| Title | Date Added | Company | |
|---|---|---|---|
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Tips on Applying for and Passing the PMP or CAPM Exam | 2007-01-01 | Global Knowledge |
| This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. | |||
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Measurement for Maturity and Process Improvement Using DataDrill EXPRESS | 2007-01-26 01:00:27 | Distributive Software |
| This white paper presents an overview of an effective measurement process, including guidance for implementing measurement within the CMMI, a popular process improvement framework. To help put the information here into action, the use of automated measurement tools is described using Distributive's DataDrill Express product as an example. | |||
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What's Driving eBusiness | 2006-11-04 01:00:15 | Comergent Technologies |
| Anything for the Customer: Why Web Self-Service Matters This informative white paper draws on a recent survey of over 200 executives across global industries to reveal the top drivers influencing eBusiness initiatives, including a detailed look at how eBusiness supports corporate goals such as optimizing customer and partner experience, improving operational efficiency and effectiveness, and staying competitive. Download the recent article, Anything for the Customer: Why Web Self-Service Matters, featured in destinationCRM, to learn about critical factors for ensuring a successful Web self-service experience. | |||
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Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent | 2006-11-04 01:00:15 | Comergent Technologies |
| Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent By making it easier for customers to do business with you, however and wherever they choose, service-oriented eBusiness applications improve sales and accelerate order fulfillment. Download this in-depth white paper to learn about the value of service-oriented eBusiness applications, how to further leverage and extend your existing CRM and ERP investments, and proven steps and implementations on making SOAs real based on leading company case studies. | |||
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Leverage Oracle Investments with eBusiness To Reach Customers and Partners | 2006-11-04 01:00:15 | Comergent Technologies |
| Leverage Oracle Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with Oracle applications to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? " This in-depth white paper focuses on how to leverage and extend your Oracle Applications with an eBusiness solution to achieve customer- and partner-facing operational success. | |||
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Leverage SAP Investments with eBusiness To Reach Customers and Partners | 2006-11-04 01:00:15 | Comergent Technologies |
| Leverage SAP Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with SAP software to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? This in-depth white paper focuses on how to leverage and extend your SAP systems with an eBusiness solution to achieve customer- and partner-facing operational success. | |||
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Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales | 2006-11-04 01:00:15 | Comergent Technologies |
| Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales Companies have made significant investments in ERP and CRM solutions in terms of money, time and resources. These systems automate core business processes such as manufacturing, finance and sales operations, while managing critical master data of products, customers and transactions Corporations must find a way to leverage and extend these systems in order to increase sales, improve customer satisfaction and increase channel effectiveness and efficiency - all factors that have a significant impact on the bottom line. | |||
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Driving eBusiness adoption - an essential guide | 2006-10-26 14:29:34 | Comergent Technologies |
| The Internet has had a far-reaching impact on all companies, dramatically changing the way business is conducted globally. Through eBusiness, companies can engage directly with their customers and partners online and automate all external-facing processes with a range of self- service applications, including ordering, information gathering, quoting, guided configuration of products and services, creating service renewals, managing warranties, handling product and parts replenishment and developing on-line catalogs. Via eBusiness, companies can reach customers and partners through a wide variety of coordinated, customer-centric sales and service touch points - all at the speed of light. The ultimate result is competitive advantage.
This whitepaper is a Silicon.com must-read document - download your copy and start driving eBusiness adoption now! |
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Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness | 2006-09-21 | LogiGear |
| This LogiGear white paper presents an innovative approach to integrating global resourcing with automated software testing—an approach that can help today's development organizations better meet their exacting time-to-market, cost containment, and quality goals. The paper explains how Action Based Testing (ABT), a structured methodology that underlies automated software testing, can help ISVs and other software developers speed their products' time-to-market—without sacrificing quality. It's a must-read resource, especially if you're considering whether or not to outsource your critical code testing functions to an offshore vendor. | |||
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Best Practices for Building Performance in From the Start | 2006-09-22 01:00:14 | Compuware |
| Today's highly complex infrastructures and applications, coupled with limited resources, time constraints and the need for greater collaboration among IT teams, make implementing an effective application performance assurance strategy a challenge. Developing such a strategy requires input and collaboration from many disciplines within IT and the business. Despite this challenge and the amount of work involved, businesses want to take their service from good to great, and recognize the fundamental importance for assuring application service. Businesses that meet the challenge stand to gain substantial benefits, including optimally running applications, satisfied end users, efficient use of IT staff and, most importantly, business success and growth. |
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