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 TitleDate AddedCompany
whitepaper Company Taps Strengths of Microsoft Partners and Cuts Costs With Unified Communications2009-05-01 Microsoft
  Texas-based RealPage, a leading provider of on-demand software and services to the multifamily industry, serves more than 3,000 customers. When RealPage discovered it would cost more than U.S.$60,000 to replace its aging voice-mail system, the company sought a more comprehensive communications solution that included e-mail, voice, and conferencing features. Working with Microsoft Gold Certified Partner The VIA Group, RealPage deployed a solution based on Microsoft Office Communications Server 2007 R2, along with Jabra headsets from GN Netcom. As a result, RealPage gained an efficient unified communications solution that is expected to deliver considerable cost savings. And, by deploying a joint solution from Microsoft partners, RealPage accelerated the deployment and minimized the risks of adopting a new communications solution.

Tags: Software Development Tools		   
whitepaper CSC Supports Groundbreaking Satellite Mission2009-01-26 Computer Sciences
  Following decades of work on major NASA efforts such as the Apollo program, they're playing a key role in the success of a small and relatively inexpensive next-generation satellite. The company wanted to work with the Naval Academy to design, build and launch a low-cost satellite that serves as a flexible platform for scientific experiments. The company deployed a Linux-based operating system and communications based on Internet protocols to construct a no-frills satellite. The MidSTAR-1 satellite has hosted several successful experiments, including the first application of nanotechnology in space.

Tags: Desktop Client OS		   
whitepaper Institute Opens Lines of Communication With 3Com IP Telephony Solution2009-01-01 3Com
  The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its telephone communications. This 20-year-old system lease cost the organization tens of thousands of dollars each year in addition to expensive ongoing maintenance and technical support fees. Not only was it costly to maintain, the outdated phone system was not designed to accommodate the increasing communications requirements of a busy multi-campus organization. The Institute worked with local channel partner ASI Solutions for advice and implementation support and chose 3Com IP telephony solution.

Tags: Telecommunications		   
whitepaper British Telecom and Unisys Improve Efficiency, Capacity Planning and Customer Responsiveness With New Data Warehouse and Open Source Business Intelligence2009-01-01 JasperSoft
  Operating in over 170 countries with over 110,000 employees, British Telecommunications plc (BT) is one of the world's leading providers of communications solutions and services. The company's activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and Internet products and services. A service provider might voice concerns about an overall slowdown in system responsiveness - a very different kind of problem, but clearly just as critical. Not surprisingly, the voicemail system uses complex data structures to manage the huge volumes while maintaining acceptable performance. After researching a variety of business intelligence products, Unisys and BT chose Jaspersoft for use with its Statistics Data Warehouse, for a range of reasons.

Tags: Data Tools		   
whitepaper Nortel Networks Case Study: CallPilot Password Reset2009-01-01 Nortel Networks
  Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel IT team developed a self-service application that allows Nortel employees to reset their CallPilot password in the event that they forget their password or their account expires.

Tags: Security Administration		   
whitepaper Tianjin Unicom Increases Telesales Fivefold With SAS2009-01-01 SAS Institute
  One company affected by the increased scrutiny was Tianjin Unicom, a branch of the China Unicom group. The challenge was to gain insight into customer behavior in order to enhance decision making and gain higher ARPU (Average Revenue Per User). Tianjin deployed SAS Customer Retention for Telecommunications, SAS Customer Segmentation for Telecommunications and SAS Cross-Sell and Up-Sell for Telecommunications.

Tags: Telecommunications, Data Tools		   
whitepaper Large Healthcare Provider Finds Prescription for Savings With MBG2009-01-01 MBG Expense Management
  The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company sought to address several challenges. First, it needed a means to identify billing errors such as services that it had disconnected or added, billing that was not in line with contracts, taxes and fees that were are being incorrectly calculated, or for services that were provided to another organization but billed to the company in error. Additionally, the company was looking to control maverick spending. Based on MBG's ability to process telecom data and convert it into valuable information for analysis, MBG delivered a Web-based invoice presentation solution that provided a central view of the data from each hospital location.

Tags: Data Tools		   
whitepaper Bharti Airtel Case Study2008-03-01 IBM
  IBM worked with Bharti Airtel, India's leading telecom, to create an innovative model for IT delivery. For CIO Jai Menon, it means he can now focus more on launching and creating new revenue streams. And less on IT delivery. Want to learn how? Get the case study.

Tags: IT Infrastructure, Telecommunications, IT Infrastructure		   
whitepaper New Communications Capabilities Help Human Rights Campaigners to Help Others2008-07-23 Nortel Networks
  Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an extended period. Amnesty International installed a Nortel Business Communications Manager 400 PBX at the temporary site, with Nortel CallPilot for voicemail. Nortel Business Series Terminal handsets were also included to support all staff, along with a Nortel T24 Key Indicator Module for reception.

Tags: Telecommunications		   
whitepaper Linweld Takes Office on the Road With Global Broadband Satellite Access2008-07-01
  Linweld manufactures and distributes medical, specialty, and industrial gases and welding supplies, as well as clean air products. The company maintains store locations in the Midwest United States. To actively market its products and services throughout its territory, Linweld visits trade shows and maintains a field sales force. But doing business at all locations is not always easy, because Linweld's territory includes many remote areas. That's never stopped the company, but it can slow it down. Verizon Business's Global Broadband Satellite Access answered Linweld's business needs. The solution provides high-speed Internet access virtually anywhere, enabling employees to communicate effectively while at remote locations via voice and data.

Tags: Telecommunications, LAN - WAN