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Title Date Added Company

New Operating System Helps Global Construction Company Maintain Data Integrity 2006-12-01 Microsoft

The IT Department must manage the integration of new companies into the Kingspan IT network, and the challenges that come with expansion. Data integrity is essential and must not be compromised - whether it is on servers, desktop computers, or portable computers - so security is paramount. In preparation for the impending release of Windows Vista, Kingspan has been evaluating the new Microsoft operating system and, in particular, features such as Windows BitLocker Drive Encryption and Windows Rights Management, which help safeguard and manage information and data on portable computers, desktops, and devices.

Tags: Windows Vista

Measurement for Maturity and Process Improvement Using DataDrill EXPRESS 2007-01-26 01:00:27 Distributive Software

This white paper presents an overview of an effective measurement process, including guidance for implementing measurement within the CMMI, a popular process improvement framework. To help put the information here into action, the use of automated measurement tools is described using Distributive's DataDrill Express product as an example.

ING Direct Opens New Frontiers Via Mars Project for Mortgages in the UK 2006-11-13 Capgemini

Three years ago, ING Direct launched a highly successful savings product in the UK. Key tenets of the product were keen pricing, excellent customer service and high levels of automation. The bank wanted to repeat the success on a much more complex process - Mortgages. Critical success factors included convenience and simplicity for customers with high flexibility and automation that exploited technology. ING Direct recognized the scale of the challenge - the largest implementation at any ING Direct business unit, worldwide. Capgemini was closely involved as a strategic partner from the outset. Rational Unified Process (RUP) was deployed as a software development process.

What's Driving eBusiness 2006-11-04 01:00:15 Comergent Technologies

Anything for the Customer: Why Web Self-Service Matters This informative white paper draws on a recent survey of over 200 executives across global industries to reveal the top drivers influencing eBusiness initiatives, including a detailed look at how eBusiness supports corporate goals such as optimizing customer and partner experience, improving operational efficiency and effectiveness, and staying competitive. Download the recent article, Anything for the Customer: Why Web Self-Service Matters, featured in destinationCRM, to learn about critical factors for ensuring a successful Web self-service experience.

Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent 2006-11-04 01:00:15 Comergent Technologies

Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent By making it easier for customers to do business with you, however and wherever they choose, service-oriented eBusiness applications improve sales and accelerate order fulfillment. Download this in-depth white paper to learn about the value of service-oriented eBusiness applications, how to further leverage and extend your existing CRM and ERP investments, and proven steps and implementations on making SOAs real based on leading company case studies.

Leverage Oracle Investments with eBusiness To Reach Customers and Partners 2006-11-04 01:00:15 Comergent Technologies

Leverage Oracle Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with Oracle applications to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? " This in-depth white paper focuses on how to leverage and extend your Oracle Applications with an eBusiness solution to achieve customer- and partner-facing operational success.

Leverage SAP Investments with eBusiness To Reach Customers and Partners 2006-11-04 01:00:15 Comergent Technologies

Leverage SAP Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with SAP software to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? This in-depth white paper focuses on how to leverage and extend your SAP systems with an eBusiness solution to achieve customer- and partner-facing operational success.

Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales 2006-11-04 01:00:15 Comergent Technologies

Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales Companies have made significant investments in ERP and CRM solutions in terms of money, time and resources. These systems automate core business processes such as manufacturing, finance and sales operations, while managing critical master data of products, customers and transactions Corporations must find a way to leverage and extend these systems in order to increase sales, improve customer satisfaction and increase channel effectiveness and efficiency - all factors that have a significant impact on the bottom line.

Interneer Case Study: The World Bank/PEER Consultants 2006-11-02 01:00:17 Interneer

The World Bank Group's mission is to fight poverty and improve the living standards of people in the developing world. The World Bank was seeking an engineering firm to commence infrastructure-strengthening construction projects in Grenada. PEER Consultants understood that this project required software capable of making all documents, written communications and assessments of project-related information accessible anywhere in the world through one central system.

Driving eBusiness adoption - an essential guide 2006-10-26 14:29:34 Comergent Technologies

The Internet has had a far-reaching impact on all companies, dramatically changing the way business is conducted globally. Through eBusiness, companies can engage directly with their customers and partners online and automate all external-facing processes with a range of self- service applications, including ordering, information gathering, quoting, guided configuration of products and services, creating service renewals, managing warranties, handling product and parts replenishment and developing on-line catalogs. Via eBusiness, companies can reach customers and partners through a wide variety of coordinated, customer-centric sales and service touch points - all at the speed of light. The ultimate result is competitive advantage.

This whitepaper is a Silicon.com must-read document - download your copy and start driving eBusiness adoption now!

