Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs2009-09-23 Microsoft
  The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state executive. The main support behind the state's unified communications is the Active Directory service, which is making possible a more effective e-mail system, as well as Internet telephony, presence information, instant messaging, and Web conferencing. Time to administer e-mail has been slashed in half, a single-office deployment of Internet telephony has saved around U.S.$100,000, and the state is testing instant messaging and Web conferencing that could enhance call center operations and telecommuting by remote workers.

Tags: Network Technologies		   
whitepaper IT Services Provider Cuts Internal Travel Costs in Half With Video Conferencing2009-08-01 Microsoft
  Dimension Data, a global IT services provider and Microsoft Gold Certified Partner, wanted to reduce travel and enrich communications for the 1,000 employees in its Americas division. Dimension Data deployed a unified communications solution based on Microsoft Office Communications Server 2007 R2 and high-definition video conferencing solutions from industry leader and Gold Certified Partner TANDBERG. Now, employees can initiate a video conference from within Microsoft Office Communicator 2007 R2 simply by clicking a button. Dimension Data has cut both travel and third-party conferencing costs by 49 percent. The company has also reduced its carbon footprint and dramatically improved employee productivity. Reduced travel helps employees balance their work and personal lives more effectively, and the use of video conferencing helps employees feel more connected.

Tags: Software Development Tools		   
whitepaper Event Services Company Stays Connected With Unified Communications Solution2009-06-01 Microsoft
  PSAV is leading provider of audiovisual and event technology support to clients worldwide. With 2,500 employees operating from more than 600 locations in North America, PSAV must ensure that employees stay connected no matter where they are working. PSAV was looking to integrate its communications capabilities and reduce the costs it was paying for conferencing services. Working with Microsoft Gold Certified Partner Project Leadership Associates, PSAV determined it could get capabilities it needed using Microsoft Office Communications Server 2007 R2 and Unified Messaging in Microsoft Exchange Server 2007 at a fraction of the cost of competitive offerings.

Tags: Software Development Tools		   
whitepaper Diageo Deploys HP Halo Telepresence Solutions Globally to Increase Collaboration and Help Reduce Costs2009-06-01 Hewlett-Packard (HP)
  Diageo plc wanted to enhance team collaboration and help reduce travel costs globally without experiencing the limitations of more traditional technologies. Diageo plc explored alternative solutions to video-conferencing and expensive face-to-face meetings and initially deployed HP Halo Telepresence Solutions at three primary offices - London, Norwalk (Connecticut) and Singapore. By the end of May, Diageo will have deployed additional HP Halo Telepresence Solutions at further six global sites.

Tags: Internet and Web, Office Suites		   
whitepaper RADVISION Enables Telemedicine at Shasta Community Health Center2009-01-01 RADVision
  Shasta CHC's ISDN-based videoconferencing system was of help to many of the organization's patients but was limited in what it could provide the center. The network could only be used for direct dial, one-to-one connections from the group's headquarters. If it's more rural patients needed to utilize the system, they had to make the extended trip to Redding or visit a location hosted by the NSRHN. To connect all four offices to a voice and video conferencing system, Shasta CHC decided it needed to roll out an IP-based network. The health care system approached RADVISION, which donated its viaIP and OnLAN videoconferencing infrastructure products to replace the old setup.

Tags: Network Technologies, IT Infrastructure		   
whitepaper Vodafone Portugal 3G Video Contact Center From Collab Builds Upon RADVISION Technology and Partnership2009-01-01 RADVision
  With the initial launch of its Vodafone Live! with 3G video calling service, Vodafone Portugal wanted to quickly achieve a critical mass of active users, and enlist users to demonstrate the benefits of the new service to others. RADVISION's SCOPIA 3G Video Gateway was selected for its superior interoperability of multimedia - including video calling, video messaging, video mail and video streaming - between 3G mobile and IP LAN/WAN/PC networks. RADVISION developed advanced SIP functionalities, using the very latest standards, to support COLLAB's requirements for IVR, transfer, conferencing, same agent routing, multi-site/single-queuing and other sophisticated call routing mechanisms.

Tags: Network Technologies		   
whitepaper IT Services Firm Uses Integrated Voice Solution to Build New Applications, Cut Costs2009-01-01 Microsoft
  Based in Finland, Tieto is the largest computer services and software solution provider in the Nordic region of Northern Europe. Most of the company's employees are located in separate offices and collaborate virtually on customer projects. Although Tieto had begun to implement a unified communications infrastructure to make that process easier, the company still had to manage different phone systems and software-based voice solutions. To address that problem, Tieto implemented Microsoft Office Communications Server 2007, which streamlines communications channels. Now 2,000 Tieto employees have unified tools (voice over IP, conferencing, and unified messaging) for communicating, and Tieto developers have the ability to create new internal applications as well as customer solutions.

Tags: Network Technologies, Software Development Tools		   
whitepaper Doosan Heavy Industries America Corporation Equips to Win More Business with Microsoft Dynamics CRM Online2008-12-01 Microsoft
  Learn how Doosan, a global corporation with 20 affiliate companies, used Windows RMS to safeguard its confidential information and intellecutal property, which has helped the company expand its business with confidence.

Tags: Workflow Management, Server Platforms - OS, Office Suites, Office Suites		   
whitepaper How Cisco IT Deployed Global Web Conferencing2007-12-18 Cisco Systems
  The primary goals of this convergence included the following: Improve the voice and Web collaboration experience for all employees. Previously, voice and Web conferencing applications were separate functions. Employees had to use separate scheduling tools and other applications for each system, which often led to confusion and lost productivity. Cisco Unified MeetingPlace offers an integrated platform that addressed Cisco's conferencing challenges with many beneficial features. For example, Cisco Unified MeetingPlace combines IP-based voice and Web conferencing and can integrate video telephony calls via the Cisco Unified Video Advantage product. Cisco IT made the decision to replace the existing mix of conferencing systems with a Cisco Unified MeetingPlace solution.

Tags: Internet and Web		   
whitepaper How Cisco Uses IP Videoconferencing to Communicate With Remote Workers2007-12-18 Cisco Systems
  Enterprises with in-house video production studios can find it difficult to maximize the use and value of these expensive resources. Cisco faced these challenges as demand increased for video production in its four internal studios and other video facilities located around the world. This case study showcases an innovative use of the Cisco Unified Video Advantage product, which gives Cisco many flexible options for video production.

Tags: Internet and Web, Internet and Web