Online Job Recruiter Uses New Web Conferencing for Sales Calls, Improves Sales

Overview

CareerBuilder, a Chicago-based online recruitment service, differentiates itself from its competition by partnering with other online entities to bring together companies and potential employees. As a result, its sales force is a vital part of the company's large - and growing - operations. To conduct calls, the sales force had to rely on an outdated Web-conferencing solution, whose cumbersome interface, frequent downtime, and lack of effective presentation tools were losing the company business. To help increase sales, CareerBuilder started using Microsoft Office Live Meeting. As a result of the switch, the company has greatly improved the quality of its sales calls, eliminated downtime, and boosted its sales numbers.