Nortel Converged Networking Solutions Support a Rapidly Growing Global Manufacturing, Distribution and Retail Operation for Fossil, Inc.

Overview

Fossil, Inc., a design, development, marketing and distribution company, is known principally for its extensive line of fashion watches sold in its own retail stores and in department stores worldwide. Fossil, Inc. needed a scalable, highly reliable converged data and voice network to support its mission-critical applications and accommodate rapid growth. A dual-core Nortel Ethernet Routing solution at headquarters, paired with converged voice and data networking, Nortel Multiservice Switches at retail sites and a Nortel Contact Center solution for customer support ensures global availability of mission-critical enterprise applications and helps Fossil deliver superlative customer service.