Unified Application: Uses and Benefits

Overview

Many benefits of deploying an IP Communications (IPC) system are, by now, well-known and well-documented. However, once the basic IPC foundation is set, there are several additional applications that can leverage this converged IP network even more fully. Quantifying the real productivity gains and out-of-pocket cost savings of these relatively new value-added Unified Communications applications can be challenging for those organizations considering an investment in IPC1. Yet if armed with such information, potential adopters could make a far more comprehensive ROI justification for their planned deployments. One source of such information are benchmarks from current users−data which until now has been in short supply.