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Title Date Added Company

The Business Case for Outsourcing Software Testing to a Separate Vendor 2006-09-21 LogiGear

This LogiGear white paper explains how using a specialized software testing vendor that's not connected to the development team can help software manufacturers accelerate time-to-market for an application while enhancing its overall quality and value to customers. Many firms now outsource their QA testing projects to separate testing firms because:

Their work is handled by testing experts rather than by junior development staff

Their business risks are reduced through diversification

They save money by tapping smaller outsourcing markets

The paper goes on to state the business case for choosing LogiGear as your partner for the coordination and delivery of software testing tools and services, including:

QA software

Onshore and offshore testing solutions

Software testing process and strategy consulting

Software testing training

BEA Systems Case Study: Adminstaff 2006-09-21 01:00:14 BEA Systems

Adminstaff needed a way to integrate corporate communications, self-service transactions and key business processes in online resource centers that give employees and clients 24/7 access. Administaff deployed BEA-powered Employee Service Center to approximately 75,000 worksite employees at more than 4,500 client companies nationwide, providing business owners, managers and employees with role-based access to an array of HR services such as online payroll information, new employee enrollment, benefits information and productivity-based training courses.

Best Practices for Building Performance in From the Start 2006-09-22 01:00:14 Compuware

Today's highly complex infrastructures and applications, coupled with limited resources, time constraints and the need for greater collaboration among IT teams, make implementing an effective application performance assurance strategy a challenge. Developing such a strategy requires input and collaboration from many disciplines within IT and the business. Despite this challenge and the amount of work involved, businesses want to take their service from good to great, and recognize the fundamental importance for assuring application service. Businesses that meet the challenge stand to gain substantial benefits, including optimally running applications, satisfied end users, efficient use of IT staff and, most importantly, business success and growth.

Investigating apparent traffic anomalies to ensure peak performance of Permanent TSB's online banking system 2006-09-22 01:00:14 Compuware

In 2001, the bank launched Online Consumer Banking, followed in 2005 by Online Business Banking. The system was developed by the Bank's own in-house IT department and operates 24 hours a day, 365 days a year. Security and customer service are both critical success factors, and a high level of performance is key to success. System usage has been very intensive since it went live. It peaks each weekday morning when offices open for business and when consumer customers carry out their transactions.

ePolicy Best Practices: A Business Guide to Clean & Compliant, Safe & Secure E-Mail and Web Usage and Content 2006-07-27 MessageLabs

Whether your organization is a mid-sized company, a small family business, or a publicly traded corporation, any time you allow employees to access the Web and e-mail, you put your organization's assets, future, and reputation at risk. Accidental misuse -- and intentional abuse -- of e-mail and the Internet can create potentially costly and time-consuming legal, regulatory, security, and productivity headaches for employers of all sizes in all industries.

Organizations that are committed to preventing accidental and intentional email and Web disasters put best practices to work. This paper highlights best practices that you can begin using in your organization today.

9 Critical Reasons to Automate Performance Management 2007-11-01 SuccessFactors, Inc.

More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes.

Now it's your turn: Check out the complimentary eGuide, "9 Critical Reasons to Automate Performance Management" and discover how an automated performance management and review system can help your company:

Streamline painful, paper-based review processes

Boost employee performance and morale

Implement a true pay-for-performance culture

4 Questions That Will Help Decrease the Impact of Brain Drain 2006-09-08 15:12:57 APQC

Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave.

Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of attrition, or a graying work force is the threat of knowledge walking out the door. In order to retain this knowledge, the organization must be prepared to deal with this sensitive issue.

This article contains proactive tips that organizations can use to help retain critical knowledge.

How To Use the Six Laws of Persuasion during a Negotiation 2006-09-01 Global Knowledge

In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal.

This paper will introduce you to the Six Laws of Persuasion and teach you how to use them during a negotiation.

Effectively Managing Team Conflict 2006-09-01 Global Knowledge

All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflict, and improve your ability to build teams that can deal effectively with both healthy and unhealthy conflict.

Transforming "the business of IT" 2006-08-29 13:52:02 IBM

Learn how IBM's Component Business Model for the Business of IT can help you uncover the hidden value in your infrastructure. This methodology breaks your IT into its basic building blocks--a starting point for ongoing transformation. The result is a more flexible, more efficient infrastructure--one that's better-positioned to take on your company's strategic challenges.

