company
Coaching Techniques for Dealing with Underperformers	2006-11-29 08:17:40	Global Knowledge Network
How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback to a 6-12 month coaching plan, link individual coaching plans to your company's performance review process (if you have one), and, if the situation warrants, link that to progressive discipline
Application Performance Management Survey Report	2006-11-29 01:00:19	Compuware
How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications
VoIP Quality: Can you make the right call?	2006-11-29 01:00:19	Ovum
73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006
CIOs: Do Your Peers Need An IT University?	2006-12-05 01:00:34	Forrester Research
CIOs often complain privately that their business peers, the heads of functional departments and business units, don't "get" IT. Furthermore, they don't understand the basics of processes, systems, and data and don't grasp the importance of their own roles as sponsors of IT initiatives. Rather than complain, CIOs should sponsor and organize a seminar series for business execs, tackling key knowledge gaps and educating them on the role they and their team must play to ensure that projects sponsored by the business will succeed.
Organize and Report HR Information	2006-11-09 01:00:19	Microsoft
With so much information, how can a person stay organized enough to put together concise company reports? Start by storing all the human resources data in Microsoft Office Excel 2003 spreadsheets. Then one can quickly combine and compare data as needed with PivotTable reports. And when employees ask to update their personal information, have them do this - and more - themselves on a human resources site on the company intranet. It's easy - and saves valuable time.
CIOs: Avoid War Between IT's Twentysomethings and More Mature Workers	2006-12-20 14:28:54	Forrester Research
Industry pundits recently opened new skirmish lines in a generational war of words within IT, pitting older IT workers with mainframe skills against younger workers with new technology skills. Blogs everywhere are filling, debating whether the old workers are past their prime and only the young employees have value moving forward. This position is irresponsible and just plain wrong. The truth is that each group has significant value. As a combined team of talented individuals, the two groups are far more powerful than either will ever be by themselves. CIOs must act to prevent these skirmish lines from forming in their firms. They should leverage the business and operational knowledge of the older workers to mentor their younger counterparts while retraining the mature employees who are willing to be retrained.
Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness	0000-00-00	LogiGear
This LogiGear white paper presents an innovative approach to integrating global resourcing with automated software testingÂ—an approach that can help today's development organizations better meet their exacting time-to-market, cost containment, and quality goals. The paper explains how Action Based Testing (ABT), a structured methodology that underlies automated software testing, can help ISVs and other software developers speed their products' time-to-marketÂ—without sacrificing quality. It's a must-read resource, especially if you're considering whether or not to outsource your critical code testing functions to an offshore vendor.
University of Surrey Delivers Human Resource Excellence	2006-10-06 01:00:14	Oracle
The University of Surrey (UniS) employs 2,500 people and provides courses for 13,500 students from 140 countries. The university wanted to update existing PeopleSoft client/server human resources solution and improve upon 30% usage of available functionality. It wanted to replace more than 60 disparate Human Resource (HR) systems with a single system to improve integrity and accessibility of data. The university wanted to provide accurate, real-time management information to facilitate consensus and decision-making. UniS upgraded to Oracle's PeopleSoft Human Capital Management (HCM) internet solution and extended the use its PeopleSoft Absence Management and PeopleSoft eDevelopment modules to create an adaptable, efficient, and streamlined HR system.
University of Stellenbosch Transforms Human Resources Function to Improve Employee Service	2006-10-06 01:00:14	Oracle
The University of Stellenbosch in Stellenbosch, South Africa wanted to integrate Human Resources (HR) processes across the diverse internal and external communities served by the university and manage the pay requirements of salaried academic staff, and farm laborers who are paid weekly. The university consolidated and automated university-wide HR management processes with Oracle's Human Resources Management System to better align their workforce with its strategic objectives. They reduced HR-related administrative burden with Oracle Self-Service HR and Oracle Portal, allowing staff to access their own banking and pay-slip information online to streamline business processes, decrease costs, and improve service.
Oracle Case Study: Whitbread PLC	2006-10-06 01:00:14	Oracle
Whitbread PLC wanted to create a single, integrated employee management platform to replace the multiple systems that have developed over time across the various Whitbread brands and enforce consistency in staff records and human resources management companywide. They wanted to improve the quality of employee information available for decision makers to align staff planning and corporate strategy and develop an online, self-service interactive enterprise resource planning training system for employees in all areas of the business while lowering costs. Whitbread PLC implemented Oracle Human Resources to streamline human resources and payroll management and centralized employee management solution reinforces the 'One Whitbread' initiative for consistent corporate branding.