Overview
Today's server rooms and data centers are challenging environments to control and manage. IT staffs need to be experts in all types of equipment that make up today's data centers, including servers, routers, switches and other devices. They are charged with maintaining operations performance in multiple locations with limited resources - all while keeping costs down. BIOS-level control or console-level control is critical in bringing up a downed server. This is where hardware-based KVM (keyboard, video, mouse) and serial console management tools are so effective. They help IT professionals restore service and fix device-related problems without ever having to come into direct physical contact with the actual devices.
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