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 TitleDate AddedCompany
whitepaper 10 Top Reasons Why a Business Should Be Using Conferencing Services2009-09-25 IBS
  This paper outlines possibility of applying to anybody doing business anywhere. One can instantly meet with people in organization, partners, clients, or prospective customers. With products like Reservationless 800 Conferencing, one can e-mail, text or IM a number and access code from Blackberry or other PDA and participants can join instantly. The proximity to a geographically separated client base becomes instantaneous.

Tags: Mobile and Wireless		   
whitepaper Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs2009-09-23 Microsoft
  The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state executive. The main support behind the state's unified communications is the Active Directory service, which is making possible a more effective e-mail system, as well as Internet telephony, presence information, instant messaging, and Web conferencing. Time to administer e-mail has been slashed in half, a single-office deployment of Internet telephony has saved around U.S.$100,000, and the state is testing instant messaging and Web conferencing that could enhance call center operations and telecommuting by remote workers.

Tags: Network Technologies		   
whitepaper Screen Sharing Performance of Web Conferencing Services: Comparative Analysis2009-09-01 Adobe Systems
  As web conferencing becomes increasingly prevalent, users are seeking more sophisticated experiences. Learn about Adobe Acrobat Connect Pro's Turbo Screen Sharing and how it outperforms the industry standard by efficiently utilizing bandwidth and minimally impacting the network infrastructure.

Tags: Internet and Web, Internet and Web, IT Budgeting, IT Budgeting		   
whitepaper Oracle Business Brief - Keeping hold of your customers, especially in tough economic conditions2009-09-01 Oracle
  You know as much as anyone about the challenges faced by midsize organizations. There are always competitors with deeper pockets, customers demanding more for less, and suppliers giving preferential terms to larger organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you:
  • Retain customers by deepening insight and improving service
  • Retain customers cost-effectively with optimized information insight and improved process flexibility
  • Use information insight and process flexibility to retain customers
  • Keep hold of your customers


Tags: Business Functions, Customer Management, User Satisfaction, Office Suites		   
whitepaper Seven Tips & Tricks For Windows 7—Part 42009-09-01 Dell
  Seven Tips & Tricks For Windows 7—Part 4

Tags: IT Professionals		   
whitepaper Seven Tips & Tricks For Windows 7—Part 32009-09-01 Dell
  Seven Tips & Tricks For Windows 7—Part 3

Tags: IT Professionals		   
whitepaper Seven Tips & Tricks For Windows 7—Part 22009-09-01 Dell
  Seven Tips & Tricks For Windows 7—Part 2

Tags: IT Professionals		   
whitepaper Seven Tips & Tricks For Windows 7—Part 12009-09-01 Dell
  Seven Tips & Tricks For Windows 7—Part 1

Tags: IT Professionals		   
whitepaper Integrating the Cisco Unified Presence Server in Your Unified Communications Network2009-08-06 Global Knowledge
  Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've tried to send them an Instant Message just to sit there and wait forever for a response and didn't know why? In this white paper, we will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution (CUPS) version 7.0.

Tags: Network Technologies, Intrusion - Tampering, Financial Services, Software Development Tools		   
whitepaper IT Services Provider Cuts Internal Travel Costs in Half With Video Conferencing2009-08-01 Microsoft
  Dimension Data, a global IT services provider and Microsoft Gold Certified Partner, wanted to reduce travel and enrich communications for the 1,000 employees in its Americas division. Dimension Data deployed a unified communications solution based on Microsoft Office Communications Server 2007 R2 and high-definition video conferencing solutions from industry leader and Gold Certified Partner TANDBERG. Now, employees can initiate a video conference from within Microsoft Office Communicator 2007 R2 simply by clicking a button. Dimension Data has cut both travel and third-party conferencing costs by 49 percent. The company has also reduced its carbon footprint and dramatically improved employee productivity. Reduced travel helps employees balance their work and personal lives more effectively, and the use of video conferencing helps employees feel more connected.

Tags: Software Development Tools