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Format: PDF

Date: 06/01/2007


An Open Approach to Advanced Voice Applications for Cisco CallManager

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Overview

This paper highlights an open approach to IP telephony applications that, running alongside CallManager, has the power to change how your business communicates, inside and out. It is these "next-generation" open applications, and not the phones or the PBX, that will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easilyas email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. As a perfect complement to your Cisco VoIP rollout, these new end-user capabilities make your organization more productive, more responsive, and ultimately more competitive. Download this informative white paper to learn more.