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 TitleDate AddedCompany
whitepaper AutoLAB "The Employability Auto Program"2006-06-08 01:00:27 LJ Group
  According to the Director of the North Kansas City Schools School to Career Program, their impressive new auto program has one major objective. To get 95% of the graduates into employment. To-date they are on track to achieve that, the other 5% typically go on to 4 year college to study engineering. A 'Softskills' project is being used, to get students to look for sponsorships, for parts for the car and donations.   
whitepaper Software Testing as a Strategic Business Advantage2006-09-15 09:58:11 IBM
  Developer testing, user testing, outsourced testing, ad-hoc testing--however it works in your organization, testing plays a crucial role in the successful delivery of today's complex, heterogeneous, business-critical software systems. As software development is becoming more sophisticated, companies are discovering that when armed with the right tools, processes, and people - testing teams add tremendous value in solving the complex problem of delivering high quality enterprise software systems. This white paper discusses the importance of implementing a more proactive approach to testing that supports team communication and iterative, early testing in order to detect flaws early in the software life cycle.   
whitepaper GE Healthcare: Leveraging Expert Knowledge and Web Self-service to Solve Complex Support Problems2006-07-24 09:26:02 Kaidara Software
  While the concept behind "self-service" is well intentioned and offers extensive positive economic and service level opportunities, customer and technical support managers must choose the solutions that will best serve their customers, fit in their current architecture and provide the ROI to justify the cost.

This case study:

  • Demonstrates how organizations can apply best practices using "self-service" to achieve corporate objectives, optimize workforce resources, improve customer satisfaction and reduce costs.
  • How GE Healthcare leverages best practices to address mission-critical customer queries for healthcare institutions such as hospitals.

GE Healthcare aims to resolve each problem once. The Kaidara knowledgebase system intelligently integrates and structures internal content, external support content, and captures new knowledge as new issues arise.

  
whitepaper WinA&D 5.0: System Models, Time Simulation & Dynamic Charts2006-05-26 01:00:26 Excel Software
  Excel Software started shipping WinA&D 5.0, an engineering tool for system analysis, requirements management, software models, code generation, reengineering and scriptable project reports. The new release adds system models, simulation and dynamic charts to its suite of software engineering capabilities. Other enhancements include a project scrapbook, flow, store and external entity Detail dialogs for structured analysis & design, user-interface improvements and new project reports.   
whitepaper Design Professional Charts in PowerPoint2006-07-24 12:53:12 Citrix Online
  If you have attended any presentation using PowerPoint®, you know how annoying those poorly made charts can be (you know, the ones where you can't make immediate sense out of the bars and numbers). But you can easily avoid these built-in presentation flaws by becoming aware of a few basic "information design" guidelines that help make the numbers talk and keep the fluff from confusing your audience.

Join us for a Webcast to start learning these PowerPoint fundamentals. Watch as Communication design expert Robin Good, connecting from Rome, showcases 10 information design guidelines that you can immediately put to use to improve the legibility and effectiveness of your Powerpoint graphs and charts.

At this Webcast we will:

  • Point out the pitfalls of PowerPoint's default features
  • Demonstrate how to turn an ugly PowerPoint presentation into something legible and professional

Speakers:
Robin Good, Executive Editor, MasterViews.com and Eric Choi, GoToMeeting Corporate Product Marketing Manager, Citrix Online

  
whitepaper Defining a Road Map for the Future2006-04-13 Capgemini
  Raiffeisen set ambitious performance goals for itself including both revenue increases and costs savings. Facing this situation, Raiffeisen wanted to align and optimize local operations to allow for exploitation of group synergies such as economies of scale and new technology implementations. Capgemini helped Raiffeisen develop a strategy for operations & IT through to 2008. In an intensive four month project, major operational areas were assessed and improvement measures defined. For the bank, it was the first time it achieved visibility into the individual country projects and unique challenges faced by each country.   
whitepaper Maximizing Value Through IT Services2006-07-04 05:22:58 CA (Computer Associates)
  This paper describes how running IT as a service-based business has the potential to improve both the real and perceived value of IT to the enterprise. The role of the IT Service Catalog, a critical enabler, is given particular attention. The paper also describes: The circumstances and drivers encouraging a service-based approach to IT; Description and characteristics of an IT Service; Description and characteristics of an IT Service Catalog; Benefits to IT and the enterprise; Considerations for implementation and Opportunities to accelerate results while minimizing risk.   
whitepaper Measuring Application Performance in SOAs2006-09-11 12:44:13 Compuware
  This white paper from Compuware discusses the need for comprehensive testing of .NET applications within service-oriented architectures (SOAs). It explains why performance bottlenecks that aren't apparent when components are developed and tested separately often come to light only after an application starts interacting with other Web services. Download the paper to learn why, when profiling .NET applications, you need to analyze both the execution times associated with each line of code, as well as the number of times each line executes.   
whitepaper NHS Wales and Informing Healthcare Develops Portal for Patients2006-03-23 Capgemini
  National Health Service Wales launched Informing Healthcare (IHC) in 2003 to implement information and communication technologies to support modernizing health services in Wales. To allow citizens to access health-related information via a secure website, IHC launched a program to create "My Health Online", a portal designed for patients in Wales. Capgemini was invited to collaborate with IHC, PA Consulting Group and Millar Hutchison working on behalf of NHS Wales. Each partner brought specific strengths to turn vision into reality, working seamlessly against demanding timescales and budget constraints.   
whitepaper IT Project Portfolio Management and the Application Life-Cycle: Understanding the Market and Enabling IT/Business Coordination2006-03-08 05:49:43
  Borland is pleased to offer you a free copy of IDC's latest white paper. IT Project Portfolio Management and the Application Life-Cycle: Understanding the Market and Enabling IT/Business Coordination This is a must read for IT leaders tackling the strategic and operational challenges of IT business alignment, off-shoring, outsourcing and regulatory compliance.