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 TitleDate AddedCompany
whitepaper When Serious Project Management Is a Critical Business Requirement...2005-05-13 California Institute of Technology
  When "serious" project management is a critical business requirement, project managers need to integrate cost, schedule and technical scope of work across the project, and apply earned value management (EVM). When "serious" project management is a critical business requirement, managers need to integrate cost, schedule and technical scope of work across the project, and apply earned value management. In this paper, you will learn how JPL integrated Oracle Projects with COTS software for schedule and cost management to provide a powerful tool for project managers.

Tags: Accounting Applications, Services
  
whitepaper Defining IT Portfolio Management2004-09-29 Forrester Research
  Business cases for IT investments are now the norm rather than the exception. However, projects are still considered individually as discrete investments. Likewise, there is often a segmentation between new application spending, the realm of project portfolio management (PPM), existing application maintenance, the realm of application portfolio management (APM), and infrastructure investment. As of yet, few, if any, organizations are looking holistically at the entire IT budget as a unified suite of investments. IT organizations can apply many of the same tools the financial community uses to build and manage financial portfolios to maximize benefits, mitigate risks, and better meet the needs of its constituent customers. Although the science of IT portfolio management is in its infancy, understanding the concepts and laying the groundwork now will allow for quicker adoption later as the tools and tenets become better defined over the coming years. The ultimate goal is delivering to the organization predictable and higher returns at the appropriate level of risk. Following, Forrester lays out the basic concepts and definition of IT portfolio management, its relationship to other management processes, and Forrester's research agenda for coverage of these areas.

Tags: Business Management, Software Project Management, Strategic Planning, Services
  
whitepaper Improve Your AD Requirements Management2005-04-18 Borland Software
  In this Gartner white paper from Borland Software, industry experts provide a guide to improving requirements definition and management for application development. Learn about current and future market dynamics and how to improve both the quality and the delivery cycle of your applications.

Download it now.

Tags: Software Project Management, Software Engineering, IT Manufacturing, Strategic Planning, Methodology, Services, IT Reliability
  
whitepaper Using Project Portfolio Management to Improve Business Value2005-04-15 IBM
  Many organizations use portfolio management techniques to determine the type of business they want to pursue or what IT project investments to make. Project Portfolio Management (PPM) incorporates an added dimension to this approach through the use of project management disciplines and ongoing governance to ensure that the project investment portfolio is meeting its desired objectives. This paper provides a high-level introduction to both PPM and the IBM tools that can help organizations implement it.

Tags: Services
  
whitepaper Differentiating the Business Value of Microsoft Office SharePoint Portal Server 2003 and Windows SharePoint Services2005-04-01 Software Spectrum
  Microsoft customers and partners have asked for more information that differentiates and more clearly articulates the business value of Windows SharePoint Services 2.0 and SharePoint Portal Server 2003. This white paper is for business decision makers and IT-focused business professionals who work in medium and large organizations that have deployed or are evaluating the deployment of Windows SharePoint Services and want a better understanding of SharePoint Portal Server.

Tags: Portals, Streaming Media, Web Protocols, XML, Document Management, Groupware - Workflow, Software Project Management, Middleware, Windows NT - 2000 - 2003, Web Services, Collaborative Web, Methodology, Services
  
whitepaper Enabling Superior Enterprise Project Collaboration: New Capabilities in EMC Documentum eRoom Support Managers and Knowledge Workers Alike2005-04-01 EMC
  In the global economy, the composition of project teams increasingly transcends geographic, functional, and organizational boundaries. As a result, effective project management lies at the heart of every successful manager's job. Collaborative project management enables managers to execute tasks, resolve issues, manage input from a variety of sources and successfully complete project deliverables. When projects demand a rapid response to meet key business milestones, EMC Documentum eRoom delivers by giving managers and executives a suite of project management and decision-making tools that enable them to apply resources strategically and maximize project effectiveness.

Tags: Collaborative Web, Resources Mgmt.,
  
whitepaper Analyzing Performance and Availability: Best Practices for Root-Cause Analysis and Triage2005-04-01 Mercury Interactive
  See how how you can use Mercury Business Availability Center to monitor performance and availability from an end-user perspective to improve your production triage and root-cause analysis processes.

Tags: Customer Support Services, Business Strategies, Business Management, Groupware - Workflow, Procurement - Purchasing, Business Intelligence - Data Warehousing, IT Manufacturing, Service Level Management, Resources Mgmt., Methodology, Services, High Performance Computing
  
whitepaper Best Practices for Service-Level Management2004-12-01 Forrester Research
  Aligning IT with business objectives and showing the value of IT to the business is often seen as the Holy Grail by many CIOs. Among the potential ways of demonstrating IT value, reporting and constantly improving the quality of IT services is an effective first step. But service-level management (SLM) is often the most misunderstood aspect of infrastructure management: IT operations often see SLM as another name for infrastructure performance management. This confusion comes from the difficulty of defining both IT services and the metrics used to measure them. Many service-level agreements (SLAs) are crafted from whatever IT can measure rather than from what is really meaningful to the service user. SLM for IT services should take the role that quality management plays in other industries. SLM provides the verification that what is delivered conforms to user expectations and identifies the areas to be improved for a better service. SLM should be more than a reporting tool; it must also be used to identify and remedy process problems in service delivery.

Tags: Knowledge and Data Management, Data Quality, Database Management, Services
  
whitepaper Project Management: Web-based Content Management & Collaboration Solution0000-00-00 Intuit
  QuickBase from Intuit provides information management and data sharing capabilities for teams small and large. This unique, Web-based solution combines collaboration, content management, and many other features that can be used for project and document management, sales force automation, CRM, bug tracking, and much more...

With QuickBase, your team can:
  • Save time by accessing, managing and sharing data in one central place on the Web
  • Receive automated e-mail notifications to ensure that important details donÂ’t fall through the cracks.
  • Track and manage projects, issues, sales data, IT assets, marketing campaigns, and more.
  • Create charts, graphs, timelines, and calendars to analyze data—all with just a few mouse clicks.
  • Launch applications in record time using more than 50 ready-to-customize applications.
Try web-based QuickBase from Intuit free for 30 days.

Tags: Knowledge and Data Management, CRM Software, Database Management, Methodology, Services
  
whitepaper Successful Innovation Management: System or Serendipity?2005-03-19 PMFORUM
  To be successful in innovation management, any company [shall] establish the corporate culture that motivates project teams to maximize potential business benefits of project success and minimize potential negative impacts of project failure. Managing innovation is inherently risky. Many uncertainties about future events arise from both internal and external sources. Active Risk Management (ARM) recognizes that these uncertainties can be either threats or opportunities, and ARM endeavors to position the enterprise so that it enjoys most of the benefits of opportunity while avoiding most of the pain associated with threats.

Tags: Services