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 TitleDate AddedCompany
whitepaper MessageLabs Intelligence: "Do you want spam with that spam?"2006-12-13 01:00:24 MessageLabs
  This report provides the latest threat trends for October 2006, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content. October marks the beginning of the spam season this year in the run up to the holiday period, with MessageLabs seeing a sharp increase in levels this month, especially in the past few weeks. As predicted in the September/Q3 MessageLabs Intelligence report, spam is not going away. This increase is largely attributed to the huge rise in botnet activity over the past few weeks. There are two contributing factors compounding this issue...   
whitepaper Application Performance Management Survey Report2006-11-29 01:00:19 Compuware
  How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications   
whitepaper VoIP Quality: Can you make the right call?2006-11-29 01:00:19 Ovum
  73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006   
whitepaper Growing opt-in lists--turning web browsers into buyers: Best Practices to Succeed2006-10-24 12:09:56 GOT
  "Pay-per-click" banners, search marketing, website SEO optimization...business owners are investing more money than ever driving traffic to their Web sites in the hope of generating sales. According to Jupiter Research the number of people shopping online is well over 64 million and increasing at a rate of 10 per cent every year. More broadly, that translates into 17 plus billion dollars up for grabs during the holiday months of November and December alone.

It is no wonder business owners are scrambling to gain competitive traction, by utilizing loyalty-building email marketing tactics to capture these visitors, and communicate with them in an ongoing revenue-producing way. Without question, the easiest way to find relevant email addresses is to ask every consumer who visits your Web site for theirs. Download this White Paper to learn the most effective methods for capturing site traffic, and using email marketing to turn these browsers into long-term, repeat buyers.
  
whitepaper How SpringCM is Serving Healthcare: Security, Privacy and HIPAA Policies2007-01-08 13:50:09 SpringCM
  This SpringCM case study discusses the privacy and security requirements of the Health Insurance Portability and Accountability Act (HIPAA). It explains how SpringCM is helping a New York-based psychiatric hospital and other health care organizations better manage their HIPAA compliance obligations. Download the paper to learn how SpringCM's affordable monthly subscription service, which doesn't require any additional hardware or software, takes the guesswork out of safeguarding Protected Health Information (PHI) as defined by HIPAA.   
whitepaper Best Practices for Building Performance in From the Start2006-09-22 01:00:14 Compuware
  Today's highly complex infrastructures and applications, coupled with limited resources, time constraints and the need for greater collaboration among IT teams, make implementing an effective application performance assurance strategy a challenge. Developing such a strategy requires input and collaboration from many disciplines within IT and the business. Despite this challenge and the amount of work involved, businesses want to take their service from good to great, and recognize the fundamental importance for assuring application service. Businesses that meet the challenge stand to gain substantial benefits, including optimally running applications, satisfied end users, efficient use of IT staff and, most importantly, business success and growth.   
whitepaper Performance-Driven Software Development2006-09-22 01:00:14 Compuware
  When software automates business processes, software performance is the limiting factor for business performance. A slow order processing engine necessarily means slowly processed orders. Even though software performance matters to the business, it's low on the priority list for most application development organizations. To meet business needs — and to improve the efficiency of their own operations — development shops must mature their performance practices from pure firefighting to performance-driven development.   
whitepaper Investigating apparent traffic anomalies to ensure peak performance of Permanent TSB's online banking system2006-09-22 01:00:14 Compuware
  In 2001, the bank launched Online Consumer Banking, followed in 2005 by Online Business Banking. The system was developed by the Bank's own in-house IT department and operates 24 hours a day, 365 days a year. Security and customer service are both critical success factors, and a high level of performance is key to success. System usage has been very intensive since it went live. It peaks each weekday morning when offices open for business and when consumer customers carry out their transactions.   
whitepaper "Going Up, Going Down!" - A Review of Quarter 2/20062006-09-15 10:47:40 MessageLabs
  Welcome to the June Edition of the MessageLabs Intelligence monthly report. This report provides the latest threat trends for June 2006, as well as a quarterly retrospective, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content.   
whitepaper Trends 2006: Web Content Management2006-03-17 07:14:14
  In the post-bubble era, demand is once again on the rise for Web content management (WCM), fueled by recognition that the Web — and all online channels, including email, wireless channels, and in-store kiosks — has become a primary means of interacting with external constituencies. In addition, enterprises focused on improving the customer experience recognize that they need to align content with end users, and that they need solutions that help them do something with their content. These enterprises are seeking WCM solutions that: 1) support persuasive content initiatives — those that drive revenue or increase customer satisfaction; 2) enable business users to own the management and delivery of content; and 3) support IT consolidation and architecture needs. To do this, enterprises need WCM products focused on usability, content delivery, and analytics. As enterprises continue to place greater focus on the customer experience, ECM suite vendors lacking strong persuasive content capabilities will quickly snap up the few remaining WCM pure-plays that excel in customer-facing sites, including Day Software, FatWire, and Tridion.   

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