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 TitleDate AddedCompany
whitepaper Understanding Windows Mobile Security2010-07-06 JupiterMedia
  One topic the user really needs to understand when deploying Windows Mobile applications is security. Often, developers spend a lot of time developing and testing their applications on emulators. However, applications that are working perfectly on emulators often break mysteriously on real devices. A large part of this can be attributed to the lack of understanding of the security policies implemented on Windows Mobile devices. In this paper, the user will learn about the security provisioning of Windows Mobile devices and how he or she can provision the own Windows Mobile device using the Device Security Manager (included with Visual Studio 2008).

Tags: Mobile and Wireless, Software Development Tools		   
whitepaper Power Solutions Article:  Highly Available Virtualization with Microsoft Hyper-V and SCVMM 20082009-11-04 Dell EqualLogic
  In virtualized environments, high availability can be critical to avoiding lost revenue, maintaining productivity, and protecting data from system failure. Combining Microsoft® Hyper-V™ technology with Microsoft System Center Virtual Machine Manager (SCVMM) 2008 on Dell™ platforms can help organizations create highly available virtualized systems while offering simplified management, dynamic performance, workload optimization, and reduced costs.

Tags: IT Infrastructure, Software Development Tools, Server Platforms - OS, Server Hardware		   
whitepaper CDPS Analyst Interview with John Webster of Illuminata2009-10-26 IBM
  Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have adequate backup and recovery capabilities for their critical data.

Tags: Network Management, Data Infrastructure, IT Budgeting, User Satisfaction		   
whitepaper Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM2009-10-23 IBM
  In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen to this complimentary IBM webcast to catch the latest analyst insights on what matters in the UC market - what is critical - the value of telephony integration - and the benefits of a sound call control strategy. Learn more about IBM's unique philosophy to help organizations extract more value out of their investments for significant cost savings, faster decision making, and effective communication enabled business processes. Plus, have an opportunity to hear from IBM subject matter experts as they discuss the new IBM Lotus® Sametime® Unified Telephony software and Converged Communications Services offerings, and how adding social networking to the UC mix can help organizations extend the value of their company helping to create a much more dynamic and smarter way of doing business.

Tags: Network Technologies, Network Technologies, Internet and Web, Network Technologies		   
whitepaper Selection Criteria for Remote Support Tools2009-10-23 NTRglobal
  Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer satisfaction ratings. Read this report to find out 10 critical selection criteria to use when evaluating remote support platforms, and identify how moving beyond homegrown or freeware tools will accelerate the achievement of business goals for your service and support operation

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Empowered SQL Server Development with Toad for SQL Server2009-10-22 Quest Software
  A database developer's job is a constant series of challenges - from creating and maintaining tables and stored procedures to optimizing indexes and tuning queries. It's not easy - you need to be smart, patient and have a strong understanding of your SQL Server environment.

In this technical brief, see how Quest Software's Toad® for SQL Server can make your job easier. Learn about the powerful features Toad brings to the table, and how it helps you improve code quality while increasing productivity - and peace of mind! Read this technical brief today.

Tags: Internet and Web		   
whitepaper People + Processes + Technology: Creating a Winning Formula for Customer Support2009-10-20 Citrix Online
  You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.

Tags: Internet and Web, Internet and Web, Enterprise Planning, Mobile and Wireless		   
whitepaper Supporting Employees Anytime, Anywhere2009-10-20 Citrix Online
  New business demands require a new approach to end-user support.  This is leading organizations to a remote service delivery model that leverages the Web and Saas technology

Tags: Workflow Management, Software Development Tools, Office Equipment, Mobile and Wireless		   
whitepaper Applying Remote Support Technology for Maximum Impact2009-10-20 Citrix Online
  Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Sales Compensation & Performance Management 2009 Survey Results and Analysis2009-10-13 Varicent
  Based on 1000+ companies, the CSO Insights' 2009 Sales Compensation & Performance Management Report provides summaries of what strategies and tactics companies are employing. The findings offer insights and the report offers suggestions on key elements that should be considered as you plan, deploy and manage compensation plans and sales performance in 2010.

Tags: IT Infrastructure, Business Functions, Customer Management, Mobile and Wireless