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Title	Date Added	Company
New Operating System Helps Global Construction Company Maintain Data Integrity	2006-12-01	Microsoft
The IT Department must manage the integration of new companies into the Kingspan IT network, and the challenges that come with expansion. Data integrity is essential and must not be compromised - whether it is on servers, desktop computers, or portable computers - so security is paramount. In preparation for the impending release of Windows Vista, Kingspan has been evaluating the new Microsoft operating system and, in particular, features such as Windows BitLocker Drive Encryption and Windows Rights Management, which help safeguard and manage information and data on portable computers, desktops, and devices. Tags: Windows Vista
Measurement for Maturity and Process Improvement Using DataDrill EXPRESS	2007-01-26 01:00:27	Distributive Software
This white paper presents an overview of an effective measurement process, including guidance for implementing measurement within the CMMI, a popular process improvement framework. To help put the information here into action, the use of automated measurement tools is described using Distributive's DataDrill Express product as an example.
ING Direct Opens New Frontiers Via Mars Project for Mortgages in the UK	2006-11-13	Capgemini
Three years ago, ING Direct launched a highly successful savings product in the UK. Key tenets of the product were keen pricing, excellent customer service and high levels of automation. The bank wanted to repeat the success on a much more complex process - Mortgages. Critical success factors included convenience and simplicity for customers with high flexibility and automation that exploited technology. ING Direct recognized the scale of the challenge - the largest implementation at any ING Direct business unit, worldwide. Capgemini was closely involved as a strategic partner from the outset. Rational Unified Process (RUP) was deployed as a software development process.
What's Driving eBusiness	2006-11-04 01:00:15	Comergent Technologies
Anything for the Customer: Why Web Self-Service Matters This informative white paper draws on a recent survey of over 200 executives across global industries to reveal the top drivers influencing eBusiness initiatives, including a detailed look at how eBusiness supports corporate goals such as optimizing customer and partner experience, improving operational efficiency and effectiveness, and staying competitive. Download the recent article, Anything for the Customer: Why Web Self-Service Matters, featured in destinationCRM, to learn about critical factors for ensuring a successful Web self-service experience.
Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent	2006-11-04 01:00:15	Comergent Technologies
Optimizing Customer-Facing Operations Through Service-Oriented Applications by Ziff Davis and Comergent By making it easier for customers to do business with you, however and wherever they choose, service-oriented eBusiness applications improve sales and accelerate order fulfillment. Download this in-depth white paper to learn about the value of service-oriented eBusiness applications, how to further leverage and extend your existing CRM and ERP investments, and proven steps and implementations on making SOAs real based on leading company case studies.
Leverage Oracle Investments with eBusiness To Reach Customers and Partners	2006-11-04 01:00:15	Comergent Technologies
Leverage Oracle Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with Oracle applications to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? " This in-depth white paper focuses on how to leverage and extend your Oracle Applications with an eBusiness solution to achieve customer- and partner-facing operational success.
Leverage SAP Investments with eBusiness To Reach Customers and Partners	2006-11-04 01:00:15	Comergent Technologies
Leverage SAP Investments with eBusiness To Reach Customers and Partners Many companies have made significant financial investments with SAP software to enable their business and streamline processes. These investments are extremely valuable; however, a key question to ask is "how have they added value to doing business with your customers and partners? This in-depth white paper focuses on how to leverage and extend your SAP systems with an eBusiness solution to achieve customer- and partner-facing operational success.
Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales	2006-11-04 01:00:15	Comergent Technologies
Beyond CRM and ERP: eBusiness to Optimize Customer and Partner Sales Companies have made significant investments in ERP and CRM solutions in terms of money, time and resources. These systems automate core business processes such as manufacturing, finance and sales operations, while managing critical master data of products, customers and transactions Corporations must find a way to leverage and extend these systems in order to increase sales, improve customer satisfaction and increase channel effectiveness and efficiency - all factors that have a significant impact on the bottom line.
Interneer Case Study: The World Bank/PEER Consultants	2006-11-02 01:00:17	Interneer
The World Bank Group's mission is to fight poverty and improve the living standards of people in the developing world. The World Bank was seeking an engineering firm to commence infrastructure-strengthening construction projects in Grenada. PEER Consultants understood that this project required software capable of making all documents, written communications and assessments of project-related information accessible anywhere in the world through one central system.
Driving eBusiness adoption - an essential guide	2006-10-26 14:29:34	Comergent Technologies
The Internet has had a far-reaching impact on all companies, dramatically changing the way business is conducted globally. Through eBusiness, companies can engage directly with their customers and partners online and automate all external-facing processes with a range of self- service applications, including ordering, information gathering, quoting, guided configuration of products and services, creating service renewals, managing warranties, handling product and parts replenishment and developing on-line catalogs. Via eBusiness, companies can reach customers and partners through a wide variety of coordinated, customer-centric sales and service touch points - all at the speed of light. The ultimate result is competitive advantage. This whitepaper is a Silicon.com must-read document - download your copy and start driving eBusiness adoption now!