White paper: IBM's Unified Communications and Collaboration Strategy

Overview

The economic wins in this decade and the next will likely go to those organizations that can streamline the flow of knowledge and information throughout the enterprise. A new paradigm for the real-time, ad-hoc global communications and collaboration called unified communications provides a framework for doing so. Unified communications systems bring together collaborative capabilities including presence, instant messaging, telephony, audio conferencing, web conferencing, unified messaging, mobility, and video conferencing through simple and easy to use interface