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Title	Date Added	Company
The Business Case for Outsourcing Software Testing to a Separate Vendor	2006-09-21	LogiGear
This LogiGear white paper explains how using a specialized software testing vendor that's not connected to the development team can help software manufacturers accelerate time-to-market for an application while enhancing its overall quality and value to customers. Many firms now outsource their QA testing projects to separate testing firms because: Their work is handled by testing experts rather than by junior development staff Their business risks are reduced through diversification They save money by tapping smaller outsourcing markets The paper goes on to state the business case for choosing LogiGear as your partner for the coordination and delivery of software testing tools and services, including: QA software Onshore and offshore testing solutions Software testing process and strategy consulting Software testing training
BEA Systems Case Study: Adminstaff	2006-09-21 01:00:14	BEA Systems
Adminstaff needed a way to integrate corporate communications, self-service transactions and key business processes in online resource centers that give employees and clients 24/7 access. Administaff deployed BEA-powered Employee Service Center to approximately 75,000 worksite employees at more than 4,500 client companies nationwide, providing business owners, managers and employees with role-based access to an array of HR services such as online payroll information, new employee enrollment, benefits information and productivity-based training courses.
Best Practices for Building Performance in From the Start	2006-09-22 01:00:14	Compuware
Today's highly complex infrastructures and applications, coupled with limited resources, time constraints and the need for greater collaboration among IT teams, make implementing an effective application performance assurance strategy a challenge. Developing such a strategy requires input and collaboration from many disciplines within IT and the business. Despite this challenge and the amount of work involved, businesses want to take their service from good to great, and recognize the fundamental importance for assuring application service. Businesses that meet the challenge stand to gain substantial benefits, including optimally running applications, satisfied end users, efficient use of IT staff and, most importantly, business success and growth.
Investigating apparent traffic anomalies to ensure peak performance of Permanent TSB's online banking system	2006-09-22 01:00:14	Compuware
In 2001, the bank launched Online Consumer Banking, followed in 2005 by Online Business Banking. The system was developed by the Bank's own in-house IT department and operates 24 hours a day, 365 days a year. Security and customer service are both critical success factors, and a high level of performance is key to success. System usage has been very intensive since it went live. It peaks each weekday morning when offices open for business and when consumer customers carry out their transactions.
ePolicy Best Practices: A Business Guide to Clean & Compliant, Safe & Secure E-Mail and Web Usage and Content	2006-07-27	MessageLabs
Whether your organization is a mid-sized company, a small family business, or a publicly traded corporation, any time you allow employees to access the Web and e-mail, you put your organization's assets, future, and reputation at risk. Accidental misuse -- and intentional abuse -- of e-mail and the Internet can create potentially costly and time-consuming legal, regulatory, security, and productivity headaches for employers of all sizes in all industries. Organizations that are committed to preventing accidental and intentional email and Web disasters put best practices to work. This paper highlights best practices that you can begin using in your organization today.
9 Critical Reasons to Automate Performance Management	2007-11-01	SuccessFactors, Inc.
More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes. Now it's your turn: Check out the complimentary eGuide, "9 Critical Reasons to Automate Performance Management" and discover how an automated performance management and review system can help your company: Streamline painful, paper-based review processes Boost employee performance and morale Implement a true pay-for-performance culture
4 Questions That Will Help Decrease the Impact of Brain Drain	2006-09-08 15:12:57	APQC
Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave. Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of attrition, or a graying work force is the threat of knowledge walking out the door. In order to retain this knowledge, the organization must be prepared to deal with this sensitive issue. This article contains proactive tips that organizations can use to help retain critical knowledge.
How To Use the Six Laws of Persuasion during a Negotiation	2006-09-01	Global Knowledge
In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal. This paper will introduce you to the Six Laws of Persuasion and teach you how to use them during a negotiation.
Effectively Managing Team Conflict	2006-09-01	Global Knowledge
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflict, and improve your ability to build teams that can deal effectively with both healthy and unhealthy conflict.
Transforming "the business of IT"	2006-08-29 13:52:02	IBM
Learn how IBM's Component Business Model for the Business of IT can help you uncover the hidden value in your infrastructure. This methodology breaks your IT into its basic building blocks--a starting point for ongoing transformation. The result is a more flexible, more efficient infrastructure--one that's better-positioned to take on your company's strategic challenges.