Retail Services Firm Uses Terminal Services to Give Customers Real-Time Data Access

Overview

Facility Maintenance Services (FMS) needed a reliable, safe solution to provide an access platform for its LOB application for its customers and remote employees. In making its decision, the company considered the cost of Windows Server 2008, the cost of the third-party skills required to deploy it, interoperability, performance, any new hardware costs, and the relative availability of the skills to use it out of the box. FMS considered the possibility of Citrix (which would cost FMS $30,000) and rewriting the LOB application entirely ($50,000). However, the company ultimately chose Windows Server 2008 because it expected the operating system to work with the LOB application and provide minimal disruption.