IT Analysis - Are SMBs Getting Enough?

Overview

There is plenty of 'Hubbub' in many countries around whether customers are getting the broadband speeds advertised by their Internet Service Providers (ISPs), highlighted again most recently in the UK with a series of populist news items. A new code of conduct from the UK's telco and media regulator, Ofcom, aims to stop what many believe are an attempt by the industry to mislead customers. Now it is fair to wrap the industry's collective knuckles to stop "Up to 8MB/s" claims, when many customers are so far from the telephone exchange that the reality is the best they'll achieve is 2MB/s - far better to let the customer know what they can expect.