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 TitleDate AddedCompany
whitepaper Live Webcast: Telecoms 2.0 - Where is telecoms heading?2008-07-07 ZDNet UK
  UK telecoms is at a crossroads. IT managers face new demands to enable flexible working, deliver converged networks and provide support for multiple applications employing voice, video and media rich technologies. To deliver this, telcos talk about Next Generation Networks: but how does this buzzword translate into delivering the applications required to drive business forward? In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?   
whitepaper MSDN Webcast: Driving Contextual Collaboration With Office Communicator 2007 (Level 300)2008-06-24 Microsoft
  How often have users called or sent Instant Messages (IMs) to each other about information in application? Why not build that communications functionality directly into the application? This webcast use the Microsoft Unified Communication (UC) platform to create contextual collaboration solutions using IM, voice, and video communications built directly into applications. It start by building presence information into an application using the Microsoft Office Communicator 2007 Presence Controls so users can see if coworkers are available and willing to communicate. Using the Office Communicator Software Development Kit (SDK), it uses just a few lines of code to launch IM, voice, video, or conferencing sessions directly from an application.

Tags: Application Development, Collaboration Tools		   
whitepaper TechNet Webcast: Video Conferencing and Interoperability With Existing Systems (Level 300)2008-06-23 Microsoft
  This webcast discusses the current video conferencing solutions and describe how to deploy them. In addition, it explores High-Definition (HD) video and the partner interoperability road map.   
whitepaper TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)2008-06-18 Microsoft
  Wondering how to take advantage of the existing Time Division Multiplexing (TDM) or IP Private Branch Exchange (PBX) infrastructure for unified communications? If so, join this webcast to get the information needed to deploy Microsoft Office Communications Server 2007 in conjunction with TDM or IP PBXs using the "Standalone" and "Co-existence" deployment scenarios and various options, such as gateways and dual-forking. This webcast discusses interoperability scenarios for various PBX manufacturers like Avaya, Cisco, Mitel, and Siemens.

Tags: Application Servers		   
whitepaper TechNet Webcast: Deploying and Managing Your Unified Communications Devices (Level 300)2008-06-12 Microsoft
  Devices are critical for ensuring an excellent voice and video experience. Microsoft Unified Communications (UC) devices, such as Microsoft Office Communicator Phone Edition and Microsoft RoundTable, are plug-and-play devices; hence they have a number of infrastructure requirements for DHCP, DNS, and NTP, in addition to certificate configuration and implementation. This webcast describe these infrastructure requirements and it also walks through how to manage and troubleshoot these devices. The webcast discusses in detail how to deploy these devices and explore the server components needed to update them.

Tags: Voice - Data Integration		   
whitepaper Sprint IPVoice Connect Fact Sheet2008-06-09 Sprint
  Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.

Tags: Voice - Data Integration, TCP - IP, Telecom Services, Cost Control - Risk Mgmt.		   
whitepaper Voice Architectures and Deployment Models2008-06-09 Global Knowledge
  As companies migrate from traditional telephony to Voice over IP (VoIP), there are more design decisions to make when choosing the most appropriate implementation type. The choices include variations of centralized or distributed architectures, as well as a choice of call control protocols. This Cisco training white paper explains some of the choices and their pros and cons.

Tags: Telephony Systems - PBX, Telecom Services, Strategic Planning		   
whitepaper Converged Solutions white paper from Stratecast/Frost & Sullivan2008-06-06 Sprint
  In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge.

This paper from Stratecast describes the attributes of a true customer-centric convergence solution. From these attributes, a framework to measure and compare communication service providers' (CSPs') convergence solutions is constructed. The paper concludes with an attribute review of Sprint's approach to true convergence.

Tags: Voice - Data Integration, Telecom Services, Network Design, Unified Communications		   
whitepaper MPC Industries Headquarters Travel with CEO2008-06-01 Cisco Systems
  MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys including aluminum and copper in cast and forged forms, as well as cast ductile and gray irons. View this video to see how the company relies on Cisco Unified Communications to help CEO and employees enjoy life without sacrificing productivity by connecting people to the office anytime, from anyplace.

To view additional SMB content from Cisco, click here.

Tags: Telephony Systems - PBX, Voice - Data Integration, Telecom Services, Unified Communications		   
whitepaper Medical Office Increases Productivity with New Communications System2008-06-01 Cisco Systems
  Watch this short video to see how Dr. Sunita Jayakar's physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day; reduced time spent initiating phone calls and responding to messages; and achieved more efficient contact with insurance companies, more personal communication with patients, and improved staff collaboration.

To view additional SMB content from Cisco, click here.

Tags: Telephony Systems - PBX, Telecom Services