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 TitleDate AddedCompany
whitepaper How to Improve Customer Service2009-12-01 Oracle
  Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving the company time and money.

Tags: Data Infrastructure, Business Functions, Customer Management, Enterprise Planning		   
whitepaper How to Stay Competitive with Online Sales Training2008-12-17 Citrix Online
  Online training, once considered a luxury for small and medium-sized businesses (SMBs), is now a competitive requirement. There is simply no better way for SMBs to cost-effectively meet their growing training needs without creating additional in-person training or travel costs.

BizTechReports.com recently surveyed executives at high-growth companies on the subject of online training. View this on-demand Webinar to hear the results, which show a growing consensus that more frequent training is critical for an organization's success in dynamic environments.

Tags: IT Budgeting, Network Technologies, Staff Training, Business Functions		   
whitepaper Getting Started With LiveMeeting 20072008-12-17 Microsoft
  LiveMeeting 2007 client forms part of the OCS Unified Messaging experience. The attendee of this webcast demonstrates how to get started with The Live Meeting Client as well as learning how to start meetings, change presenters and share content amongst others.

Tags: Network Technologies, Staff Training		   
whitepaper How to Deliver Webinars on a Budget2008-09-04 Citrix Online
  You don't need a corporate marketing department and thousands of dollars to put on effective Webinars.

View this on-demand Webinar to learn the basics of Webinar production for small businesses. Ken Molay, President of Webinar Success, will share how to prepare, produce, promote, and deliver marketing Webinars on a budget.

Tags: Internet and Web, Internet and Web		   
whitepaper TechNet Webcast: Video Conferencing and Interoperability With Existing Systems (Level 300)2008-06-23 Microsoft
  This webcast discusses the current video conferencing solutions and describe how to deploy them. In addition, it explores High-Definition (HD) video and the partner interoperability road map.   
whitepaper Momentum Webcast: Microsoft Online Services (Level 100)2008-03-13 Microsoft Tips
  Microsoft Online Services provide businesses with the latest technologies, but without the burden of managing hardware, deploying patches, monitoring performance, or deploying upgrades. The Microsoft Online family of services offerings provides access for all the business needs - messaging, management, security, and conferencing - without straining the IT resources. The presenter of this webcast explains about the Microsoft portfolio of proven technologies, like Microsoft Office Live Meeting and Exchange Hosted Services in addition to new, exciting service offerings expected in the near future.

Tags: Internet and Web, Office Suites		   
whitepaper Crisis Response and Competitive Advantage2008-03-06
  Leaders with vision and discipline often preside over undisciplined responses to crises and risk their career and their company's bottom line. Whether an organization survives a crisis with its reputation, operations and financial condition intact is determined by the timeliness and quality of the response. The presenter gives a complete understanding of effective crisis response and how it offers a competitive advantage.   
whitepaper Optimizing Your Infrastructure - Live Meeting Series2008-02-27 Microsoft
  The presenters discuss a wide-range of key topics that affect the performance of the IT infrastructure. The attendee will also get advanced notice on upcoming local activities and enjoy guest speakers to help illuminate the topics and keep the webcasts lively and interactive.

Tags: IT Infrastructure, Internet and Web		   
whitepaper TechNet Webcast: Administration and Management of the Live Meeting Service (Level 200)2008-01-24 Microsoft
  This webcast walk through administering and managing the Microsoft Office Live Meeting Service. It covers creating and managing user accounts; storage management; managing a Live Meeting Conference Center, including setting roles, policies, and preferences; and generating administrative reports.   
whitepaper Lead the TelePresence Experience and Expand Market Opportunities2007-12-01 Cisco Systems
  The attended of this webcast will learn how service providers can play an important part in rolling out new, ground-breaking collaboration technology from Cisco. With TelePresence, users will gain access to tremendous revenue opportunities and be miles ahead of the competition, all with minimal risk. The webcast explores how to lead the Cisco TelePresence experience, and the adoption of future collaboration applications, by owning and operating the IP Next-Generation Network (IP NGN) over which TelePresence services run.

Tags: Network Management		   

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