Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Increase Productivity and Information Availability with ESB Messaging & Enrichment and Industry Connectivity2009-12-10 IBM
  Learn how Mayo Clinic improved information availability and improved productivity

Mayo Clinic, an internationally renowned group medical practice has embarked on a project to integrate applications and improve the availability of information across departments. Hear how a robust ESB Messaging & Enrichment and Industry Connectivity platform is helping to eliminate point-to-point interfaces and deliver information in real-time to people, applications and devices throughout their organization.

Have your questions answered in a live question and answer session with our special featured speakers.

Featured Speakers:

Jay Clarkson, Lead System Software Engineer, Middleware Interfaces, Information Services, Mayo Foundation

Chris Vavra, Senior Product Manager, IBM WebSphere

Tags: Management, Data Infrastructure, User Satisfaction, Management		   
whitepaper Consolidate Management Software and Reduce Cost2009-07-20 IBM
  Organizations are feeling the pressure of economic uncertainty—directly in their own financial statements, with their business partners and customers and through the constant barrage of stories about troubling economic conditions and weak market and industry trends. Faced with challenges to reduce costs, at the same time they strive to closely align IT infrastructure to the business.

The solutions from IBM Tivoli provide an effective way to address these challenges. By consolidating with monitoring and management solutions from IBM Tivoli, organizations can reduce the costs of managing their IT infrastructure, increase their payback and align IT closely with the business.

Attend this Jam today and join EMA analysts for their findings on the benefits of consolidation to application management solutions. And, learn more about the benefits of following a phased approach to consolidation with Tivoli's application management solutions.

Register today to attend this on demand IBM event!



Tags: Internet and Web, Enterprise Planning, User Satisfaction, User Satisfaction		   
whitepaper Atrium Core Implementation Best Practices2009-06-30 BMC Software
  The presenter will provide best practices for the CMDB Usage focusing on common CMDB use cases and deployment sessions, CMDB Implementation lessons learned and Features/Demo of Atrium CMDB 7.5.

Tags: User Satisfaction, 		  
whitepaper Learn About BMC's AlarmPoint Alert Management Platform and Watch the Product in Action2009-06-11 BMC Software
  Now, more than ever, organizations are feeling the pressure to do more with less while still accelerating core ITIL processes, reducing IT operations costs, and improving operational effectiveness. Alert Management can help companies combat the pressures of business initiatives by accurately and efficiently targeting and delivering critical service delivery and service support notifications before they affect the business. The presenter of this webcast gives demonstration featuring an introduction to Alert Management.

Tags: User Satisfaction, 		  
whitepaper Making the switch from Exchange to Google Apps - A Customer Success Story2009-05-22 Google
  Serena Software, a leading provider of software to accelerate application development, recently migrated its messaging system from Microsoft Exchange to Google Apps - and did so with an unorthodox approach.

Join this live TechRepublic Webcast to hear how and why Serena Software decided to move to Google Apps. You'll learn how Serena Software planned a "big bang" approach to migration for its global employee base - and succeeded.

Host James Hilliard and featured guest speakers Ron Brister, Senior Manager - Worldwide IT Operations, and Arron Privatsky, Sr Systems Admin / Technical Lead both with Serena Software will take your questions on how to successfully make the switch from an Exchange environment to Google Apps.

Topics will include:
  • How these two skeptics turned into Google Apps advocates
  • Why the "big bang" approach is the least risky migration option
  • Strategies that take the best advantage of Google Apps

Register Today!

Tags: Enterprise Planning, Internet and Web, User Satisfaction, Office Suites		   
whitepaper What's New in BMC Remedy Service Desk 7.52009-05-13 BMC Software
  The attendee of this webcast will learn how to take the service desk to the next level and provide added value to the business using ITIL best practice processes. This webcast gives a demo of what's new in the latest release of BMC Remedy Service Desk 7.5 and the attendee will learn how the service desk can provide more value to the business.   
whitepaper What's New in BMC Remedy Change Management 7.52009-04-29 BMC Software
  Experts agree that people and process failures cause 80 percent of downtime. The attendee of this webcast will learn about new functionality in Release Management, Change Impact Analysis and Collision Detection. The attendee will hear how customers achieved 20-40 percent gains in efficiency, accuracy, and service quality by reducing the number and frequency of change-related system failures.

Tags: User Satisfaction		   
whitepaper What's New in BMC Atrium 7.52009-04-22 BMC Software
  The attendee of this webcast will learn how the latest innovations in the new BMC Atrium 7.5 release can bring new energy to the infrastructure and the ITIL processes. This webcast will show how the advances in BMC Action Request System, BMC Atrium CMDB, and BMC Atrium Discovery make it simpler than ever to increase IT's business impact while making the most of the resources one already have.

Tags: User Satisfaction, 		  
whitepaper What's New in BMC Service Management Process Model 7.52009-04-15 BMC Software
  BMC Service Management Process Model is based on a set of field-proven processes that have been deployed in more than 30 countries. These processes and the work instructions behind them enable to bridge the gap between ITIL theory and the service management applications. The attendee will see how one can lower costs, reduce implementation timeframes, and improve staff productivity by using ITIL best practices integrated into the BMC Remedy IT Service Management Suite.

Tags: User Satisfaction, 		  
whitepaper Making the Move to BMC Remedy IT Service Management 7.52009-04-08 BMC Software
  The new version contains major user-interface enhancements and new capabilities that will increase productivity, improve prioritization, and reduce errors. The attendee will hear the best approach for planning, executing, and upgrading from BMC Remedy IT Service Management versions 5, 6, or 7 to version 7.5.

Tags: User Satisfaction,