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 TitleDate AddedCompany
whitepaper Web Conferencing Helps Slash Costs of Sales and Services by 80 Percent2006-09-14 01:00:16 Microsoft
  Neulogic, which provides Web design, hosting, and content management services for nonprofit organizations across the United States, is using Web-based virtual meetings to slash the cost of marketing and delivering products and services by up to 80 percent - while retaining profit margins. The virtual meetings are conducted using the Microsoft Office Live Meeting Web conferencing service to replace expensive and time-consuming business travel for the 17-person company. Live Meeting also has helped the company increase weekly customer contacts for its salespeople by 500 percent. The company has become so adept at using Live Meeting that 75 percent of its projects - from initial sales contact through negotiations, product design, deployment, and training - are completed without ever physically visiting the customer.   
whitepaper Software Development Company Cuts Travel, Collaboration Costs With Web Conferencing2006-09-14 01:00:16 Microsoft
  Pacific MindWorks, based in San Diego, develops software for the electronic test and measurement industry. The company has fewer than 10 employees, and therefore staff time is extremely important. Pacific MindWorks used its customers' WebEx to perform product demonstrations, conduct project reviews, and to train customers who were out of the state and even out of the country. However, the software did not always perform correctly. To overcome these problems, Pacific MindWorks implemented Microsoft Office Live Meeting and now has an affordable real-time collaboration solution. With the new solution, the company can have Web conferences with customers, and it saves the cost of sending its employees to customer sites during critical times.   
whitepaper University Supports Remote Students With Web Conferencing Solution2006-09-14 01:00:16 Microsoft
  Faculty and administrators designed Carnegie Mellon University's West Coast Campus (CMU West) with remote students in mind. Commuting is not a viable option for nearly half of the university's students, given their geographic location, and many of the local students are working professionals who attend class remotely to accommodate their work schedules. Shortly after CMU West welcomed its first class of students, faculty members realized that the university's third-party collaboration solutions fell short of expectations. With its means of effectively supporting remote students in jeopardy, CMU West implemented a Web conferencing solution built around Microsoft Office Live Meeting, which supports collaboration and information sharing in real time, regardless of student location.   
whitepaper Software Company Switches Web Conferencing Solution, Reduces Costs by 45 Percent2006-09-14 01:00:16 Microsoft
  With a geographically dispersed work force, software company Firstlogic has used Web conferencing to connect employees with each other and with customers for many years. But it became clear that the performance of the company's WebEx solution, which had worked well for several years, was no longer satisfactory. Service outages were making Web conferencing unreliable, proprietary file formats were hindering access to recorded meetings, and costs were rising ever higher. After researching other options, Firstlogic implemented a solution using Microsoft Office Live Meeting, the Microsoft Office Web conferencing service. The company's employees and customers find Live Meeting much easier to use and access. Firstlogic has reduced its Web conferencing costs by 45 percent, eliminated service outages, and streamlined internal business processes.   
whitepaper Financial Software Company Cuts Travel by 60 Percent With Web Conferencing2006-09-14 01:00:16 Microsoft
  XRT provides financial software solutions designed to assist corporations in maintaining and controlling their cash flow operations. As a company with 10 offices around the globe, Web conferencing was fast becoming an invaluable means of communication for the company. Its North American headquarters relied on another Web conferencing vendor to provide technical support to geographically dispersed customers. But limited bandwidth led to dropped calls, and rigid licensing limited how the company could extend Web conferencing throughout the organization. To counter these issues, the company started using Microsoft Office Live Meeting. Within six months, the company reduced its Web conferencing costs by thousands of dollars annually, shortened customer service resolution time, and extended Web conferencing to its sales force.   
whitepaper Communications Technology Provider Enhances Collaboration With Video Conferencing2006-09-14 01:00:16 Microsoft
  Leading video-conferencing technology provider RADVISION employs 400 workers at 11 global branches. The company has relied on instant communication between employees, who are spread across huge geographical areas. Previously, the company used public Instant Messaging (IM), but this fell short of the company's business needs. There were security concerns over sensitive corporate data and employees felt the system failed to deliver enough interactivity. The company deployed a highly-secure IM and video-conferencing solution based on Microsoft Office Live Communications Server 2005 and its own technology. For staff, it means less travel and greater business efficiency while delivering financial savings for RADVISION.   
whitepaper Financial Services Company Gains Interactive Training, Low Costs With Web Conferencing2006-09-13 01:00:17 Microsoft
  Minnesota-based RBC Dain Rauscher provides brokerage and investment banking services to customers across the United States. With a geographically dispersed network of 1,750 financial consultants, each of whom must undergo annual training to remain licensed, the company needed a cost-effective and efficient way to deliver training. The company uses Microsoft Office Live Meeting 2005 as a Web-conferencing solution to create and deliver training sessions, preferring the Microsoft solution to both WebEx and a solution developed by its parent company, Royal Bank of Canada. As a result of using Live Meeting, the company is able to provide high-quality, interactive presentations at a consistently low cost, meet the requirements for flexible training delivery, and easily connect its far-flung workforce.   
whitepaper Global Research Firm Cuts Travel Costs and Delivers New Services Using Web Conferencing2006-09-12 01:00:16 Microsoft
  Wood Mackenzie, headquartered in the United Kingdom, delivers analysis tools and strategic advice to blue-chip clients in energy and health markets. It wanted a reliable Web conferencing solution that delivered new customer services and reduced expenditure on air travel. After a thorough review of the marketplace, Wood Mackenzie implemented Microsoft Office Live Meeting 2003 (now upgraded to Microsoft Office Live Meeting 2005). It uses the technology to drive sales and deliver research presentations and staff training. With Live Meeting, the yearly savings in travel expenditure are estimated at £100,000 (U.S.$175,000), representing four times the annual cost of the new solution.   
whitepaper Online Job Recruiter Uses New Web Conferencing for Sales Calls, Improves Sales2006-09-12 01:00:16 Microsoft
  CareerBuilder, a Chicago-based online recruitment service, differentiates itself from its competition by partnering with other online entities to bring together companies and potential employees. As a result, its sales force is a vital part of the company's large - and growing - operations. To conduct calls, the sales force had to rely on an outdated Web-conferencing solution, whose cumbersome interface, frequent downtime, and lack of effective presentation tools were losing the company business. To help increase sales, CareerBuilder started using Microsoft Office Live Meeting. As a result of the switch, the company has greatly improved the quality of its sales calls, eliminated downtime, and boosted its sales numbers.   
whitepaper Technology Firm Reduces Travel Time, Cuts Costs With Web Conferencing Solution2006-09-12 01:00:16 Microsoft
  MobileFrame, a small company based in California, specializes in mobile applications technology. Because the company had expanded its business to the East Coast and as far away as the Middle East, it wanted to find a way to meet with customers without incurring costly travel expenses. In addition, the company wanted to improve internal collaboration and productivity. To achieve these goals, MobileFrame deployed Microsoft Office Live Meeting, a Web conferencing tool that reduced travel costs and saved the company hundreds of hours in monthly travel time.