Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements

Overview

Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. Engineered to deliver performance that meets the needs of the largest global deployments, Microsoft Dynamics CRM has been tested for user scalability, data scalability, and network performance. This white paper focuses on network scalability improvements.

Microsoft has made significant enhancements to the architecture of Microsoft Dynamics CRM 4.0 to improve network performance. Test results demonstrate network bandwidth utilization improvements of up to 94%. Improvements were evaluated in the number of round trips, bytes sent, and bytes received. Because the bandwidth utilization associated with a page can change after the first time the page is loaded, both initial (cold) and subsequent (warm) page loads were tested.